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BEST WESTERN Empire Towers

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339 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Box Elder, South Dakota
Reviewed February 2, 2016

I was unable to travel 300 miles home after a same day surgery because I was ill from the anesthesia, so was looking for a hotel that had comfortable beds. We were familiar with the area and the reviews were favorable, so we stopped to inquire about the availability of a room on the 1st floor. The lady that checked...

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Helpful?
1Thank lbatteen
Danelle D, General Manager at BEST WESTERN Empire Towers, responded to this review

Lisa, Thank you so much for the kind words, they mean so much. I hope you are feeling much better as of now. Being here for surgery is not always the most enjoyable reason to stay but I am grateful your experience exceeded your expectations. I am delighted to hear you enjoyed our breakfast and the chocolate as well. I...

South Dakota
Reviewed January 26, 2016

This hotel was good in all respects. The only complaint I can think of was the heating system in the room was a little too noisy. The staff is extremely courteous and helpful. The breakfast was great, and the room was very comfortable. No complaints other than the one I first mentioned. You will like staying here.

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Helpful?
Thank Dave425
Danelle D, General Manager at BEST WESTERN Empire Towers, responded to this review

Dave, Thank you so much for reviewing your recent stay with the BW Empire Towers. I am so sorry the heating unit in your room was a bit noisy, I will have our engineer look at to see if he sees anything wrong with it. We have a terrific staff as you noticed, I will make sure to extend your...

South Dakota
Reviewed January 26, 2016

The staff here was extremely helpful and courteous, breakfast was very good. Our only complaint might be that the heating unit in the room was a little too noisy, but worked very well. Great location next to shopping area.

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Helpful?
Thank Dave425
Aberdeen, United States
Reviewed January 20, 2016

From making the reservation to checking out, I was very impressed with the staff and the overall experience. Bed was extremely comfortable, room quiet, good breakfast and very friendly, helpful desk staff. This will probably be my hotel of preference in the Sioux Falls area from now on.

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Thank Deb A
Virden, Illinois
Reviewed January 19, 2016

Cameron, the front desk clerk, was great. I told him what I needed, he was fast, courteous, and very helpful in providing discount information. The room was quite, clean and the bed was very comfortable. I had to leave before the free breakfast was available, but the morning clerk told me what was already prepared and let me grab something...

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Thank sonja j
Goodrich, North Dakota, United States
Reviewed January 15, 2016

When checking in I received a very warm welcome and was made to feel right at home. Clerk shared all the discounts they had a local establishments. I took a King room and ways not disappointed. I was able to get a real good nights sleep in a comfortable quiet room. When back in the area I will be staying...

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Thank Jim_Grupp
Goderich, Canada
Reviewed January 11, 2016

First time in over a decade at a Best Western. We use a tempur pedic bed and pillow combo at home and found too many hotels with either sagging (need to be replaced) mattresses or too hard; and pillows that turn into wafers when you lay on them. This hotel had great mattress and pillows that stayed lofty to keep...

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Thank Paul M
Reviewed January 3, 2016

A very nice clerk upgraded us to a kitchen suite and that was appreciated as I was able to fix my special salad......I had missed it being on the road for weeks. Hotel was very clean and quiet, slept like a log. I love BW for all those reasons and Sioux Falls gets my best rating for treating us like...

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Thank johannesiank
Lightning Ridge, Australia
Reviewed December 31, 2015

We arrive in Sioux Falls after travelling for 32 hours and 4 flights from Australia. We had booked in advance. The cab driver was a little unsure where the motel was but after conferring with his NAVMAN we arrived safe and sound with only a short delay. Cory, the young man at reception, was very helpful (full marks to you...

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Thank Neroli B
South Jersey
Reviewed December 9, 2015

Nice quality place in convenient location in Sioux Falls. Quiet, with nice amenities and friendly staff. Great choice. Clean. Good breakfast with many options. Rooms are large and comfortable. Nice hot shower. The hotel smells fresh and has a nice feel to it.... hall ways, lobby.... all good. Cookies baked and put out in the evening. Juice, water and cold...

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Helpful?
Thank Karna T
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN Empire Towers

Address: 4100 W Shirley Pl, Sioux Falls, SD 57106-0707
Location: United States > South Dakota > Sioux Falls
Price Range: $73 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Empire Towers 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Hotel Style:
#1 Family Hotel in Sioux Falls
#5 Best Value Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Empire Towers staff and other travelers.
3 questions
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Pierre
1 month ago
over a year ago
Aberdeen, South Dakota
over a year ago

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Questions? Get answers from BEST WESTERN Empire Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed on the 3rd floor and had no issues whatsoever”
 of 5 bubbles JenGo4, Oct 11, 2016 | Read review
“Motel has easy and convenient elevator access to all floors”
 of 5 bubbles paulmU4660DC, Oct 8, 2016 | Read review
“Stay someplace else!”
 of 5 bubbles xyzsail, Sep 8, 2016 | Read review
“Love the third floor as it is quieter.”
 of 5 bubbles wicksviolet, Aug 18, 2016 | Read review
“Only minor problem was noisy plumbing. When room above us used the shower there was a fairly loud whooshing noise.”
 of 5 bubbles wordloom, Jul 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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