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AmericInn Lodge & Suites Rapid City

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AmericInn Lodge & Suites Rapid City
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563 Reviews from our TripAdvisor Community

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Showing 555: English reviews
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Vermillion, SD, United States
Reviewed 1 week ago

I travel several times a month for my work and always choose to stay in an AmericInn when possible because of the cost, comfort and rewards program. I have stayed in this particular AmericInn in Rapid City many times and have never had disappointing experience. The rooms are very quiet and the variety of options on the breakfast buffet is...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank Dylan F
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I have always said, the highest compliment any hotel can receive is a guest that chooses to stay with us over and over again. I am glad that we have always been able to provide you with a great place to stay in Rapid City. Sincerely, Edward K. - General Manager

Seneca
Reviewed 1 week ago

This hotel met my expectations and served us well. Nothing exceptional but nothing to complain about. The pool area is better than average. Room was clean and comfortable. They were very busy with the SD state high school basketball tournament the weekend we were there. it was very busy but everything ran smoothly. There is a Location fee of $7...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank A6971DYericb
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I am happy to hear that everything went smoothly for you this past weekend. It was a very busy one for us with the state tournament and a very large conference taking place at the same time. The busier we are the harder we work to ensure that everyone enjoys their stay with us! Thank you for choosing to stay...

South Dakota
Reviewed 3 weeks ago

We stayed here as part of a group, and we had been assured by others in the group that they had enjoyed their previous stays at the AmericInn in Rapid City. The staff at the front desk were friendly when we checked in. I was not pleased to learn of the "destination fee" added to the cost of the room...

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Helpful?
Thank georgisdsu
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Thank you for taking the time to review our hotel. I am very sorry that you did not enjoy your stay with us. The safety and security of our guests is always our top priority. As with any hotel, we wish these kind of things never happened but we cannot foresee or control how some individuals will act. We can...

Reviewed 4 weeks ago via mobile

Stayed in "presidential suite". Actual blood stain on the comforter and on walls in bathroom. Trash all over hallways, elevators and streets. We stayed 2 nights and even on the slow night stuff was still trashed. When I came to check in at 4pm rooms not ready. Hotel is out of towels. No place to park. You can hear people...

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Helpful?
1Thank Robyn E
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I am sorry to hear that you had so many problems during your stay with us. We provide ourselves on providing guests with an exceptional experience during their stay with us, and I cannot apologize enough for failing to exceed your expectations. I hope you will chose to stay with us again so that we can provide you with an...

Reviewed 4 weeks ago

The room was great not completely clean. But we are sticklers about how we clean. The breakfast was very good. And the pool was wonderful. It had two queen beds and a hide a bed, for the five of us it was great and the price was wonderful.

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Helpful?
Thank Kathy W
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I am happy to hear that you enjoyed your stay with us. I sincerely apologize for any issues you had in your room and I would love to discuss them with you. Please reach out to me by calling the hotel directly. We hope you will come see us again the next time you are in Rapid City! Sincerely, Edward...

Everett, Washington
Reviewed January 27, 2017

So we arrived early and was hoping to check in early, which I had put on the request part of the reservation. They could not accommodate that but that was not their fault. But while we were there we see a sign stating the pool and waterslide were closed. We asked why and were told the pipes froze. Did not...

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Helpful?
Thank Brian H
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Good afternoon, Brian H! Thank you for taking the time to post a review for us. We love positive feedback but are also always listening for ways that we can improve, as well. I have been looking into your comments regarding the pool and I am unable to find any dates where we had frozen pipes or other issues that...

Rapid City
Reviewed December 28, 2016

We recently stay two nights at the Americinn at Rapid City SD during Christmas eve and Christmas Day. The hotel had wonderful facilities including, hot tub, steam room and pool. What a relaxing experience! The only negative occurrence was that the refrigerator wasn't functioning properly when we got to the room. This was important because I use insulin and needed...

Review collected in partnership with AmericInn Hotels and Suites
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Thank A5050STrobertp
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

A5050STrobertp, Thank you for letting us know what you thought of your stay at AmericInn. I'm happy to hear you enjoyed our facilities! While I am sorry to hear you had a problem with your refrigerator, I am glad the staff fixed the problem quickly for you. I hope you will come see us if you find yourself in Rapid...

Eagan
Reviewed December 7, 2016

Our party of four booked two rooms for one night and were pleased beyond our expectations. A beautiful entry and spacious place to relax near the breakfast dining area and front desk makes it feel real comfortable and homey. The rooms were spacious, clean and well furnished. The breakfast provided was outstanding with lots of hot and cold choices. The...

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Helpful?
Thank Donald R
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Donald R, I am very happy to hear that we exceeded your expectations during your stay. Whether it is our free hot breakfast, our 140 foot water slide, or just relaxing by the fireplace in the lobby, we have a list of amenities that offer something for everyone. I hope you will look us up next time you are in...

Durham
Reviewed November 28, 2016

Our room was clean and very comfortable. For frequent travelers that is very important. I would definitely stay again. The location is also very convenient. Easy on and off the interstate. Close to a variety of restaurants and stores.

Review collected in partnership with AmericInn Hotels and Suites
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Thank 177dawnn
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

177dawnn, Thank you for taking the time to post a review for us! We take great pride in providing clean and comfortable rooms for our guests. I hope you will come back and see us again! Sincerely, Edward K. - General Manager

Mankato, Minnesota
Reviewed November 26, 2016

This hotel has great prices and clean rooms - exactly what you are looking for when traveling along the interstate. What sets this hotel apart is that they strive to be a bit of a home away from home. Service was good - Kevin was WONDERFUL. You can tell he has a passion for what he does. I loved how...

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Helpful?
Thank globetrotter_EM
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Globetrotter_EM, Thank you for letting us know about your stay! I have to agree with you, Kevin is wonderful to our guests. He is always quick with a smile and a laugh and eager to help out with anything a guest might need. I am sorry to hear that there was a problem with the outside lock while you were...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
We are conveniently located off I-90 (Exit 59) in Rapid City, South Dakota. While staying at the AmericInn Rapid City hotel, make time to explore the area, including a visit to the incredible Mount Rushmore, the equally inspiring Crazy Horse Monument, Wind Cave National Park, Custer State park, South Dakota casinos and the stunning Black Hills National Park. ... more   less 

Additional Information about AmericInn Lodge & Suites Rapid City

Address: 1632 Rapp St, Rapid City, SD 57701
Location: United States > South Dakota > Rapid City
Price Range: $52 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Lodge & Suites Rapid City 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Americinn Lodge And Suites Rapid City
Americinn Lodge & Suites Rapid City Hotel Rapid City
Americinn Hotel Rapid City
Americinn Rapid City
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Questions & Answers

Here's what travelers have asked, with answers from AmericInn Lodge & Suites Rapid City staff and other travelers.
2 questions
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6 days ago

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Questions? Get answers from AmericInn Lodge & Suites Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you have a family trip the family suites are great!”
 of 5 bubbles V1012BEkathyw, 4 weeks ago | Read review
“They are all nice.”
 of 5 bubbles donaldr155, Dec 7, 2016 | Read review
“Any needs u have let them know at check in (to save a trip back) ALWAYS more then happy to accommodate!”
 of 5 bubbles michellemP6741WL, Nov 23, 2016 | Read review
“This is a hotel for families if your ok with children - enjoy!”
 of 5 bubbles sandy4liberty, Nov 13, 2016 | Read review
“If you MUST go in August, book well in advance!!!”
 of 5 bubbles Kreighton, Aug 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question