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GrandStay Residential Suites Hotel Rapid City

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392 Reviews from our TripAdvisor Community

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Showing 390: English reviews
NJ
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 5, 2015

We had a "deluxe" 2 bedroom suite. The beds were excellent but the rooms were poorly appointed. One bedroom was very large but rather empty with a very small dresser with the TV on top and no chair. The other bedroom was very tiny with no dresser and really no place to put anything down. The entire apartment was poorly... More 

Review collected in partnership with this hotel

Helpful?
Thank sgdream52
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your review on our property- as we take great pride in our customer service. We use our reviews as a training tool for our staff. With us being an extended stay hotel if you stay for 7 days or more you get housekeeper service twice a week. If you stay less than 7 days you receive housekeeping... More 

Port Orange, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed October 4, 2015

very poor lighting in the bedroom, only 2 bedside lamps, difficult to see at night.... biscuits and gravy almost every day at breakfast... no hardboiled eggs?? staff was great, close to shopping, was there for 1 month and would stay again

Review collected in partnership with this hotel

Helpful?
Thank doloresc261
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your review on our property. We appreciate the kind words on our property and we are glad you enjoyed your stay with us for a month. Our hardboiled eggs were on backorder for a long time which didn't allow us to put them out in our breakfast. We look forward to your next arrival. Thank you Sincerely,... More 

Billings, MT
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 1, 2015

Wife and I staid here for 5 nights in August. Easy to find and get to from Interstate. The staff was friendly and most helpful. The rooms were clean and well appointed. It is very easy to navigate from here to any and all of the many sites in the Rapid City area. Hotel is located on the outer edge... More 

Helpful?
Thank photobum
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for making GrandStay your preferred hotel in Rapid City, SD. We appreciate you taking the time to review our property. Once again Thank you and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

Hutchinson, Kansas
1 review
5 of 5 stars Reviewed September 30, 2015

We were so lucky to find this gem! The hotel itself is nothing short of awesome! The rooms, were comfortable, spacious enough, fully stocked kitchen, with dishes, towels, and all you need! The beds were oh so comfortable.. and the overall room was very clean! I would recommend this room to anyone! We do reviews of our stays and believe... More 

Review collected in partnership with this hotel

Helpful?
Thank adella2015
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your great review on our property. We take great pride in our customer service to make sure our guest experience a grand time during their stay. We look forward to your next arrival at GrandStay and the Black Hills. Thank You Sincerely, Gavin Fawbush General Manager More 

Colman, SD
1 review
5 of 5 stars Reviewed September 28, 2015

Room was very clean and nice! Internet connected easily and had no problems with it. Breakfast was good. The manager was very friendly & helpful. Good food and shopping options very close by! Wonderful location and easy to get to! I would stay again!

Review collected in partnership with this hotel

Helpful?
Thank Hailey H
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for making GrandStay your preferred hotel in Rapid City, SD. We appreciate the review on our property as well, as we love to hear back form our guests. Once again thank you and we look forward to your next arrival. Thank you Sincerely, Gavin Fawbush General Manager More 

Marinette
1 review
5 of 5 stars Reviewed September 27, 2015

Beautiful place to stay, we choose this over the normal hotel room because of the suites. We traveled with friends and wanted to be close and our suite was perfect, a two bedroom suite. Felt very good when I called and worked with the reservationist Lana, she was wonderful, took care of our needs and all what this Inn offered... More 

Review collected in partnership with this hotel

Helpful?
Thank Vern/Pamela W
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your kind review on our property. We take great pride in our customer service, and I am very pleased to hear that Lana gave you great customer service. We look forward to your next arrival. Thank you Sincerely, Gavin Fawbush More 

Sartell
2 reviews
3 of 5 stars Reviewed September 25, 2015

Easy to get to and located close to many eating places. I have never been to a hotel where there wasn't anyone behind the lobby desk. We checked in early afternoon and needed to call on the phone to get someone to help you check in. I don't know if they were short staffed but seemed no one behind desk... More 

Review collected in partnership with this hotel

Helpful?
Thank Randy V
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for taking the time to review our property. I apologize that no one was at the desk at the time you were there. Our front desk staff is also in charge of doing the laundry during their shift. We have made some changes to make sure our staff is readily available to our guests. Thank you again for... More 

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed September 24, 2015

Great room with kitchen. Nice bathroom with huge shower. Very clean. Free breakfast included. Friendly staff & good housekeeping. Overall bright, pleasant atmosphere. Laundry facilities. Very quiet. Accepts pets. Grandstay is the best hotel in Rapid City. Forget the slightly more expensive hotels. If you want a home away from home, comfort, quality service + don't want to be disturbed,... More 

Helpful?
Thank Jen P
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for your great review on our property. We take great pride in providing outstanding customer service to our guests. Thank you for making GrandStay your preferred hotel in Rapid City, SD. We look forward to your next arrival Thank You Sincerely, Gavin Fawbush General Manager More 

Ogden, Utah
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 22, 2015

This is a very easy to get to Hotel. The separate rooms are very nice, especially with our own tv. We did not know the dishes were in the dishwasher. We were getting plastic forks etc from the breakfast area. Hope to stay there again. It's our favorite hotel ever!

Review collected in partnership with this hotel

Helpful?
Thank eqpics777
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for making GrandStay your preferred hotel in Rapid City, SD. We are glad to hear that you had a great experience with us during your recent visit. Thank you Sincerely, Gavin Fawbush General Manager More 

Toronto, Canada
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed September 22, 2015

Lovely hotel. Booked three double rooms for our large family and three dogs. They let us check in early and were very accommodating and friendly. Extremely clean rooms and in fact the hotel was spotless. It was unlike any hotel we had stayed in on the whole road-trip across the States - it felt like someones home - huge home.... More 

Helpful?
Thank ottobottodog
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Thank you for making GrandStay your preferred hotel in Rapid City, SD. We take great pride in our customer service, and we are pleased to hear you had a great stay with us. Thank you for the great review on our property and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Location: United States > South Dakota > Rapid City
Price Range: $96 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
Reservation Options:
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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