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Country Inn & Suites by Radisson, Rapid City, SD

Traveler (100)
Room & Suite (184)
Pool & Beach (32)
Certificate of Excellence

About

#17 of 51 hotels in Rapid City
Location
Cleanliness
Service
Value
Certificate of Excellence
With our charming countryside decor and comfortable amenities, Country Inn & Suites provides a welcoming atmosphere to Black Hills travelers. We are located centrally between the Black Hills and the Badlands, just a short drive away from the historic Mount Rushmore National Memorial and the Crazy Horse Memorial. Our hotel features fantastic services and facilities, including an indoor swimming pool with 100-foot water slide, complimentary Internet access, a Fitness Center, and a complimentary breakfast buffet.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Center with Gym / Workout Room
Airport transportation
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Hotel links
Visit hotel website
Special Offer:Get Up to 30% Off
Hotel deals
1,269Reviews
11Q+A
100Room tips
Traveler rating
  • 640
  • 316
  • 155
  • 80
  • 78
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Popular mentions
The bathroom had mold and mildew on the ceiling tile. There was a wash cloth left in the shower filled with pubic hair and the vent was very dirty. There were no towels in the pool area. The front desk lady was rude as well.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from RcCountryInn, Manager at Country Inn & Suites by Radisson, Rapid City, SD
Responded 3 days ago
Thank you for your feedback. On behalf of the Country Inn and suites I'd like to formally apologize about your experience at our hotel. I would like to inform you that this is not our standards and we will be looking into the situations to ensure there is not a similar situation in the future.
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Hotel's Favorite
One of the BEST hotels I’ve stayed at. Came through Rapid City on a family vacation and stayed at Country Inn as a whim. I can say we will be back. Perfect for a family of 5 with 3 kids 6 and under. Clean rooms, comfy beds, great breakfast, amazing pool and wonderful staff!
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Response from DeLanaG4, General Manager at Country Inn & Suites by Radisson, Rapid City, SD
Responded 4 weeks ago
Mrs. Kopi, Thank you so much for choosing to stay with us while you were in the area, and we are thrilled to hear you enjoyed your stay well enough to stay with us again in the future! We hope you and your family had a great vacation. Travel safe until we see you again!
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Absolutely the best!! Room is awesome, staff is unbelievably great! Love it!! The baymont hotel, in spearfish SD, is a place you'll never want to leave!this place is so clean and well run, it's unbelievable, never been so happy, just moved here from nd, and gave up my apt, to
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Response from RcCountryInn, Manager at Country Inn & Suites by Radisson, Rapid City, SD
Responded 3 days ago
Thank you for your feedback, although I believe you have our hotel mixed up with another hotel.
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When making a reservation, you never know when things might happen to prevent you from fulfilling part of your stay. We traveled 12 hours to come to Rapid City for our honeymoon. Made the reservation online. Life happened and we needed to change our plans and have our toddler
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Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Rapid City, SD
Responded 1 week ago
Thank you for posting a review. We are sorry to hear that you were not pleased with the cancellation policy and that you were not happy with how your concern was handled by the Manager at that time. It is understandable where your frustration is coming from – it is of our best interest to make sure that you are well taken care of, especially this is a family getaway. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope for another opportunity to make a more favorable impression in the future.
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everything was amazing. the afternoon staff member was very nice but the morning staff member was not. she did not even say thank you or did you have a good night or hope you come back if your through this way again.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from RcCountryInn, Manager at Country Inn & Suites by Radisson, Rapid City, SD
Responded 2 weeks ago
Thank you for your feedback. We will have a touch base on this to ensure a similar situation does not occur as this is not our hospitality standards. We are happy to see you enjoyed your time with us!
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PRICE RANGE
$70 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, rapid city hotel rapid citycountry inn and suites by carlson, rapid citycountry inn rapid cityrapid city country inn
LOCATION
United StatesSouth DakotaRapid City
NUMBER OF ROOMS
103
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