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Comfort Suites Hotel & Convention Center Rapid City

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Comfort Suites Hotel & Convention Center Rapid City
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1,313 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Hotel & Convention Center Rapid City
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Showing 1,295: English reviews
Louisville , Ky
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 25, 2014

We stayed in this hotel one night. We were going to stay another night but the walls were so thin you could here everything in the room above us. The hotel is clean and the staff was extra nice, the breakfast was good. They need to do something about the thin floors.

Helpful?
Thank BAllison
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear BAllison, Thank you for taking the time to write us a review. I'm so sorry to hear that you experienced noise from the room above, we have taken measures to ensure that our rooms are quiet for our guests. This is not something we typically encounter and I hope you will give us another chance. Please visit us the... More 

Pasadena, California
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 25, 2014

2 women friends & I stayed here while visiting Mt. Rushmore & surrounding area. The accommodations were outstanding & staff was friendly & helpful especially with maps & tours. The complimentary breakfast had a good selection & was much appreciated. Gail at the front desk was especially helpful. I would stay here again.

Helpful?
Thank Gloria M
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear valued guest, I'm so happy to hear of the wonderful experience you had at our Platinum Award Winning Hotel! We truly appreciate you taking the time to tell us about your stay and I will pass on your kind words to Gail. We hope to welcome you back soon! Thank you for being our guest! More 

Oakbrook Terrace, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

It amazes me how negative some people can be when they're traveling. Let's agree that there's no place like home, but when you're on vacation you have to expect things will be different. The moment I walked into this motel I was pleasantly surprised at the decor and friendly greetings from the receptionist. After checking in I was pleased that... More 

Review collected in partnership with this hotel

Helpful?
2 Thank emil329
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear valued guest, Wow, thank you for the wonderful review! We're very grateful that you shared your experience with us and we hope to welcome you back the next time you visit the area! Thank you for being our guest! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

The hotel is very clean & up to date with amenities. Easy access to restraunts and shopping.but the staff was exceptional. Anything you might need they were there to help. Room prices were affordable . Highly recommend .

Helpful?
2 Thank bb280z
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear valued guest, Thank you for your review! I'm so happy to hear that everything from the amenities to the staff was "exceptional"! We hope to see you the next time you visit the Black Hills! Thank you for staying with us! More 

Denver, Colorado
1 review
4 of 5 stars Reviewed September 24, 2014

We had a nice stay at the Comfort Suites Rapid City. The room was spacious and clean for my family of 6. The location is very convenient for getting to and from Mt. Rushmore and Wall Drug. The biggest disappointment for us was the breakfast- honestly not the greatest. We were originally told at the front desk that breakfast was... More 

Review collected in partnership with this hotel

Helpful?
Thank Catherine L
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear valued guest, Thank you for your review! It’s always nice when such a large group can fit comfortably into one room! Thus saving so much money! We do apologize for the confusion on breakfast, and are glad to hear it still worked out for you! We have since changed our breakfast and are now offering two different meats along... More 

Scottdale, Pennsylvania, United States
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 24, 2014

The hotel was clean and decorated nicely. The rooms were spacious, the beds comfortable. Complimentary breakfast was good, both hot & cold items. We found the staff to be courteous & helpful. Would definitely recommend.

Review collected in partnership with this hotel

Helpful?
1 Thank Ruth J
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear valued guest, Thank you for taking the time to write us a review. We greatly appreciate you recommending our hotel! Please visit us the next time you're in the area! Thank you for being our guest! More 

Kasson, Minnesota
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 22, 2014

Great service and facility. Nicolette, Jerry, Deb and Roger are the best customer service ambassadors in the area. Nicolette made this trip a joy, she went above and beyond the call of duty. Roger was an outstanding help to some of the older people in our group and made sure that the only thing that had to do with their... More 

Helpful?
3 Thank Roger B
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear valued guest, It’s always nice to feel at home when you’ve been traveling! Thank you for your kind words to our staff! We will be sure that they hear of them! Please visit us again soon! Thank you for staying with us! More 

Lawrenceburg, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 21, 2014

We arrived at this hotel after a very long day of driving so we were wiped.Our room was large, very clean and comfortable. The staff was courteous and helpful with a dinner selection The following morning we enjoyed a nice breakfast selection before hitting the road again. We weren't there long but this place was super nice.

Review collected in partnership with this hotel

Helpful?
1 Thank James W
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear valued guest, There is nothing better than checking in to a clean, comfortable room after a long days drive! We are so happy we could provide this to you and we look forward to your return. We'll have some more wonderful dinner recommendations for you! Thank you for being our guest! More 

New York City, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 21, 2014

I went to Rapid City alone, just to see what I could see. I arrived with no travel guide, map or idea of where to go except Mount Rushmore. Each of the desk staff went out of their way to help me decide what to do each day, tell me how to get there and advise me on the details... More 

Helpful?
1 Thank HappyDancer2012
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear valued guest, I couldn't be happier to read your review! It truly means a lot to us to hear from our guests and I'm so glad we could make you feel like family! Our front desk staff is outstanding at directing our guests to the sights and they are great about making sure you have the right attire while... More 

Level Contributor
241 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed September 19, 2014 via mobile

This is a nice clean hotel..the staff is very friendly and helpful.the rooms are large and nicely decorated..quite a nice selection on breakfast option...this location is right off the Interstate and has an excellent steak house on the same property.

Helpful?
2 Thank Karen1616
Aleah E, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Dear guest, What a fantastic review! I'm so glad you liked our extra large suites and the beautiful décor throughout the hotel. We are happy to offer a wide variety of breakfast items with extended breakfast hours. Please visit us the next time you're in the area! Thank you for the great review and for being our guest! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 

Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1333 N Elk Vale Rd, Rapid City, SD 57703-9504
Location: United States > South Dakota > Rapid City
Price Range: $79 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City
Hotel Style:
#1 Family Hotel in Rapid City
#1 Business Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#2 Green Hotel in Rapid City
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