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GrandStay Residential Suites Hotel Rapid City

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GrandStay Residential Suites Hotel Rapid City
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410 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Norwalk, Iowa
1 review
5 of 5 stars Reviewed yesterday NEW

We walked in - lots of hotels were booked full so we just chanced it. What a nice place? We loved our room and had a bedroom separate from desk work area and tv and the bedroom had a tv also. Little kitchenette was super after traveling all day in a car. The bedding and down pillows were awesome. We... More 

Review collected in partnership with this hotel

Helpful?
Thank 789lorif
Pella, Iowa
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed for 6 nights and really enjoyed the hotel. The two room suite worked very well for our family. The beds were comfortable, the room was quiet, breakfast was good, and the staff was very helpful. Everything was perfect!

Review collected in partnership with this hotel

Helpful?
Thank 365amberw
Xenia, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

very nice - comfortable beds. pleasant rooms. good breakfast. location good for us. price reasonable. nice people. would stay in another hotel like this again in the future. what other states are you in?

Review collected in partnership with this hotel

Helpful?
Thank 911joann
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 911joann- Thank you for the great review on our property. We are so pleased to hear that you enjoyed all aspects of our property and your interested in our brand. Other states that our brand is located in is: Minnesota, Wisconsin, North Dakota, Iowa, and South Dakota. We look forward to your next arrival. Thank You Sincerely, Gavin... More 

Bountiful, Utah
1 review
4 of 5 stars Reviewed 1 week ago

we have a large family so having a 2 room suite was a good value. It is a little farther away from main tourist points but still not too bad. housekeeping missed cleaning and restocking our room one day but the night manager solved the issue and was very apologetic

Review collected in partnership with this hotel

Helpful?
Thank johnrB9629FX
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning johnrB9629FX- Thank you for the great review on our property. We are very pleased that you enjoyed our property and your visit to the Black Hills and Rapid City. Thank you for making GrandStay your home away from home. Also I am glad to hear that our staff took care of you and I also want to apologize... More 

United States
Level Contributor
601 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 543 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a two-bedroom suite. It was large and had a full kitchen as well as a separate living room with a TV. The beds were comfortable. There were stains on the carpet in the living room so it could have used some deeper cleaning. This hotel is in a location that is just a short drive to shopping, restaurants,... More 

Helpful?
Thank AAHolt
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning AAHolt- Thank you for the review on our property. We love hearing from our guests about their stay and experience. Thank you for mentioning our carpet and having some stains. As we have worked several of those stains but cannot get them to come out. We are in the process of installing new carpet throughout the property. Come... More 

Fargo, North Dakota
1 review
3 of 5 stars Reviewed 2 weeks ago

The pool area was not very clean. We were disappointed in it since we were looking forward to the pool. The rest of the hotel was very nice. We enjoyed the breakfast. Our room was very nice! We weren't expecting such a large room. It was just disappointing for the pool area when we stayed.

Review collected in partnership with this hotel

Helpful?
Thank morganw185
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning morganw185- Thank you the review on our property. We love hearing from our guests and use these as training tools for our staff. I apologize for the pool not being as clean as it should have been. We have made sure this does not happen again, but we do apologize for your experience in our pool. Thank you... More 

Groton, SD
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room was good. Beds and pillows were super comfortable! Staff wasn't very friendly. Breakfast options were poor in comparison to other hotels and breakfast attendant was not friendly both days we stayed.

Review collected in partnership with this hotel

Helpful?
Thank dqdale
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning dqdale- Thank you the review on our property. We use these reviews as training tools for our staff. I apologize for the experience you encountered regarding our breakfast attendant and breakfast food. We will work on improving those for your next stay. Once again thank you for your review and for choosing GrandStay. Thank You Sincerely, Gavin Fawbush... More 

Princeton, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very clean and comfortable. Many lower priced R.C. hotels are on bedbug list. This one is NOT. Great staff. Nice to have a kitchen and dishes. Excellent value. Our only complaint - the queen size beds seem more like full size. The breakfast is the standard sugar and carb loaded fare. It would be better with more fruit options than... More 

Helpful?
Thank PeeWeeX
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning PeeWeeX- Thank you for the outstanding review on our property. We are very pleased to hear that you enjoyed all aspects of our property. Also thank you for the breakfast tips and ideas. We are always looking at ways to improve our breakfast for our guests. Once again thank you for staying with us, and we look forward... More 

La Crosse, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

We like hotels with bedroom options and our room had two of them. You can't find that too often. This hotel was perfect and cost was reasonable. We liked the location, beds were comfortable. We would definitely stay here again.

Review collected in partnership with this hotel

Helpful?
Thank 75jill
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 75jill- Thank you for the outstanding review on our property. We are very pleased you enjoyed all aspects of our property. Once again thank you for your review and for choosing GrandStay. We look forward to your next review. Thank You Sincerely, Gavin Fawbush General Manager More 

elk river, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I will say the hotel was a good deal overall. For a 2 bedroom hotel with fridge and 2 stove tops to cook on was nice to have. To have 2 bathrooms would of been even nicer! The room was clean and front desk man was very nice to deal with. We did have 2 issues. One night we were... More 

Review collected in partnership with this hotel

Helpful?
Thank Kristin G
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Kristin G- Thank you for the great review on our property. We take great pride in our customer service. We are very pleased you enjoyed all aspects of our Two Bedroom Suite. I apologize for the loudness of our night auditor while stocking shelves. I will remind my Night Auditors to be quiet when stocking shelves. Once again... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Location: United States > South Dakota > Rapid City
Price Range: $90 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
Reservation Options:
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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