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Imperial Hotel

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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Westville, Oklahoma
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed July 20, 2015 via mobile

Avoid it. Simple. Pay the extra money and stay anywhere else. Drunks sleeping in the hallway even. Homeless folks at the front door. Avoid it. Go to the other side of town or bring a gun. I was in shock that Priceline even offered this hell hole...really.

Helpful?
6 Thank Charlotte W
Portland, Oregon
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 18, 2015

Hotel is not up to code and bed bugs are in most of the run down weekly rooms.. All the employees are on drugs and there is a lot of drug activity going on in the hotel. Drunks that can't stay at the homeless shelter (which is across the street) sleep in the lobby at night. Owners daughter teresa constantly... More 

Helpful?
6 Thank PattyQuake
Cardiff-by-the-Sea, California
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed June 27, 2015 via mobile

I booked this online having never been to Rapid City. Rates seemed high in the area and this looked like a reasonably priced alternative near the downtown area. It is in fact a few scary blocks from the small trying to be trendy downtown. That's the only thing I can say positive. I was traveling alone and was put off... More 

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3 Thank cardiffdiver
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 22, 2015 via mobile

My husband and I reserved a room here last minute because it was fairly cheap and the pictures online looked ok. We were horrified to see once we got there that this place was a dump! It's in a terrible neighborhood with a lot of sketchy people walking around. One guy was shuffling around the parking lot in his boxers... More 

Helpful?
3 Thank UmmGnomes
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 20, 2015

Sits right across the street from the police station and I didn't feel safe. I am a police officer and I knew there was drugs in the building. The lobby was crawling with individuals who where just hanging out. I stayed here at the last minute because of a storm and I would rather have faced the storm...

Helpful?
3 Thank Micheal S
Rapid City, South Dakota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 10, 2015

font desk manager very good service good, hotel manager the worst I've seen in all my travels. I and a friend stayed there we both got sick. paid our rent for two days. front desk manager said we have a 50.00$ cleaning bill. we paid it he got sick. went to the hospital were my friend past on. our deal... More 

Helpful?
4 Thank alton p
Columbia Falls, Montana
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed September 13, 2014 via mobile

I was traveling thru to Montana so I stayed here omg rates were too high service sucked mangers were rude and not friendly I walked in and found the manager teresa drinking a bottle of vodka and could barely walk we paid in advance so we could not get a refund. My husband was eaten up by bed bugs had... More 

Helpful?
12 Thank bamagirl341980
josephandrewstarr, Owner at Imperial Hotel, responded to this review

Dear Bamagirl, I do not know who Josephandrewstarr is by the way. I am just reading that my name is being displayed as that which is not true. My Father tragically passed away on 23 August 2014 in a massive car accident which broke every bone in his body. Needless to say, I, Teresa, have NOT been back to the... More 

Louisville, Kentucky
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed July 3, 2014

Let me just start off by saying that Rapid City is ridiculous. There was only a couple hotels under $130 to stay at. It is incredibly overpriced and touristy ($400 a night for a Hilton??? get real.) Now that that's over with I will start the review. So my boyfriend and I planned a 2 week road trip and Mount... More 

Helpful?
3 Thank Carson T
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 29, 2014

Pros: The only hotel in Rapid City with a room available last minute on a Saturday night in June. The bathroom in our room was nice and clean and the water was hot. Hotel attendant was very friendly. Cons: People loitering in front of the building smoking was unnerving. The building is very old, the lobby leaves a lot to... More 

Helpful?
1 Thank DMS-SAD
romanslounge, Owner at Imperial Hotel, responded to this review

Dear Mam, I appreciate the time you have taken to submit this review because it allows us to improve Quality Assurance and Customer relations. This is my reply: We recently upgraded and remodeled all of our tourist rooms and have been evaluated by the State Health Department with a 98%. Inclusive in our remodeled units are new beds with bed... More 

Yuba City, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 20, 2013

Made reservations online for Sturgis bike week. While institute to South Dakota the couple we were riding with got in an accident. The woman died and her husband was hospitalized for over two weeks. Needless to say we did not get to the hotel. When we called to inform them it was like "there's no refunds". The guy lost his... More 

Helpful?
5 Thank 439Roger
romanslounge, Owner at Imperial Hotel, responded to this review

Dear Roger, We are truly sorry for your friends loss and do appreciate this response because, as owners of this property, we were not made aware of any death during Sturgis rally week. I apologize sincerely that you were not able to arrive and vacation here during that week. We are investigating exactly what happened; who you spoke to, and... More 

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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Imperial Hotel

Address: 100 Saint Joseph St, Rapid City, SD 57701-2825
Location: United States > South Dakota > Rapid City
Price Range: $37 - $105 (Based on Average Rates for a Standard Room)
Number of rooms: 117
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