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Quality Inn & Suites

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1550 N Lacrosse St Exit 59 off I-90 - South on LaCrosse St, Rapid City, SD 57701-6963
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (50)
Room & Suite (141)
Dining (37)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
  • Individually wrapped toiletries
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Quality Inn & Suites
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 53 hotels in Rapid City
Location
Cleanliness
Service
Value
Travelers' Choice
Our Award Winning hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a nice dining area. All rooms have new carpet, upgraded beds, flat screen TVs, some with a refrigerator and a microwave and spacious Family Suites too! The Millstone Family Restaurant is just a short walk out our door - directly in front of the hotel. Easy access off of I-90 at Exit 59 and near the entrance to the new Rushmore Crossing shopping area means you are close to many stores and a variety of restaurants. We're only 5 minutes to historic downtown Rapid City. Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands are not more than 60 minutes away. No need to pack & unpack your bags every night!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Business Center with Internet Access
Non-smoking hotel
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
381Reviews12Q+A55Room tips
Traveler rating
  • 222
  • 92
  • 46
  • 11
  • 10
Time of year
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Popular mentions
Susanne T wrote a review Oct 2020
North Carolina Mountains, North Carolina807 contributions66 helpful votes
The check-in was very nice, but I cannot recognize the employee, since she was not wearing a name tag. Typical, much older Quality Inn with a clean room. The fridge had a freezer tray, which I always appreciate. Smallest lobby ever and the saddest 'Covid' breakfast I have encountered on my travel across country (sweet muffins, loaded with sugar, which the front desk clerk handed to you). Coffee was good, though. Good location from I-90 and close to Walmart and gas stations, but too expensive for the value! I'll keep going back to the Comfort Suites on Elk Vale Road.
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Date of stay: April 2020
Cleanliness
Service
Sleep Quality
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Response from Jackie Sasse, Owner at Quality Inn & Suites
Responded Oct 22, 2020
Thank you for taking the time to give us your feedback regarding your stay with us. Your feedback gives us the opportunity to give the areas in need our attention. I can assure you our team is working diligently to correct any issues. Thank you and come back and see us!
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Shannon Matt M wrote a review Sep 2020
2 contributions
We had booked ahead as we were coming through on our way back from Yellowstone. The young man who helped us was very nice. Upon getting our room I happened to notice the missing 4x4 square in the carpet as well as a soft spot in the subfloor. I than began to check the beds as we have a toddler and a 4 y/o. The sheets were obviously dirty. There was hair, glitter and heaven knows what else in the bed. I went down and we switched rooms without any issue. Before moving all of our stuff downstairs I checked these beds. Again, one of the beds was remade with dirty sheets. Plus this time the pillow had questionable stains as well. I took the pillow with me down and said we would stay in the original room as long as I could have new sheets to change myself. After this I went through and cleaned the room- which was filthy. The back tank of the toilet was covered in dust, ect. The desk, and dresser was dirty enough to stain the washcloth I was using to clean. I am not a super picky person by any means, but I do expect a clean room and even more so during a pandemic. Save your money, go else where. Can not wait to leave in the am!
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Date of stay: September 2020Trip type: Traveled with family
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Response from Jackie Sasse, Owner at Quality Inn & Suites
Responded Sep 30, 2020
I want to thank you for taking the time to give us your feedback. I am lost for words as this is not our normal practice here at Quality. I can assure you I will be working diligently to guarantee our guest a comfortable stay with only great memories to take with them. I apologize for your experience and hope you come back and experience the quality service that we have to offer. Thank you.
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Darlene S wrote a review Sep 2020
8 contributions
Based on past experiences at Quality Inn and Suites, I have avoided staying at them for 3 or more years. However while looking for a one night stay in Rapid City, the price attracted my attention and the reviews I read led me to believe that this Quality Inn was a pleasant exception to the past experiences so we decided to give it a try. The young man at the desk, Tiger, was very nice and helpful. The pool looked clean and I was happy to hear that it was actually opened for business and the hours of the pool were very accommodating. I was disappointed to hear that breakfast is now just individually wrapped pastries and coffee or tea. We went to our room. The toilet water was not clean, as in not flushed! There was a footprint next to the toilet that did not match the print of our shoes. The room phone was dirty. There was a nasty spot on one of the bedspreads and a possible lipstick stain on the other bed spread. Needless to say, we asked for another room. Tiger was able to move us to another, larger room for which we were thankful. We attempted to call the front desk to thank Tiger, but the room phone was unplugged. We plugged it in and discovered that the button on the phone that activated the dial tone was stuck in the down position. We were able to wiggle it enough so it engaged and we were able to thank Tiger for the room change. When we returned from dinner, there was a light flashing on the phone, alerting us that we had a message. Didn't seem like that could have been correct, but we attempted to check it. We couldn't see any way to check it so we called the front desk for instructions. The clerk didn't know how to check it either. Needless to say, we will NOT stay here again. We will very likely NOT stay at any Quality Inns in the future.
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Date of stay: September 2020
Value
Service
Sleep Quality
Room Tip: Go to a different hotel/motel.
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Response from Jackie Sasse, Owner at Quality Inn & Suites
Responded Sep 28, 2020
Thank you for taking the time to give us your feedback. I am deeply sorry for your experience. I have talked to my department heads to discuss these issues and can assure you we are working diligently to fix these problems. We take great pride in the quality of service we provide here at Quality and I can guarantee you this is not the typical hospitality practices we offer. We hope to have you back as our valued guest. Once again. we are deeply sorry.
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Betty G wrote a review Sep 2020
Fontana3 contributions
Check in was very quick and efficient. Bed was comfortable and parking was abundant. This is next to a busy Walmart and there are deliveries during the night. We had our window open and were awakened a couple of times by the loud banging of the big rigs. Room did not have a microwave and breakfast was just a danish/muffin and coffee, so that was disappointing, but the coffee was tasty.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Stanton M wrote a review Sep 2020
1 contribution
Excellent hot breakfast with eggs, donuts and many other items. Hot tub and pool facilities. Clean and comfortable rooms. Near main US highway and interstate junction. Close to State Capital and Museum.
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Review collected in partnership with this hotel
Date of stay: September 2020
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PRICE RANGE
$41 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn rapid city hotel rapid city, rapid city comfort inn
FORMERLY KNOWN AS
Comfort Inn I-90
LOCATION
United StatesSouth DakotaRapid City
NUMBER OF ROOMS
97
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Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Pirate's Cove Adventure Golf (0.07 miles), Cheers Lounge (0.2 miles), and Rushmore Mall (0.7 miles).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Blaze Pizza, Texas Roadhouse, and Minervas Restaurant & Bar.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Quality Inn & Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Quality Inn & Suites?
Many travelers enjoy visiting Black Hills Caverns (8.1 miles).
Is Quality Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.