I cannot say enough about this hotel! We’ve stayed three different times over the past few months and every time has been phenomenal! It starts the minute you walk in the lobby and are greeted with a smile. The hotel is nice and clean, there’s a nice fitness room, and the pool is perfect for younger kiddos. But what sets this hotel apart from the rest is the staff. They are welcoming and friendly and go out of their way to accommodate every request. We have really enjoyed our stays… wish we could take this particular hotel (with the staff!!) everywhere we go!!
I have stayed at your hotel over the weekend and made a friend by the name of Lito. From the day we checked in he had been nothing but helpful. Our group was a bit large and I was afraid would get a little rowdy. I wanted to clean the common area because we had made a bit of a mess. He was all about taking care of it himself and making sure we had nothing to worry about but enjoying ourselves. I can't tell you enough how hard this man works and what amazing customer service he has. I truly am glad I was able to meet and enjoy your employee this weekend we spent here. I believe you should be hearing from many of my family members as well. I myself being in customer service, believe that when you have a great employee they need to be a knowledge, especially when someone points out what amazing work they do. Thank you again for an amazing weekend.…
From check in to check out - everything was perfect and sooooooo clean. Breakfast was perfect and our room was spotless. Would definitely stay here again! The general manager checked us out in the morning and wanted to make sure our stay was satisfactory.
I was really disappointed with the room the floor was sticky and the conjoining patio had guys being loud and smoking drugs. I really expected a bit more for the price of the room. I wouldn’t stay again.
What an absolute fantastic stay in a gem of a city! Highly recommend. Why? In one word: Lito! This hotel staff member absolutely made our 2-night stay! He was always taking care of us and such a hard-working professional. Give that man a promotion! Will definitely return! The pool was great for all ages of kiddos. 1foot to 3 feet deep with 2 different size slides. Free Breakfast was great and there’s an attached restaurant for dinner. The patio was beautiful! Loved it here. Thanks, Lito!
We stayed here with kids for a basketball tournament. The facilities were clean and overall great. They have an amazing continental breakfast and the pool was a blast for the little kids. Staff was friendly and accommodating throughout our stay. Great room and hotel at a really decent price. Will stay there again when back in the area.
Well done! The Clubhouse hotel was lovely and clean. The staff was friendly and attentive. Our room was large and well-appointed. The pool was a hit with the kids (and parents) with its small size yet big-time slides/fun. Hope to find more of these properties soon.
We had the pleasure of staying at Sioux Falls ClubHouse Hotel & Suites and it was probably the best stay we have ever had at any hotel. The facility was beautiful, the young man at the desk was so very pleasant and engaging, the room was large, very clean and beautifully appointed. (great mattresses too! There was a walking and bike path, two beautiful pergolas and a fire pit in back to sit out and enjoy the view and well maintained grounds. The pool had kiddie slides!! Next door was one of the best Italian restaurants, Johnny Carino's - wonderful food and great Italian Sangrias. I cannot say enough about our stay at the Clubhouse---We wished there were more of them across the country!
Greeted with yummy chocolate chip cookies. Quiet AC, comfortable beds, various outdoor fire pits, and a super nice walking path behind the hotel along a creek. Nice job on a safe COVID-friendly breakfast. Good value.
Very over priced. Had problems with shower desk unconcerned. Towels small for this priced hotel. Get better room and rate at cheap chain hotels. Not impressed at all. Has hoped to use other property in rapid city not now.