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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

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2501 S Shirley Avenue, Sioux Falls, SD 57106 (Formerly Holiday Inn Express Sioux Falls)
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156 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Athens, Alabama
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Many of my reviews are in Holiday Inn Express (HIE) b/c I like the consistent great service and cleanliness they offer. So for me staying in one is like being at home. Rarely do I find one that is not very consistent with others around the country. The one in Sioux Falls was great. This location had the best lounge... More 

Helpful?
Thank Samuel T
LaGrange, Georgia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was clean, very nice. Even has a little kitchenette with microwave, mini fridge, its own sink in it. Located in a great place right off the freeway with lots of restaurants to choose from Comes with a free breakfast as well Would recommend this Hotel

Helpful?
Thank Rose A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Returning from family emergency and trying to get back to family reunion, I had my husband try to get late night room reservations. This is the first time we have had to pay 200/night for a HIE. My grandson and I hit the room at 1230 am. He was wired from being in the car for 8 hours. TV channels... More 

Helpful?
1 Thank Patti L
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

I appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I have been working with our local cable providers to get the issue with our cable fixed. Sincerely, Danyell Nelson General Manager More 

Lima, Ohio
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Another great stay! Having decided to stop driving for the night and being tired, the check in was extremely fast. The property was very inviting, clean as well. The staff was very nice and helpful. Our room was very inviting and clean as well. I slept very soundly, the bed was very comfortable! We did eat breakfast which was the... More 

Helpful?
Thank wesley6716
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, Danyell Nelson General Manager More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

In a really nice, great area right off the interstate. Plenty of restaurant options to choose from nearby, as well as other stores if needed. Clean, quiet, friendly service, good breakfast with more options than we needed, nice pool for the kiddos. Would definitely go back.

Helpful?
Thank Melissa M
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely, Danyell Nelson General Manager More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 13, 2016

This hotel has multiple good dining within walking distance. That is very good, and very uncommon for a HIE. Unfortunately that is where the positive ends. This hotel needs to be freshened up, and it suffers from a common ailment of the HIE chain - NO OUTLETS NEAR THE BED! Many less expensive chains have bedside lamps with outlets in... More 

Helpful?
Thank Jon O
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay and appreciate your feedback. Sincerely, Danyell Nelson General Manager More 

Elizabeth, Indiana
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 12, 2016

Typical Holiday Inn Express. Friendly desk staff, easy check in and good efficient breakfast. Outback Steakhouse and Ruby Tuesdays a short walk across parking lot. Two complaints though. As mentioned in earlier posts the mattresses were terrible. Very hard/firm. I have stayed at many Holiday Express and never encountered this. Also the bathroom sink was not in the bathroom but... More 

Helpful?
Thank Chris C
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We do hope you give us another chance as we will definitely improve our services.... More 

Denver, Colorado
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 20, 2016

Although this hotel is a few miles south of I-90 it is close to I-29. We stayed in the newer south wing and we slept great. The convenience of nearby food, gas, and activities was well worth the few minutes drive south from our main direction of travel.There is a fitness center, a few meeting rooms, and a pool with... More 

Helpful?
Thank Steve B
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Sioux Falls and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. Thank you for sharing your experience with us and we... More 

Sioux City, IA
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 17, 2015

very friendly front desk and housekeeping staff. the hotel itself was clean and affordable. the staff was friendly and accommodating. the breakfast was fresh with many options. pool, hot tub, small exercise room.

Helpful?
Thank jpsimms
Ballwin, Missouri
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 7, 2015

We just stayed 1 night on the way home from a trip. We wound our way from the lobby to a second building. It was a little confusing to get to our room, but once there, we could enter and exit through our building's side door which made it handy to park. The elevator was small and with luggage and... More 

Helpful?
Thank 83Dana77
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Safe Travels Danyell Nelson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay at the Holiday Inn Express Hotel & Suites Sioux Falls, a city rich in history and a regional hub for corporate and retail services. The history of Sioux Falls revolves around the cascades of the Big Sioux River. The falls were created approximately 14,000 years ago when the last glacial ice sheet redirected the flow of the Big Sioux River. With our hotel's convenient location, you will find us easily accessible to many attractions such as the Empire Mall, Sertoma Butterfly House and Outdoor Campus, Falls Park, the Washington Pavilion and Wild Water West Amusement Park. We are also conveniently located by many restaurants such as Ruby Tuesday and corporate locations such as banks, hospitals, Joe Foss Field Airport, and the Ivy Room Conference Center. Our hotel offers limited shuttle service to the airport and other corporate locations. While in Sioux Falls, make sure to sit along the banks of the mighty Big Sioux River at Falls Park, our city's namesake. While there you can check out the Horse Barn Art Gallery and Falls Park Tower. Welcome to Sioux Falls, the heart of America! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

Address: 2501 S Shirley Avenue, Sioux Falls, SD 57106 (Formerly Holiday Inn Express Sioux Falls)
Location: United States > South Dakota > Sioux Falls
Price Range: $124 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express Sioux Falls Hotel Sioux Falls
Holiday Inn Sioux Falls
Sioux Falls Holiday Inn
Hotel Style:
#10 Romantic Hotel in Sioux Falls
#12 Family Hotel in Sioux Falls
#19 Business Hotel in Sioux Falls
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