We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN Empire Towers

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Empire Towers
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

312 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 306: English reviews
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We advised the clerk at check in that we had our grandson along with on our trip. When the reservations were made we only booked a king because we didn't know he was going to be with us. I asked for the price of a cot and she offered a two queen-bed room instead, saving us that cost. We appreciated... More 

Helpful?
Thank Carol C
Madison, United States
5 of 5 stars Reviewed 2 days ago NEW

We stayed here on the way to the Black Hills. We needed a place to eat and rest up for another day of travel. The room was quiet and very clean. It was attractively decorated and large enough for 3 people. There was a great selection of restaurants within easy walking distance and The breakfast was great with eggs, sausages,... More 

Review collected in partnership with Best Western

Helpful?
Thank Joseph L
Rapid City, South Dakota
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've always loved staying at Best Western So when we had to make a quick to Sioux Falls we decided on Empire Towers. We were not disappointed. The rooms were very clean and spacious. The staff was friendly and great to work with. Our kids loved the pool! The breakfast was also good, with the usual cereals, hot breakfast, etc.... More 

Helpful?
Thank nisen4
Carpenter, South Dakota
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is my home away from home. Great place,good breakfast, clean rooms, internet. A very friendly and pleasant atmosphere. Always helpful with anything you may need. I want to mention a few who have done things for me. They are:Amanda, who has done a lot with the help here and always pleasant. Frank at front desk has helped me... More 

Helpful?
Thank wicksviolet
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Violet, Thank you for taking the time to review your stay. We are so lucky to have you as a repeat guest! As always, don't hesitate to let us know when your going to be visiting us again. Thank you for your loyalty and trust. Sincerely, Amanda T General Manager More 

Morris
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay. Beds were a little less comfortable than other Best Westerns. Looked like it had recently been remodeled. Best feature was the elevator. The other BW we stayed at did not have an elevator. Kids enjoyed the pool. We would definitely stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Paige H
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Paige H, Thank you for your positive comments. I am so glad to hear that you enjoyed you stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Sincerely, Amanda T General Manager More 

Billings, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

The front desk staff working the graveyard shift was so rude it made my whole experience suck. I had been driving all day and was tired and just wanted to get checked in and go to bed. The guy at the desk was rude and argumentative. Make sure you get there early so hopefully you dont have to deal with... More 

Review collected in partnership with Best Western

Helpful?
Thank Renee H
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Renee H, As I've stated before, I would like to apologize for your experience at check in. That is not how I expect the front desk to deal with guests and I will be making sure he learns that that is not acceptable. Despite this, we hope to be able to welcome you back on a return visit to... More 

Newport, United States
1 review
2 of 5 stars Reviewed 1 week ago

Internet quality / speed poor, could not even get toilet paper in the evening, made a prior request that was approved then ignored, beds are not comfortable, location is good, but hotel is starting to get outdated

Review collected in partnership with Best Western

Helpful?
Thank Walter C
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear Walter C, I am very disappointed to hear that you found our service to be below your standards. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Despite this, I hope to be able to welcome you back on a return visit to Sioux... More 

Oklahoma City, Oklahoma
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a nice, clean place to stay. They had a microwave and mini fridge in the room. They also had a complimentary continental breakfast. The beds were comfortable. There was a sketchy looking little motel across the parking lot (not anything Best Western can do about that). They are located far back from the main road and a little... More 

Helpful?
Thank starfighterltd
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear starfighterltd, Thank you for taking the time to review you stay with us. I am so glad to hear that we were able to offer you a refuge from your schedule. Looking forward to welcoming you back soon. Sincerely, Amanda T General Manager More 

Winnipeg, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Thanks, and praise for JO in the breakfast room, who goes out of her way to make sure everything is perfect and guests get what they want. Over-all desk staff as well as maintenance/cleaning staff are efficient and friendly, rooms are very clean and basic. Beds are good. Pillows a little too soft. No extra blankets or pillows provided, though... More 

Helpful?
Thank wordloom
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear wordloom, Thank you for taking the time to review your stay and for choosing our hotel. I'm glad you enjoyed Jo's hard work, I know she likes talking to everyone and making sure everyone leaves full! If you're traveling to our area again soon, don't hesitate to call us. Sincerely, Amanda T General Manager More 

Saint Louis, Missouri
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Haven't been to a Best Western for a while but might be staying more often after this stay. Everything was good. There was one bulb missing (not burned out) on the desk light but the remaining light was more than adequate for my use. I did mention it at check out so it could be fixed for the next customer... More 

Helpful?
Thank ed-stlouis
Amanda T, General Manager at BEST WESTERN Empire Towers, responded to this review

Dear ed-stlouis, Thank you for your positive comments. I am so glad to hear that you enjoyed for stay with us! Thank you also for letting the front desk staff know about the light situation in your room. Our housekeepers attempt to catch everything a room needs while they are servicing it, but unfortunately some things slip by from time... More 

Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (11)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Sioux Falls hotels
3.8 mi away
Dakotah Lodge
Dakotah Lodge
#10 of 52 in Sioux Falls
4.5 of 5 stars 515 reviews
0.3 mi away
La Quinta Inn & Suites Sioux Falls
0.2 mi away
My Place Hotel-Sioux Falls
My Place Hotel-Sioux Falls
#7 of 52 in Sioux Falls
4.5 of 5 stars 291 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#2 of 52 in Sioux Falls
4.5 of 5 stars 251 reviews
2.2 mi away
Home2 Suites by Hilton Sioux Falls Sanford Medical Center
4.0 mi away
BEST WESTERN PLUS Ramkota Hotel
BEST WESTERN PLUS Ramkota Hotel
#19 of 52 in Sioux Falls
3.5 of 5 stars 546 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about BEST WESTERN Empire Towers

Address: 4100 W Shirley Pl, Sioux Falls, SD 57106-0707
Location: United States > South Dakota > Sioux Falls
Price Range: $83 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Empire Towers 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, Priceline, Odigeo, Cancelon, Travelocity and Regatta Hotels so you can book your BEST WESTERN Empire Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Hotel
Hotel Style:
#1 Family Hotel in Sioux Falls
#5 Romantic Hotel in Sioux Falls
#21 Business Hotel in Sioux Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay