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BEST WESTERN Empire Towers

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BEST WESTERN Empire Towers
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365 Reviews from our TripAdvisor Community

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Showing 359: English reviews
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west des moines, United States
Reviewed 6 days ago NEW

Very nice updated, clean rooms, lobby and hotel. I'll be staying at this location again. Front counter staff very nice and helpful. Newspaper and breakfast in the morning is a nice touch. A very good value for the location and price.

Review collected in partnership with Best Western
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Helpful?
Thank jeffreyeb2017
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear jefferyeb2017, Thank you for taking the time to review our hotel. I am glad to hear that we will be your top choice when you visit Sioux Falls. We truly appreciate your kind words and look forward to welcoming you back again soon! Sincerely, Amanda T General Manager

Sibley, Iowa
HOTEL’S FAVORITE REVIEW
Reviewed January 31, 2017

We had a third floor room at the end of the hall this past Friday night. The room was very quiet and I never heard any noise from the hall. I looked for signs of grunge / poor cleaning but I found a very clean room. The pool area was somewhat small but adequate, clean and very warm (if you...

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Helpful?
1Thank Hoefers
About Hotel's Favorite Review
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Hoefers, Thank you so much for your kind words! We really appreciate knowing when we do a good job and where we can improve. I'm glad you were able to find some things to eat in the breakfast and am happy to hear you were pleasantly surprised by our variety. We take any suggestions people want to give us...

Winnipeg, Canada
Reviewed 1 week ago

Easy access off the I-29 Interstate. Hotel set far enough away from street for quiet rest. Lots of local shopping and dining close by. Plenty of grass walking space if traveling with pets. Helpful staff with local attractions.

Review collected in partnership with Best Western
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Helpful?
Thank 582rambler
Amanda T, Manager at BEST WESTERN Empire Towers, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. It is rather nice that we are right off a busy street for easy access to everything, but still far enough off the road to escape the traffic noise. If there is anything...

Fishers
Reviewed 3 weeks ago

We had the BEST stay at the Best Western Empire Towers!! Friendly and nice staff!! They make you feel special!! Nice rooms w/amenities and comfortable beds!! We didn't want to leave!! Breakfast was SO delicious!! Eggs, the best biscuits ever and fresh fruit, cereal options just so many wonderful choices!!

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Helpful?
Thank Sheri W
Fort Dodge, Iowa
Reviewed 4 weeks ago

The staff was exceptional. Room was clean . everything worked. Breakfast was set up and ready before the time postef whoch was great for me since i had to leave early. Check out was a receipt under the door loved it.

Review collected in partnership with Best Western
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Helpful?
Thank 305dwaynec
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that you enjoyed your stay. We do try to have breakfast ready for those who have to be on the road early. Otherwise we do have the "Grab and Go" bags with fruit, a breakfast bar, and a bottle of...

Fort Pierre, United States
Reviewed 4 weeks ago

this place is ALWAYS clean has friendly caring staff and an amazing HOT breakfast! the pool is always clean and well taken care of! The rooms are spacious and clean. it is located in a great area with easy access to the mall restaurants & great shopping options! I love this place!

Review collected in partnership with Best Western
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Helpful?
Thank tawnam2017
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear tawnam2017, Wow! What a wonderful review. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service have met your needs and expectations every time you've stayed. We look forward to welcoming you back again in the near future. Sincerely, Amanda T General Manager

United States
Reviewed 4 weeks ago

We have stayed at this location multiple times and have always found the desk people helpful and personable, the rooms tidy and clean, everything works as it should. Not yet have we been disappointed. I do have to say that after trying the breakfast once, we prefer to go out. Not that it is terrible, but it just isn't that...

Review collected in partnership with Best Western
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Helpful?
Thank Noreen W
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Noreen W, It brings me a lot of pride and joy to hear that you're an avid fan of our hotel. We appreciate your business, your loyalty, and your trust. Next time you're here you might want to give our breakfast another chance. We rotate our selection every day so some days we have scrambled eggs and sausage links,...

Rapid City, South Dakota
Reviewed March 11, 2017

Recently spent 3 nights here while attending BB tournament. Staff was great and room was large and clean. Free wifi with strong signal. Very nice breakfast. Close to restaurants, bars, and shopping and easy access to Interstate. Highly recommend.

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Helpful?
1Thank rctraveler2017
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Guest, Thank you for recommending our hotel to other travelers! I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Amanda T General Manager

Rapid City, United States
Reviewed March 3, 2017

If you are looking for a reasonable place for an entire team, you are in good hands here. The rates are very reasonable and staff is great. If there is a downside, it would be the external temperature in the pool area.

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Helpful?
Thank Kirk B
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Kirk B, Thank you for taking the time to review your stay with us. We really appreciate your comments about the staff. We do try our best to make each guest feel welcome and taken care of. I'm sorry if you found the pool area too warm. We need to keep it above a certain temperature so the heat...

Minneapolis, United States
Reviewed February 25, 2017

There are 2 Best Westerns in Sioux Falls. I originally called the Best Western Plus but the receptionist was rude and didn't want to give me any discounts. So this location was my second choice. The staff was very friendly and accomidating but the hotel is very average. Nothing special. I wont be back

Review collected in partnership with Best Western
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Helpful?
Thank Joseph L
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Joseph L, I am sorry to hear that we did not meet your expectations. Thank you for your positive comment about our staff, we try to provide the best customer care possible. With regards to the rooms, we take pride in offering a clean, comfortable space to relax in whether guests are here for business or pleasure. I hope...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN Empire Towers

Address: 4100 W Shirley Pl, Sioux Falls, SD 57106-0707
Location: United States > South Dakota > Sioux Falls
Price Range: $83 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Empire Towers 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Hotel Style:
#1 Family Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Empire Towers staff and other travelers.
3 questions
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Pierre
6 months ago
over a year ago
Aberdeen, South Dakota
over a year ago

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Questions? Get answers from BEST WESTERN Empire Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We always prefer the king bed standard room. Lots of space for us and a Pak 'n Play.”
MikeBrownSD, Jan 4, 2017 | Read review
“Rooms are quiet and a lot of light for any paper work.”
violetw223, Dec 18, 2016 | Read review
“We stayed on the 3rd floor and had no issues whatsoever”
JenGo4, Oct 11, 2016 | Read review
“Motel has easy and convenient elevator access to all floors”
paulmU4660DC, Oct 8, 2016 | Read review
“Stay someplace else!”
xyzsail, Sep 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question