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M Star Rapid City

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M Star Rapid City
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52 Reviews from our TripAdvisor Community

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Showing 47: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was clean and had most of the required amenities. Stayed nights with the wifi being dead the 1st night. Even after repair the wifi was pretty slow but usable. Front desk staff very friendly. Breakfast included in price but pretty basic offering a few packaged cakes, some fruit, and coffee. Thought the $100 a night a little high for... More 

Helpful?
1 Thank Scott B
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The cleaning lady did do a decent job with what there was to work with and the front desk people were very friendly. WiFi didn't really work very well. The chair was badly stained by something, old cigarette stains on the bath tub, smelled of smoke despite being a non smoking room, odd repairs/patches to fixtures like microwave and tub,... More 

Helpful?
Thank Vineet K
Magnuson_Rapid, Manager at M Star Rapid City, responded to this review

Thank you for your feedback. We do apologize about the stay. We are always striving to get better and this will help. Thank you Again for staying with us! More 

Travelers are raving about these Rapid City hotels

Bristol, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived at an empty reception desk, and someone eventually arrived about 10 minutes later. No explanation as to why or even an apology. However they were polite and friendly enough, and that was the only real negative. The room was quiet, clean, fridge, decent TV, room a bit dark and gloomy, but the wifi worked great despite being furthest away... More 

Helpful?
Thank ibodyslamrhinos
Magnuson_Rapid, Manager at M Star Rapid City, responded to this review

Thank you for your feedback and we are extremely happy you enjoyed your stay. This lets us know that we are on the right track. We hope to get a visit from you again! Have a wonderful day! More 

Sturgeon Bay, Wisconsin
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Called when we couldn't find a place to stay and was surprised at the cheaper rates. When we pulled into the lot, I just thought it looked shady, lots of sketchy people hanging out outside the rooms.........we decided to not even go in and find an alternate place to stay that night. So rating it on the outside and my... More 

Helpful?
Thank thriftytraveller37
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

thriftytraveller37, It is a shame you did not get to see the property a few years ago and get to compare all the improvements we have made over the last few years! We are continuing to strive to improve the property and all of our guest's stays! Thank you for your feedback! More 

Kansas City, Missouri
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Our experience, overall, was a 2. The manager, however, did his best to try to make it right, so I rate him a 5! We stayed three nights, and had a total of three different rooms. The first room we were given the first thing I noticed was the beds were going downhill...headboard lower than foot of bed. Then I... More 

Helpful?
Thank csamples58
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

Thank you for your feedback. We strive to give every guest the best experience possible. I am sorry there were so many issues with your stay. As an older property with new owners we are trying to improve in every way possible. Corrective measure have been taken and reinforced to make sure these never happen again. Thank you, More 

Butte, Montana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 17, 2016

We booked suite 308 for our family with three kids under five to stay overnight on a cross country road trip. The suite was in some disrepair with old in the wall air conditioners with no covers that spit dirt. There were other units against the walls in the room that did not work and were obviously broken. The working... More 

Helpful?
Thank Jenny M
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

Jenny M, Thank you for your feedback. I apologize there were issues with your stay with us. We are currently in the process of making improvements to the property. As we are an older hotel we are always fighting to stay ahead. I do apologize that your stay was not more enjoyable. I hope your trip across country is going... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2016 via mobile

Very friendly staff accommodated us to our specific needs of having the quietest room. It was indeed very quiet, clean and well updated. Had little bit of odor but leaving the door open for 5mins and using the fan in the washroom quickly solved that problem. Grab and go breakfast was better than expected. Just wanted to specially point out... More 

Helpful?
Thank Youngsoo Y
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

Thank you for your feedback! We're glad you enjoyed your stay and we look forward to seeing you in the future! More 

Tucson, Arizona
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 9, 2016

Once again, booked the hotel through Hotel.com. Not sure if we wanted one night or two, service staff said stay the night, if you need a second night, go back on line and book a second night, we will leave you in the same room. Motel doesn't look like much but staff were most accommodating and the rooms were nice.... More 

Helpful?
Thank WARmir
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

WARmir, Thank you so much for taking the time to give us feedback. We're glad that you enjoyed your stay with us! We strive to give the best experience to all of our guests. We hope you visit us in the future! More 

Craig, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 3, 2016 via mobile

Not a bad place to stay. Good bed and a clean room. All the staff was extremely nice and pleasant to deal with. It appears they are in the process of making some upgrades. The biggest con is lack of stairs going to the upper floor. It is quite a journey from the parking lot to the rooms in between... More 

Helpful?
Thank GeneL769
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

Thank you for your feedback. We are always striving to improve our property and continue to make upgrades. More 

Rapid City, South Dakota
1 review
5 of 5 stars Reviewed April 6, 2016

The hospitality of this hotel triumphs over all of the hotels I have stayed in this entire road trip across the country! It was clean, with all of the amenities you need, wifi was high speed, cable worked great.AND THE PRICE WAS UNBEATABLE! Great place!

Helpful?
Thank sarahdsamms11
Magnuson_Rapid, General Manager at M Star Rapid City, responded to this review

Thank you for your feedback sarahdsamms11! We are glad you enjoyed your stay at the M-Star. Drive safe on your trip and enjoy the sights across the country! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Smoke Free newly renovated M-Star Rapid City is located 22 miles from Mount Rushmore and 1 mile from downtown Rapid City. Other nearby attractions include the Children’s Science Center, Cosmos of the Black Hills, and the Sitting Bull Caverns. ... more   less 

Additional Information about M Star Rapid City

Address: 2401 Mount Rushmore Rd, Rapid City, SD 57701-5386 (Formerly Budget Host Inn)
Location: United States > South Dakota > Rapid City
Price Range: $61 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — M Star Rapid City 2*
Number of rooms: 67
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