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AmericInn Lodge & Suites Rapid City

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1632 Rapp St, Rapid City, SD 57701
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1 room 1 adult
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AmericInn Lodge & Suites Rapid City
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452 Reviews from our TripAdvisor Community

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Tacoma
1 review
4 of 5 stars Reviewed 5 weeks ago

We enjoyed our stay though it was only for the night as we were just passing through. Brittany provided great service and was very helpful, We just discovered this chain as we were driving to the Midwest...so glad we decided to stop in. We plan on using AmericInn again!

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank robertchristinel
Nebraska
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 4, 2016

Our room was double booked so we had to settle for a lesser room. The breakfast was wiped out more than an hour before closing and they didn't restock it. There was long brunette hair on the pillowcases. When we asked for some additional time at check-out they would only give us fifteen minutes and then very rudely called us... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
1 Thank Softball_Mom67
Newcastle
1 review
5 of 5 stars Reviewed December 23, 2015

Property was situated in a good location to shopping and other amenities in the area. Rooms were clean and very spacious. The king bed was great, a little more solid than what we are used to but none the less a great value for the time of season. Staff was exceptional and attended to all our needs and questions that... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank John L
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Thank you so much for takin gthe time to resond! We're so glad to hear that you enjoyed your stay and the wonderful shopping locations around us. We hope that when you next in the area, perhaps on your next shopping trip, that you'll stop in to stay with us again. Kelsey General Manager More 

Luck
1 review
5 of 5 stars Reviewed December 15, 2015

Very satisfied with price friendliness. We had to add several rooms it seems one here and there they were able to get us all together and were very patient and accommodating. I wish I was able to stay a few more days. I am a senior and it was my first time down a water slide. Fun!

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank cynthiaw636
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Thank you so much for staying with us! We were more than happy to accommodate you all. And we're thrilled you got a chance to check out the water slide. It's definitely fun for all ages! Kelsey General Manager More 

Rapid City
1 review
5 of 5 stars Reviewed December 4, 2015

This place was very fun for the kids and adults. Lots to do for both. Water park is awesome and the bar and restaurant are great too. Very friendly staff and all my questions were answered. I won't be coming back to the area but I will always remember this hotel as a fun family getaway!!! :)

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank 15leahc
Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 29, 2015 via mobile

The room had been well cleaned but we came during the holidays, so staff was limited. We only wanted our trash taken out and fresh towels. This never happened. Brittany at the front desk was very assertive and sociable. She offered to take our trash and gave us all we needed. Also recommended places for us in the area and... More 

Helpful?
Thank Kelly M
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I want to thank you for your comments and convey how very sorry we are for the inconveniences you experienced in our lobby area. Please be assured that all that could be corrected has been addressed with our staff, and we will be certain they are made aware that they need to be sensitive to maintaining the lobby as an... More 

Spokane, Washington
1 review
5 of 5 stars Reviewed November 28, 2015 via mobile

I was so impressed by the entire staff but Kendsy really stood out! I was exhausted and wasn't sure if they would let my cats stay in the hotel. But she got me thru check in quick and was very friendly to my cats! I was so impressed by the price and the quality of the room. Really blew me... More 

Helpful?
Thank Jessica Z
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Thank you for your recent stay at The AmericInn Lodge & Suites in Rapid City, SD. Our associates are delighted you enjoyed your stay, as that is our number one goal. And we are certinaly pleased to hear that Kendsy went above and beyond during your stay. We hope that your travels bring you back our way, and that we... More 

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed November 22, 2015

Kendsy was amazing and kind also very sweet and answered all of our questions in other words she is AMAZING!!! And she should definitely get a raise she is the best worker while the others are NOT even near as good as her.

Helpful?
Thank PersanPersian
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I'll be sure to let Kendsy know that her efforts are appreciated! She's definitely a shining star at the hotel. Thanks so much for taking the time to let us know how your stay went. And be sure to stop in the next time you're in the neighborhood! Kelsey General Manager More 

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed November 20, 2015

Kendsey was very nice and helpful. Was always able to answer our questions. We had to stay for a long time due to some house issues and she made our stay more enjoyable and less stressful. Always was friendly. Always had a smile on her face.

Helpful?
Thank Melissa D
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Many thanks for taking the time to let us know about your experience! It’s a great bonus for our staff to know that guests enjoyed their time away from home with us. We're alway happy to help provide a home away from home, even if only for a short time. And we certainly hope we'll see you again soon! Kelsey... More 

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed November 20, 2015

Kendsy at the front desk is awesome...very friendly staff...well worth our months stay!!! Thank god for mold!! Recomend everyone to stay at this motel when coming to the black hills..never had better service!!

Helpful?
Thank Chris D
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Thank you staying at AmericInn Lodge and Suites Rapid City SD; our associates are delighted you enjoyed your stay, as this is our number one goal every time you visit us. We're so glad to have been able to help provide a temporary home away from home for you! And be sure to think of us if you're ever in... More 

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