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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

HIExpress.com$108*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
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172 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Start your review of Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
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Apollo Beach, Florida
Reviewed 1 week ago via mobile

We stayed here because the Hampton Inn was full, and it was a very nice change. Holiday Inn Express does a very nice job as well. We got a king room small kitchenette and sink with refrigerator. . The breakfast was very nice and available at 6 a.m. They offer a hotel shuttle, are close to restaurants and shopping...This was...

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Thank IowaOutfitter
Missoula, Montana
HOTEL’S FAVORITE REVIEW
Reviewed October 5, 2016

The suite we stayed in was clean and quiet and had some very nice features. Normally we would have stayed in a regular room, but our family gave us the gift of staying in the suite. So my review is based on the suite, not regular rooms. A couple of things...they did not have complimentary popcorn in the suite as...

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1Thank kjones406
About Hotel's Favorite Review
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that a couple of things throughout your stay did not meet your expectations. I am glad to hear that overall your experience was positive. This critical feedback will be used in training our staff. Thank you and look...

Athens, Alabama
Reviewed 3 weeks ago via mobile

I have stayed here before. It is the typical HIE so nothing surprising. They are undergoing some remodeling but this is nearly invisible. I only noticed because it looked different than the last time I was here. No noise or anything from the remodel. Last time I gave this location five stars because they had a very nice sitting area...

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Thank Samuel T
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking the time to review your stay with us. I appreciate you taking a moment to share your recent stay. I will look into getting the individual creamers to set out in the evenings for guests that enjoy their coffee in the evening or in their room. The pump bottles are convenient however I can certainly understand...

Watertown
Reviewed April 10, 2017 via mobile

We had a very nice stay at this hotel - I think it will be even more nice once their renovation is completed. The rooms were clean and spacious. Though I thought the toilet and bathtub both seemed extra low (possibly a bargain buy?). Common area were nice. There was a kids hockey team staying the weekend, so the pool...

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Thank John R
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to share your experience with us. It is always wonderful to read our guests' feedback. We are very excited for our remodel to be complete and look forward to your return to our area. Sincerely, Danyell Nelson General Manager

Reviewed April 2, 2017 via mobile

I stayed at this hotel during our trip to Illinois. The room was so big and super nice. Love the decor and the tile in the bathroom :) the breakfast was great with scrambled eggs and pancakes cinnamon rolls and yogurt. The front desk staff was so nice and helpful!! Definitely will stay again when I tral back!!

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Thank OrangeHunter1
Reviewed March 23, 2017 via mobile

I have stayed there many times. The renovation sterilizes the facility. I personally liked the old decor better. Found the last guests shampoo and soap in the shower. Ouch!! The new HI look all over the country is not an improvement, in my opinion. People are great.

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Thank Don C
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

I appreciate you taking the time to provide the hotel with such detailed feedback about your stay. I am very sorry to hear that you experienced a couple issues during your stay. Please note that your concerns have been passed on to our housekeeping management. I do hope you give us another chance as we will definitely improve our services....

Plainfield, Illinois
Reviewed March 16, 2017 via mobile

For the price, this hotel is just fine. The beds were clean, the bathrooms were clean, and the room was clean which are important things to me. There were a few things that you should probably be aware if you're staying here. 1. There are no outlets on the lamp by the bed or outlets where you can put on...

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Thank dennis k
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that a couple things throughout your stay did not meet your expectations. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the...

Reviewed March 1, 2017 via mobile

I stay in Sioux Falls frequently and almost always at the Holiday Inn Express on Avera Drive. I stayed at this one because mine was booked for the night. The one on Avera is nicer and newer. This hotel was perfectly fine, very clean, very peaceful and quiet, BUT the bed sheets were awful! The kind of sheets that hurt...

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Thank Blahblahlovefood
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

I appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. I do hope you give us another chance as we will definitely improve our...

Reviewed January 29, 2017 via mobile

Hotel is being remodeled but the staff is going above and beyond to minimize inconvenience. Good breakfast. Nice pool. We enjoyed our brief stay. And plenty to do nearby. Not too far from downtown and Falls Park

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Helpful?
Thank John M
DanyellN, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review

Thank you for taking a moment to submit your review regarding your recent stay with us. I am very pleased that you enjoyed your stay with us and was able to use our pool. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the...

Reviewed January 20, 2017 via mobile

The hotel is under renovation but they've managed to make it work fine with good signage and friendly and super accommodating staff. The free breakfast seemed better than usual with plentiful choices. The hallways and stairwells seemed excessively hot, but we assume this had something to do with renovations. The hotel is in a great location with close access to...

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Thank RCReviewer44
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Come stay at the Holiday Inn Express Hotel & Suites Sioux Falls, a city rich in history and a regional hub for corporate and retail services. The history of Sioux Falls revolves around the cascades of the Big Sioux River. The falls were created approximately 14,000 years ago when the last glacial ice sheet redirected the flow of the Big Sioux River. With our hotel's convenient location, you will find us easily accessible to many attractions such as the Empire Mall, Sertoma Butterfly House and Outdoor Campus, Falls Park, the Washington Pavilion and Wild Water West Amusement Park. We are also conveniently located by many restaurants such as Ruby Tuesday and corporate locations such as banks, hospitals, Joe Foss Field Airport, and the Ivy Room Conference Center. Our hotel offers limited shuttle service to the airport and other corporate locations. While in Sioux Falls, make sure to sit along the banks of the mighty Big Sioux River at Falls Park, our city's namesake. While there you can check out the Horse Barn Art Gallery and Falls Park Tower. Welcome to Sioux Falls, the heart of America! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

Address: 2501 S Shirley Ave, Sioux Falls, SD 57106-4324 (Formerly Holiday Inn Express Sioux Falls)
Location: United States > South Dakota > Sioux Falls
Price Range: $108 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express Sioux Falls Hotel Sioux Falls
Holiday Inn Sioux Falls
Sioux Falls Holiday Inn
Hotel Style:
#10 Romantic Hotel in Sioux Falls
#12 Family Hotel in Sioux Falls
#19 Business Hotel in Sioux Falls
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall staff and other travelers.
2 questions
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Odessa, Minnesota

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Questions? Get answers from Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No issues to highlight - accommodation and breakfast was out of top drawer.”
ianmcb2016, Dec 30, 2016 | Read review
“I would recommend room 125. It was awesome.”
auntlee, Oct 6, 2016 | Read review
“chose top floor when possible”
kjones406, Oct 5, 2016 | Read review
“Had a room on the first floor and was quiet!!!”
MIrvinGM, Aug 12, 2016 | Read review
“Great food within walking distance.”
jono948, Jun 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
HIExpress.com
$108* /night
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Expedia.com$108
Booking.com$108
Priceline$108
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*Disclaimer
Prices are for 1 room, 2 adults
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