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GrandStay Residential Suites Hotel Rapid City

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GrandStay Residential Suites Hotel Rapid City
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392 Reviews from our TripAdvisor Community

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Showing 390: English reviews
Eau Claire, Wisconsin
1 review
4 of 5 stars Reviewed yesterday NEW

It would be nice to have the option of a king side bed in the two room suites there was no fan in the bathroom and the pool was small but overall our experience with staff and the attention they provided to us when we needed was great!

Review collected in partnership with this hotel

Helpful?
Thank michellecH5843SR
Metro Minneapolis-Saint Paul, Minnesota
1 review
3 of 5 stars Reviewed yesterday NEW

Have stayed in other Grandstays so had high expectations. Unfortunately, this location fell short. The staff wasn't particularly friendly, room service left dirty sheets on our floor and the pool is no larger than a postage stamp. On the plus, the location was central to all of our activities and the complimentary breakfast was great.

Review collected in partnership with this hotel

Helpful?
Thank morat458
sioux falls
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this pleasant motel the last two nights. It has a Nice enough bar, we had Perkins each morning for breakfast. It's easily found just off I90. Spacious room with a decent sized bathroom. We had a dog and the rooms didn't have a funky pet smell. Rooms were quiet and clean

Helpful?
Thank masterone
Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 4 days ago NEW

Steve at the front desk was great and the hot breakfast was perfect for a quick bite before site seeing. The rooms were a bit smaller than I'd hoped but we didnt spend much time there. Very accommodating and clean. We'd stay again.

Review collected in partnership with this hotel

Helpful?
Thank M4680GOtimk
Massillon, Ohio
1 review
3 of 5 stars Reviewed 4 days ago NEW

A friend recommended this hotel. I'm not sure why she was so impressed, but it was definitely not worth the money. Breakfast was terrible. We had a Jacuzzi room. The tub was awkwardly placed and uncomfortable. Furniture was like sitting on rocks.

Review collected in partnership with this hotel

Helpful?
Thank kathyrY2549KI
Marshfield, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago NEW

2 bedroom suite was a great value and gave us a chance to spread out as we were there for 4 nights. Staff was super, highly responsive and kind. The woman in charge of breakfast went above and beyond - we had lots of questions for her because a family member has severe food allergies. The pool is tiny and... More 

Review collected in partnership with this hotel

Helpful?
Thank M4416UWsarahk
Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

I'm a frequent traveler to Rapid City and have become familiar with many of the hotels there. GrandStay had fallen off my radar somehow, which I regret now! Service was superb. The rooms and amenities are spacious and very very well-kept. Location was also great - again I'm sorry not to have stayed here previously but certainly will in the... More 

Review collected in partnership with this hotel

Helpful?
Thank SDismysecondhome
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning SDismysecondhome- Thank you for the outstanding review on our property. We are very pleased that you found our property and enjoyed all aspects of our property. We take great pride in our customer service and you are a great example of that. We look forward to you staying with us in the future. Thank you again for the... More 

Fort Collins, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Gentleman upon check in was curt and rude, rolling his eyes and sighing with each question asked. Next morning I asked if they had hot chocolate in the breakfast area which was responded with a very short "no". No explanation, no apology. Otherwise, room was very clean, breakfast was good, beds were comfortable. Pool was super small and the hot... More 

Review collected in partnership with this hotel

Helpful?
Thank Carrie C
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Carrie C- Thank you for taking the time to review our property. We love hearing from our guests as we use these reviews as training tools for our staff. I apologize for the un professionalism you experienced during your check in process. We have taken the proper steps to ensure this does not happen again. Also, we currently... More 

Independence, KY
1 review
5 of 5 stars Reviewed 3 weeks ago

My son and I visited South Dakota, primarily to see Mt. Rushmore and Devil's Tower. We also visited Crazy Horse, Spearfish Canyon, and took loop rides through Custer State Park and Badlands National Park, which had breathtaking scenery and provided many photo ops. We thoroughly enjoyed everything we did and experienced.

Review collected in partnership with this hotel

Helpful?
Thank rochellet743
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning rochellet743- Thank you for the great review on our property. We are glad to hear that you and your son enjoyed all the aspects of the property and all the tourist sites in Rapid City and the Black Hills area. Thank you again for the great review on our property. We look forward to your next arrival. Thank... More 

Maplewood, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

Other than a mix up of room types during booking, the hotel was wonderful. Friendly and helpful staff, very clean and quiet. A nice breakfast provided. The hot tub level was low and not very clean, but the pool was decent.

Review collected in partnership with this hotel

Helpful?
Thank Joe W
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Joe W- Thank you for the great review on our property. We apologize for the confusion regarding what room type was booked. We appreciated your understanding of the situation and where the confusion took place. Once again thank you for choosing GrandStay and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Location: United States > South Dakota > Rapid City
Price Range: $95 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
Reservation Options:
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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