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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
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168 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Reviewed 2 days ago NEWvia mobile

I have stayed there many times. The renovation sterilizes the facility. I personally liked the old decor better. Found the last guests shampoo and soap in the shower. Ouch!! The new HI look all over the country is not an improvement, in my opinion. People are great.

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Helpful?
Thank Don C
Plainfield, Illinois
Reviewed 1 week ago via mobile

For the price, this hotel is just fine. The beds were clean, the bathrooms were clean, and the room was clean which are important things to me. There were a few things that you should probably be aware if you're staying here. 1. There are no outlets on the lamp by the bed or outlets where you can put on...

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Helpful?
Thank dennis k
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that a couple things throughout your stay did not meet your expectations. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the...

Reviewed 3 weeks ago via mobile

I stay in Sioux Falls frequently and almost always at the Holiday Inn Express on Avera Drive. I stayed at this one because mine was booked for the night. The one on Avera is nicer and newer. This hotel was perfectly fine, very clean, very peaceful and quiet, BUT the bed sheets were awful! The kind of sheets that hurt...

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Helpful?
Thank Blahblahlovefood
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

I appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. I do hope you give us another chance as we will definitely improve our...

Reviewed January 29, 2017 via mobile

Hotel is being remodeled but the staff is going above and beyond to minimize inconvenience. Good breakfast. Nice pool. We enjoyed our brief stay. And plenty to do nearby. Not too far from downtown and Falls Park

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Helpful?
Thank John M
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to submit your review regarding your recent stay with us. I am very pleased that you enjoyed your stay with us and was able to use our pool. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the...

Reviewed January 20, 2017 via mobile

The hotel is under renovation but they've managed to make it work fine with good signage and friendly and super accommodating staff. The free breakfast seemed better than usual with plentiful choices. The hallways and stairwells seemed excessively hot, but we assume this had something to do with renovations. The hotel is in a great location with close access to...

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Helpful?
Thank RCReviewer44
Sioux Falls, South Dakota
Reviewed December 30, 2016

Clean facility and friendly staff. Hotel is currently under renovation however there is absolutely no impact on guest. Stayed for 6 nights - plenty of restaurants in the immediate vicinity - walking distance. Hotel is also well located to shopping malls.

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Helpful?
Thank ianmcb2016
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely,...

Elgin, Illinois
Reviewed October 6, 2016

The room and dining room for breakfast were both spotlessly clean. The amenities were comfortable and I can't think of enough words to describe how great the suite was. Lots of room, beautiful place to stay.

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Helpful?
Thank auntlee
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely, Danyell Nelson General Manager

Missoula, Montana
Reviewed October 5, 2016

The suite we stayed in was clean and quiet and had some very nice features. Normally we would have stayed in a regular room, but our family gave us the gift of staying in the suite. So my review is based on the suite, not regular rooms. A couple of things...they did not have complimentary popcorn in the suite as...

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1Thank kjones406
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that a couple of things throughout your stay did not meet your expectations. I am glad to hear that overall your experience was positive. This critical feedback will be used in training our staff. Thank you and look...

Bloomington, IL
Reviewed August 12, 2016

Great job on hiring more mature, professional guest service agents. Loved the huge parking lot for our truck and trailer. Ice machine was empty both times we attempted to use but saw there was a softball team inhouse so I am sure they needed for coolers. All in all--a great stay, great location and experience.

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Helpful?
Thank MIrvinGM
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely, Danyell Nelson General Manager

Wichita, Kansas, United States
Reviewed August 8, 2016

Great stay for a week of softball. Staff was very accommodating for our team meals. Breakfast was excellent as always. Location was great being near a lot of restaurants, shopping, gas station, etc. Ice was plenty and laundry room had a sink for scrubbing uniforms!

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Thank Jayme B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come stay at the Holiday Inn Express Hotel & Suites Sioux Falls, a city rich in history and a regional hub for corporate and retail services. The history of Sioux Falls revolves around the cascades of the Big Sioux River. The falls were created approximately 14,000 years ago when the last glacial ice sheet redirected the flow of the Big Sioux River. With our hotel's convenient location, you will find us easily accessible to many attractions such as the Empire Mall, Sertoma Butterfly House and Outdoor Campus, Falls Park, the Washington Pavilion and Wild Water West Amusement Park. We are also conveniently located by many restaurants such as Ruby Tuesday and corporate locations such as banks, hospitals, Joe Foss Field Airport, and the Ivy Room Conference Center. Our hotel offers limited shuttle service to the airport and other corporate locations. While in Sioux Falls, make sure to sit along the banks of the mighty Big Sioux River at Falls Park, our city's namesake. While there you can check out the Horse Barn Art Gallery and Falls Park Tower. Welcome to Sioux Falls, the heart of America! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

Address: 2501 S Shirley Avenue, Sioux Falls, SD 57106 (Formerly Holiday Inn Express Sioux Falls)
Location: United States > South Dakota > Sioux Falls
Price Range: $107 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall 2.5*
Number of rooms: 116
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Also Known As:
Holiday Inn Express Sioux Falls Hotel Sioux Falls
Holiday Inn Sioux Falls
Sioux Falls Holiday Inn
Hotel Style:
#10 Romantic Hotel in Sioux Falls
#12 Family Hotel in Sioux Falls
#19 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall staff and other travelers.
2 questions
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Odessa, Minnesota

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Questions? Get answers from Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No issues to highlight - accommodation and breakfast was out of top drawer.”
 of 5 bubbles ianmcb2016, Dec 30, 2016 | Read review
“I would recommend room 125. It was awesome.”
 of 5 bubbles auntlee, Oct 6, 2016 | Read review
“chose top floor when possible”
 of 5 bubbles kjones406, Oct 5, 2016 | Read review
“Had a room on the first floor and was quiet!!!”
 of 5 bubbles MIrvinGM, Aug 12, 2016 | Read review
“Great food within walking distance.”
 of 5 bubbles jono948, Jun 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question