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Country Inn & Suites By Carlson, Rapid City

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Country Inn & Suites By Carlson, Rapid City
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799 Reviews from our TripAdvisor Community

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Showing 790: English reviews
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed in a King Suite so we didn't have to go to bed when the kids did. After a week in the black hills, I think the kids' best memory will be the pool and water slide! Wonderful staff, HUGE breakfast, and a great location. The hotel is close to the freeway and many retail and restaurant options. I... More 

Helpful?
Thank Stephen P
Port Orange, Florida
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at this hotel and found it to be clean, quiet, comfy bed, large room and a good breakfast, The staff was friendly. The but comes from the price. When I had checked on price I had a figure between $149 and $169. When we checked in I was told the rate was $189 with my... More 

Helpful?
Thank mustfly8
Marinette, Wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel itself was nice. Busy but I assume that is normal for this time of year. We were given a nice suite that worked well for our large family. The room was amazing and held all 7 of us with ease. The water slide was wonderful - pool was busy but kids had a great time. However, our car... More 

Helpful?
1 Thank mhuff1116
Tabitha H, Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. We are all happy to hear that you and your family enjoyed your stay and the family suite was accommodating. I do however apologize for your belongings being stolen during your stay. We do care about all of our guests and go to great lengths to keep them... More 

Greensburg, Pennsylvania
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had a couple of problems here. First of all they charged us extra daily charge over the room rate for a "destination fee" per day with no explanation of why. They didn't give me an itemized receipt when I checked out. They said it would be emailed, but the receipt I received wasn't itemized. I had to call them... More 

Helpful?
Thank albert_hines
Guatemala City, Guatemala
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked trough hotels.com and paid in advance. Arrived about 10pm on sunday night, it is 1AM monday morning and I can get no sleep because I was given the room 313 next to the elevator and the machinery is too old that squeacks any time somebody uses it. Called front desk to change rooms but she say no; instead... More 

Helpful?
Thank scarecrow_10
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Rapid City, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the ongoing noise issues and staff resolution. We will review the conditions of our facility to make sure all areas are up to standards. Your feedback is very beneficial and will help us facilitate all necessary... More 

Livonia, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

What looked like a nice property to stay at for a week-long Black Hills vacation turned out to be a complete disaster. The first two days of out stay were uneventful. On the third day we returned from the Badlands area on a 95 degree day. Unfortunately, the air condition unit was not working. We called the front desk, who... More 

Helpful?
Thank rh9598
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Rapid City, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the issue with the AC unit and attitude and resolution provided by our staff. We will review the conditions of our facility to make sure all areas are up to standards. Your feedback is very beneficial... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We had two rooms for the night after a long day of travel and they were clean with comfortable beds for a decent price, plus breakfast the next morning which was good and handy. Would recommend staying here for the location, clean accommodations, breakfast and friendly staff.

Helpful?
Thank Courtney M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
With our charming countryside decor and comfortable amenities, Country Inn & Suites provides a welcoming atmosphere to Black Hills travelers. We are located centrally between the Black Hills and the Badlands, just a short drive away from the historic Mount Rushmore National Memorial and the Crazy Horse Memorial. Our hotel features fantastic services and facilities, including an indoor swimming pool with 100-foot water slide, complimentary Internet access, a Fitness Center, and a complimentary breakfast buffet. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Rapid City

Address: 2321 N Lacrosse St, Rapid City, SD 57701-7810
Location: United States > South Dakota > Rapid City
Price Range: $79 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rapid City 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn And Suites By Carlson, Rapid City
Country Inn Rapid City
Rapid City Country Inn
Hotel Style:
#11 Business Hotel in Rapid City
#12 Romantic Hotel in Rapid City
#15 Family Hotel in Rapid City
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