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M Star Rapid City

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M Star Rapid City
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57 Reviews from our TripAdvisor Community

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Showing 51: English reviews
West Palm Beach, Florida
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Great motel for the price 2queen beds, comfortable , clean, great towels , nice staff especially Todd the manager, very informative and super nice . Downtown was great & close to Starbucks , already on 16 hwy easy to get to the parks and needles hwy, we ended up staying 3 nights, 1/2 the price of the other hotels, I... More 

Helpful?
Thank susanlovelace
Winnipeg, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

The room when you enter seems nice and clean, but i noticed bathroom floor has bugs and room are so smelly and last important thing, i got bed bugs bite from this hotel. I thought it was just a mosquito bite and as i noticed them it's getting into my fingers, arms, legs and had 2 on my face too.... More 

Helpful?
Thank pinay949

Travelers are raving about these Rapid City hotels

Lebanon, NJ
Level Contributor
194 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed here for two nights while visiting the Black Hills area. The room was very clean, comfortable and spacious. I'd definitely stay here again. My only criticism is that the breakfast is mediocre at best (cheap cereal, stale bagels, coffee with powder cream, yuck). Don't let this scare you away, just walk about 100 yards to McDonalds for... More 

Helpful?
Thank ChiefRQ
Assiniboia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Room is very plain. Window air conditioning high on wall. No way to control it. No alarm clock in room. Bathroom fixtures are stained. Big stains on ceiling. Room has not been upgraded and needs it. Continental breakfast is skimpy. Kind a very basic grab and run. A place to sleep but very expensive ($140 US, near $200 Canadian) for... More 

Helpful?
Thank James S
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 16, 2016

Room was clean and had most of the required amenities. Stayed nights with the wifi being dead the 1st night. Even after repair the wifi was pretty slow but usable. Front desk staff very friendly. Breakfast included in price but pretty basic offering a few packaged cakes, some fruit, and coffee. Thought the $100 a night a little high for... More 

Helpful?
1 Thank Scott B
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 10, 2016 via mobile

The cleaning lady did do a decent job with what there was to work with and the front desk people were very friendly. WiFi didn't really work very well. The chair was badly stained by something, old cigarette stains on the bath tub, smelled of smoke despite being a non smoking room, odd repairs/patches to fixtures like microwave and tub,... More 

Helpful?
Thank Vineet K
Magnuson_Rapid, Manager at M Star Rapid City, responded to this review

Thank you for your feedback. We do apologize about the stay. We are always striving to get better and this will help. Thank you Again for staying with us! More 

Bristol, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 1, 2016

Arrived at an empty reception desk, and someone eventually arrived about 10 minutes later. No explanation as to why or even an apology. However they were polite and friendly enough, and that was the only real negative. The room was quiet, clean, fridge, decent TV, room a bit dark and gloomy, but the wifi worked great despite being furthest away... More 

Helpful?
Thank ibodyslamrhinos
Magnuson_Rapid, Manager at M Star Rapid City, responded to this review

Thank you for your feedback and we are extremely happy you enjoyed your stay. This lets us know that we are on the right track. We hope to get a visit from you again! Have a wonderful day! More 

Sturgeon Bay, Wisconsin
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed June 30, 2016

Called when we couldn't find a place to stay and was surprised at the cheaper rates. When we pulled into the lot, I just thought it looked shady, lots of sketchy people hanging out outside the rooms.........we decided to not even go in and find an alternate place to stay that night. So rating it on the outside and my... More 

Helpful?
Thank thriftytraveller37
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

thriftytraveller37, It is a shame you did not get to see the property a few years ago and get to compare all the improvements we have made over the last few years! We are continuing to strive to improve the property and all of our guest's stays! Thank you for your feedback! More 

Kansas City, Missouri
2 reviews
2 of 5 stars Reviewed June 28, 2016

Our experience, overall, was a 2. The manager, however, did his best to try to make it right, so I rate him a 5! We stayed three nights, and had a total of three different rooms. The first room we were given the first thing I noticed was the beds were going downhill...headboard lower than foot of bed. Then I... More 

Helpful?
Thank csamples58
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

Thank you for your feedback. We strive to give every guest the best experience possible. I am sorry there were so many issues with your stay. As an older property with new owners we are trying to improve in every way possible. Corrective measure have been taken and reinforced to make sure these never happen again. Thank you, More 

Butte, Montana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 17, 2016

We booked suite 308 for our family with three kids under five to stay overnight on a cross country road trip. The suite was in some disrepair with old in the wall air conditioners with no covers that spit dirt. There were other units against the walls in the room that did not work and were obviously broken. The working... More 

Helpful?
Thank Jenny M
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

Jenny M, Thank you for your feedback. I apologize there were issues with your stay with us. We are currently in the process of making improvements to the property. As we are an older hotel we are always fighting to stay ahead. I do apologize that your stay was not more enjoyable. I hope your trip across country is going... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Smoke Free newly renovated M-Star Rapid City is located 22 miles from Mount Rushmore and 1 mile from downtown Rapid City. Other nearby attractions include the Children’s Science Center, Cosmos of the Black Hills, and the Sitting Bull Caverns. ... more   less 

Additional Information about M Star Rapid City

Address: 2401 Mount Rushmore Rd, Rapid City, SD 57701-5386 (Formerly Budget Host Inn)
Location: United States > South Dakota > Rapid City
Price Range: $63 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — M Star Rapid City 2*
Number of rooms: 67
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