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BEST WESTERN Empire Towers

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BEST WESTERN Empire Towers
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354 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Stonewall, Canada
Reviewed 1 week ago NEW

As we travel a lot we always try to stay at a BW were ever possible. The value, cleanliness, amazing staff and comfy beds keep bringing us back! Simple breakfast makes starting our day easy. Free internet keeps us in touch, and resting by the pool is a great way to unwind. Keep up the great work Best Western!

Review collected in partnership with Best Western
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Helpful?
Thank 388jackiee
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear 388jackiee, Thank you for being a loyal Best Western member. We are truly grateful for the excellent ratings you have provided for our hotel. We look forward to having you stay again. Sincerely, Amanda T General Manager

Watertown, South Dakota
Reviewed 1 week ago via mobile

Wasn't a great stay at all. I was playing catch with my little brother and friend in the hallway and got yelled at by the front desk lady. She said we were being too loud and we weren't even making noise. She even threatened to call the cops on us. At night we were sleeping and the front desk lady...

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Helpful?
2Thank Nickhartman16
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Nickhartman16, I appreciate you taking the time to provide us with candid feedback of your stay. I am very sorry to hear that your stay at the hotel was not up to par. I also apologize for there being confusion about the rules of the hotel. Most of the time we require teams to sign a form stating they...

Aberdeen, South Dakota
Reviewed 1 week ago

Our room was great. We were upgraded to a King with kitchenette at no charge. The pool was in awesome shape. The hotel was very clean. The hotel front desk Kelli was extremely nice and very helpful. The continental breakfast was the best spread I have seen in a long time at a hotel.

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Helpful?
Thank haydensmallfry
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear haydensmallfry, Thank you for the wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Amanda T General Manager

Reviewed 1 week ago via mobile

Excellent check in, friendly staff. Large variety of free breakfast and clean pool. There were a few minor issues, however you can't beat the price for the service and amenities! Has a microwave and refrigerator close to the mall and restaurants.

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Helpful?
Thank Kaye1977
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Kaye1977, Thank you for taking the time to review our property. I am glad to hear your stay was pleasant and you found most things to your liking. If you would like to go into any detail about the minor issues, please don't hesitate to call or email me. We look forward to welcoming you back soon! Sincerely, Amanda...

Sibley, Iowa
Reviewed 3 weeks ago

We had a third floor room at the end of the hall this past Friday night. The room was very quiet and I never heard any noise from the hall. I looked for signs of grunge / poor cleaning but I found a very clean room. The pool area was somewhat small but adequate, clean and very warm (if you...

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Helpful?
1Thank Hoefers
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Hoefers, Thank you so much for your kind words! We really appreciate knowing when we do a good job and where we can improve. I'm glad you were able to find some things to eat in the breakfast and am happy to hear you were pleasantly surprised by our variety. We take any suggestions people want to give us...

Bloomington, Minnesota
Reviewed 3 weeks ago

We stayed one night as a family. Room was clean and continental breakfast was good and well supplied. We used the pool which is shallow but we still had a lot of fun. It too was a very clean pool area.

Review collected in partnership with Best Western
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Helpful?
1Thank 416jamiej
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear 416jamiej, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Amanda T General Manager

Pierre, United States
Reviewed 3 weeks ago

I suspect it was just our room, but the pipes, we're guessing, clanked most of the night. Otherwise, the room was perfectly clean and current. And the breakfast buffet was excellent and very well kept. Staff was super nice.

Review collected in partnership with Best Western
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1Thank 548carole
pierre, United States
Reviewed 3 weeks ago

staff was extremely friendly, forgot my entire cosmetic bag at home and they offered complimentary items .rooms were very nice and clean. pool was nice and breakfast was excellent with many choices! highly recommend this hotel

Review collected in partnership with Best Western
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Helpful?
1Thank timicas2017
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear timicas2017, Thank you for your kind comments! I will be sure to let our staff know how much of an impact they made on your stay. We hope to welcome you back again soon. Sincerely, Amanda T General Manager

Bonduel, United States
Reviewed January 10, 2017

Staff is extremely friendly and welcoming. The hotel was off of the beaten path a little, but it allowed for a quieter night sleep as apposed to the other Best Western that was located near the airport. The breakfast was refreshing.

Review collected in partnership with Best Western
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Helpful?
1Thank Roy B
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Roy B, Thank you for taking the time to review your stay with us. I am so glad you enjoyed our breakfast and staff! And yes, we are off the main road, but as you said it's a little quieter that way. I hope you get a chance to stay with us again soon! Sincerely, Amanda T General Manager

Aberdeen, South Dakota
Reviewed January 4, 2017

This is our preferred hotel to stay in. The rooms are spacious, the staff is friendly and the breakfast layout is great. The location is ideal - right off the 41st Street exit from I-29. We've never had a bad experience here.

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Helpful?
1Thank MikeBrownSD
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear MikeBrownSD, Thank you for taking the time to review your stay with us. And thank you for being a loyal guest! I'm glad your stays have been great time and time again. I hope you see you again soon! Sincerely, Amanda T General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN Empire Towers

Address: 4100 West Shirley Place, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Price Range: $79 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Empire Towers 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Hotel Style:
#1 Family Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Empire Towers staff and other travelers.
3 questions
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Pierre
4 months ago
over a year ago
Aberdeen, South Dakota
over a year ago

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Questions? Get answers from BEST WESTERN Empire Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We always prefer the king bed standard room. Lots of space for us and a Pak 'n Play.”
 of 5 bubbles MikeBrownSD, Jan 4, 2017 | Read review
“Rooms are quiet and a lot of light for any paper work.”
 of 5 bubbles wicksviolet, Dec 18, 2016 | Read review
“We stayed on the 3rd floor and had no issues whatsoever”
 of 5 bubbles JenGo4, Oct 11, 2016 | Read review
“Motel has easy and convenient elevator access to all floors”
 of 5 bubbles paulmU4660DC, Oct 8, 2016 | Read review
“Stay someplace else!”
 of 5 bubbles xyzsail, Sep 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question