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Hilton Garden Inn Rapid City

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Hilton Garden Inn Rapid City
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1,095 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
Eureka Springs, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

My first review ever. Breakfast was awful,and expensive. Many things broken in room. Spiders in room,got bit. Housekeeping very late,couldn't shower for dinner after hiking. Mostly the poor attitude of staff got to us. Asked for dinner recommendations,none. This hotel was 185 $ a night and we would have had a better experience at a hotel 6. Finally ordered an... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Beth L
Winnipeg, Canada
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Four of us stayed here on the drive home from the Black Hills area. We stayed here because our usual hotel choice was full. A tour bus had just pulled in at the same time, so we waited almost 30 minutes just to check in. This was a bit disappointing, it seemed like the hotel must have been surprised -... More 

Helpful?
Thank kcvdb
Blairmore, Canada
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Checked in late after driving 13 hours and asked what was close & open late for food. According to desk staff nothing other than Boston's or pizza and Chinese delivery. Went for a drive, barely over the interstate & there's a Perkins. Thanks for mentioning it! Had horrible people above us. Stomping around at 12:30, called front desk to see... More 

Helpful?
Thank reiemiko
Gainesville, Virginia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Being a Diamond member of Hilton and a fan of Garden Inns, we were very pleased with our stay in this hotel. Personnel were helpful and pleasant, the room was excellent, parking and location convenient... which all combined for a great one night stay. Breakfast was very good (breakfast is not included in your rate). Observation: if you are not... More 

Helpful?
Thank jackp741
Canton, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Really nice facility with clean, updated rooms, very good food, and a very friendly staff. Location is good in terms of proximity to the airport and all state and national parks, monuments, and attractions.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jleaser68
Williamsburg, Virginia
Level Contributor
80 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for two nights and liked the clean room and comfortable bed. Be aware that if Hilton sends you an email beforehand to confirm the room, they might put you into one of the less desirable rooms. Although we had requested a quiet room on a high floor when we made our reservation months ago, their confirmation system... More 

Helpful?
Thank dave809
Pierre, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We had our annual conference at this hotel for the past four years and they staff are very helpful and accommodating. The conference space is excellent. The hotel rooms are comfortable and clean. The front desk staff are friendly and helpful. Overall a very good experience and we are planning our fifth conference at this hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sara K
Management response:

Dear Sara K, Thank you for your loyalty with our hotel for the past 4 years! We are happy to hear that our staff has once again provided you with a satisfactory stay. We are looking forward to your upcoming stay! See you soon, Crystal Hatcher Front Office Manager More 

Phoenix, Arizona
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The service and attention to detail by the front desk and manager of the hotel were absolutely fantastic. The manager personally called tour companies for us to arrange a couple of day tours. (The tour company will be reviewed in an additional review). They catered to everyone's needs and requests. Hotel=5 stars, Restaurant overall=2 stars. Now to the restaurant inside... More 

Helpful?
Thank A_Gypsy_Wannabe
Management response:

Dear A_Gypsy_Wannabe, First off we would like to say thank you very much for taking time out of your day to post a review for us! We feel that we have a top notch team that takes tremendous pride in providing an unforgettable experience for all of our guests. Hope you were able to make it into the great Black... More 

Level Contributor
176 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for 5 nights. The room was clean, bed was very comfortable and had a sleep setting you could adjust on the bed which was a very nice feature. Hotel staff were all very helpful and friendly. We loved the buffet breakfast!

Helpful?
Thank Lynn C
Management response:

Dear Lynn C, We appreciate you taking the time to submit a review for us! We are happy to hear that you enjoyed your stay here with us. Here at the Hilton Garden Inn, we feel that our team takes very much pride in the kind of service that is provided to our guests. Hope you come back soon! Crystal... More 

Lancaster, WI
Level Contributor
109 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel looks fairly new. Rooms were good size. The pool is very tiny. No Free breakfast. The hotel is overpriced for what you get but maybe because Sturgis is not too far away is why the get these prices for rooms.

Helpful?
Thank lovegoodfood899
Management response:

Dear lovegoodfood899, Thank you for your review. We do offer an amazing buffet, and cook-to-order breakfast for just $9.95. Hope you get to come stay with us again to give us a better chance at exceeding your expectations of what our hotel has to offer. Safe travels, Crystal Hatcher Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hilton Garden Inn Rapid City hotel in South Dakota is conveniently located just off of I-90, at either exit 60 to mall drive and then west .5 miles of exit 59 to mall drive and then east .1 mile. We are centered in the middle of famous shopping, convenient location and within minutes to many Black Hill attractions such as Mount Rushmore and Crazy Horse. ... more   less 

Additional Information about Hilton Garden Inn Rapid City

Address: 815 E Mall Dr, Rapid City, SD 57701-7871
Location: United States > South Dakota > Rapid City
Price Range: $99 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Rapid City 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Hotel Rapid City
Hotel Style:
#5 Romantic Hotel in Rapid City
#9 Business Hotel in Rapid City
#10 Family Hotel in Rapid City
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