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Holiday Inn Express Hotel & Suites Rapid City

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Holiday Inn Express Hotel & Suites Rapid City
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194 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Baldwin, Maryland
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The remodel is wonderful and the staff was friendly and efficient. Everything was very clean and bright. The new promo has the breakfast running until noon which was great for us since we were flying out of rapid city that day and could eat a hearty meal just prior to leaving for the airport which was about 20 mins away.... More 

Helpful?
Thank aerober
Yankton, South Dakota
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We were impressed with the exterior as we drove up to the property!! Still impressed with the stunning furnishings in the lobby...I especially loved the contained water feature----large, impressive and soothing!!! However at check in the manager wanted to 'charge my cc $5 in case of incidentals'. I asked what that might be and he said, 'In case I bought... More 

Helpful?
Thank Terre B
NJ
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for three nights the hotel was clean and well run. The breakfast was usual Holiday Inn fare and they made sure the items were replaced as soon as they ran out. It is a $35 ride from the airport if you don't have a car.

Helpful?
Thank John73D
Dallas, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The HI Express was a very modern hotel with beautiful furnishings and a first rate staff. It's located right on I90 and close to a shopping center. There was an Outback that was in the same lot with it and a nice steak restaurant called Dakota just one exit east. The room was spacious and the housekeeping was meticulous. Great... More 

Helpful?
Thank Tom M
Kansas City, Missouri
Level Contributor
147 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here one night and didn't get good sleep. Slamming doors and parking lot noise were problems. These were compounded by the architect who selected thermostats that don't let you keep the fan running all night. My biggest complaint was no white noise to hide the general hotel noise. Plus when my neighbor would close a door the wall and... More 

Helpful?
Thank Joe_S_Caja
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rapid City, responded to this review

Dear Joe_S_Caja, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see the problems you had with noise at our property. I would like to apologize for any inconvenience this issue may have caused you during your stay. Rest assured, your comments will be shared with our management team to properly address... More 

Garfield Hts
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a pleasurable experience here. Check in was quick and the rooms were spacious. The pool was very kid friendly with great play equipment. The hot tub was a nice size and very warm. The breakfast buffet had a large assortment of hot and cold food and drinks. It was constantly being replenished. There was plenty of seating. Hotel... More 

Helpful?
1 Thank grandmadarski
Tieton
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 15, 2016

Due to employer discount program vendor (Expedia) failure in April reservation, incorrect room was booked by vendor and on our arrival in July correct (wheelchair accessible) room was no longer available, nor any other hotels due to influx of visitors for Sturgis motorcycle events. Although we had confirmation in hand for correct room, evidently what was sent to hotel by... More 

Helpful?
1 Thank W N
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rapid City, responded to this review

Dear W N, Thank you for writing a candid review about your recent stay with us. I am very glad to read that you found our hotel clean, well-stocked, and comfortable. On the other hand, I am very concerned about the issues you had with your room accommodation, especially your request for a wheel-chair accessible room not being dealt with... More 

Syracuse, New York
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 15, 2016

This was a very clean hotel that we stayed at for five days while on vacation visiting the Black Hills area. It's about 50 minutes from Mount Rushmore, Crazy Horse etc. It's only a few blocks from Interstate 90 (the main east-west highway through the Rapid City area). My 10 and 6 year old loved the pool especially the water... More 

Helpful?
1 Thank UPSTATENYCANALS
A TripAdvisor Member
3 of 5 stars Reviewed August 15, 2016 via mobile

Family Vacation with a 4mo old, 5 year old, and a 6 year old. Stayed on the second floor and could hear the water drain as the toilets flushed and as the doors slammed down the hall. Everything else was great - staff, pool, beds, and room cleanliness. Probably just this room but at $180 per night, expected better.

Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rapid City, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the cleanliness of your room and the facilities we have to offer. On the other hand, we are sorry you for the experience you had with the noise which did not live up to your expectations. We... More 

Spring Hill, Florida
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed August 14, 2016

My Wife and I left Dodge City,Ks. that morning (7-23-16) and we were just trying to get somewhere near Rapid City,S.D.. I made a wrong turn somewhere but we were headed west so we kept driving and eventually we made it all the way to Rapid City and were very tired and hungry. I always look for a Holiday Inn... More 

Helpful?
Thank stephen c
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Rapid City, responded to this review

Dear stephen c, Thank you for providing us a valuable feedback. I truly regret that you found the rates that our hotel offered to be steep. Your feedback has been taken into account and will be addressed to management to consider for enhancement. We take all of the reviews we receive very seriously as they allow us to identify areas... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Rapid City was fully renovated in 2013 and is well suited for both family and business needs. For the business traveler we have rooms with free high speed internet access and a business center available 24 hours a day. Our services include fax service and all rooms contain two line speaker phones. For the family, we have our large indoor pool with water feature, hot tub and a newly expanded fitness room. Our Express Start breakfast bar has something for everyone to start your morning off right. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Rapid City

Address: 645 E Disk Dr, Rapid City, SD 57701-7812
Location: United States > South Dakota > Rapid City
Price Range: $104 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rapid City 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Rapid City
Holiday Inn Rapid City
Rapid City Holiday Inn
Holiday Inn Express Rapid City
Hotel Style:
#17 Family Hotel in Rapid City
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