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BEST WESTERN Ramkota Hotel

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2111 North LaCrosse Street, Rapid City, SD 57701-7858
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628 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Bismarck, North Dakota
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

All staff were very pleasant and attentive. Everything at the hotel was well maintained, clean, and up to date. Our grandkids loved the water park and pool. The water park had staff on duty at all times that were very attentive. The workout room had great equipment and was very clean. We very much enjoyed our stay at this Ramkota.... More 

Helpful?
Thank Rosemary58501
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

I dont write reviews much because i am not a whiney little fairy. Just facts. NO continental breakfast!!! They have a restaurant and give worthless discounts on it. No fridge or microwave in the room. For as much as i paid i could have got a room at watiki!! If you are trying to save money and stay here for... More 

Helpful?
Thank Andrew Q
Mankato, MN
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed yesterday NEW

This was our 8th stay at a Best Western on this trip and it was by far our worst experience. Check in went great, four people working behind the desk, all very friendly and helpful. Room was OK but bathroom was very small, plumbing didn't work. Drains were VERY slow and toilet plugged twice. They claim to have free internet... More 

Helpful?
Thank Romar556
United States
5 of 5 stars Reviewed 2 days ago NEW

Got a king suite for our family of 6. We have 3 small kids and a teen and chose this hotel for the pool. As expected, the pool was the hit of our Black Hills vacation! Room was very spacious and beds were comfy. Had room to add a rollaway for our teen. Was well worth a few extra bucks... More 

Review collected in partnership with Best Western

Helpful?
Thank Brandy F
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Brandy: Thanks so much for staying at our hotel. We are so happy to hear that our waterpark was the hit of your vacation in the Black Hills, and we look forward to having you stay with us again. Until then, we hope you and your family enjoy the rest of your summer. More 

Frankfort, IL
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Have stayed at many BW over the years, some are better that other, this one was the other. Arrived at 2:45 pm to be told not so politely that our room wasn't ready, check-in isn't till 4 pm and to come back in an hour and fifteen and then MAYBE our room will be ready. Came back at 3:50 and... More 

Helpful?
Thank shrek58
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for staying with us and for sharing your recent experience at our hotel. Please accept my apology for your room not being ready prior to check-in time, or later than you had expected. And I'm terribly sorry to hear about the unacceptable behavior you described with one of my desk staff members. I will follow up with my... More 

Huntersville, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We were part of a reunion group that stayed at the Ramkota. The rooms were good size, the water park was a great hit with our grandkids. The restaurant and bar were nice and very convenient. Located next to the major highway going into and out of the area. All staff members were friendly and helpful. We would definitely stay... More 

Review collected in partnership with Best Western

Helpful?
1 Thank 565sheryl
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us and for sharing your recent experience at our hotel. I'm so glad your grandchildren enjoyed our waterpark facilities. We appreciate your business and hope to have you stay with us again in the future. More 

Moose Jaw, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel was very accommodating. We had to leave another hotel as it was disgusting and we refused to stay there, and they got us booked right in without a problem. Very clean, great, friendly staff, room had everything we could have needed. Will definitely stay here again. And the brunch on Sunday was delicious!

Helpful?
Thank clmmj
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thank you for staying with our hotel, and for taking the time to share your experience with us. I'm so glad you enjoyed your stay, and, I agree, the Sunday brunch at Minervas is fantastic. We wish you safe travels in the future. More 

Broomfield, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel was a good stay for our family, mainly due to the kid friendly pool area. The water was VERY cold though. It didn't bother our boys at all! The rooms were ok. Large and clean, but nothing special. Friendly staff.

Helpful?
Thank craindedo
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Thanks so much for staying with us during your visit to the Black Hills. We appreciate your business and your willingness to share your experience with us. I'm so glad your family enjoyed our waterpark during your stay. I will follow up with my team on the cold water you mentioned. Best wishes to you in your future travels. More 

St. Pete Beach, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We made reservations almost 8 months ahead. Our rooms were on second floor and no elevator. Had lots of bags, helments and gear to lug upstairs. Some had trouble finding rooms. Only one washer and dryer in only two areas that was pretty far from room. No continental breakfast available and this was the most expensive of all the rooms... More 

Helpful?
Thank Nicole E
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Nicole - Thank you so much for staying with us on your cross country ride. We appreciate your business. I'm sorry that your room was on the second floor, but am hopeful our bellstaff helped you with your luggage. We wish you safe travels as you carry on acorss the United States. More 

Green River
1 review
4 of 5 stars Reviewed 1 week ago

The kids had a fun time in the pool area. We stayed 2 nights, and were given bands for the pool. The next day when I asked for more bands, I was told, I needed to bring the old bands back to the front desk, I guess to prove I had used them. I was not happy about the way... More 

Review collected in partnership with Best Western

Helpful?
Thank Kim A
Michelle L, General Manager at BEST WESTERN Ramkota Hotel, responded to this review

Kim - Thanks so much for staying with us and for your feedback. I'm glad to hear your family enjoyed the waterpark. I appreciate having the opportunity to know where we can improve our service and guest experience. I will follow up with my team to be sure that our staff are all friendly and helpful, and please accept my... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 

Additional Information about BEST WESTERN Ramkota Hotel

Address: 2111 North LaCrosse Street, Rapid City, SD 57701-7858
Location: United States > South Dakota > Rapid City
Price Range: $125 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Ramkota Hotel 3*
Number of rooms: 267
Reservation Options:
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Also Known As:
Best Western Rapid City
Rapid City Best Western
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