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Comfort Suites Hotel & Convention Center Rapid City

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Comfort Suites Hotel & Convention Center Rapid City
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1,251 Reviews from our TripAdvisor Community

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Showing 1,236: English reviews
Yorba Linda, California
1 review
5 of 5 stars Reviewed yesterday NEW

The wife and I found this Rapid City hotel a great place to stay. Located only a minute from I-90 and a short drive to downtown, it was clean and centrally located. Close to Mt. Rushmore, Deadwood, Sturgis and the Badlands. Knowledgeable and friendly staff.

Review collected in partnership with this hotel

Helpful?
Thank howard_weber
Trout Run, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Had a wonderful stay at this hotel. Easy to find when coming in from the east or west. Had a wonderful stay and would like to mention Janet and Barb who were especially helpful and friend. Traveled through there in January 2016 on my way to Alaska.

Helpful?
Thank dlgreenwood35
Waconia, Minnesota
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Front desk staff was cheerful and friendly, price was as stated on trip advisor. Room was quiet and clean, bed was comfortable. Breakfast was awesome, above and beyond! We hadGreat stay. We recommend this hotel! One of my favorites during our trip!

Helpful?
1 Thank kkcmama
KateLBeck, Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Thank you so much for your awesome review and for your recommendation! I am pleased that we exceeded your expectations and became a favorite! Katie More 

South Dakota
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I LOVE this hotel and the staff. I just needed a night away for myself, and I always come here.. Great Breakfast, comfy beds and friendly helpful staff. When I read the few negative reviews I dont understand it. But Comfort Suites cant please the negative people no matter what they do, some folks are just that way.

Helpful?
2 Thank DempseysMom
KateLBeck, Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Thank you for your continued business and we LOVE guests like you too! It is our goal to impress every guest, every time. Vacationing can be difficult at times and we understand that issues arise. Thank you for your review and we look forward to hosting you again soon! Katie More 

Richardson, Texas, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Outstanding friendly service provided by all the hotel's employees. The room was excellent and the bed was almost like being at home. They had a delicious breakfast. This hotel is well maintained. It was just across the parking lot from a five star steak house, and the desk clerk even gave us a discount card to use there. If we're... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Ray S
KateLBeck, Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Thank you for staying with us. Our beds are extremely comfortable; I bought one myself. I also enjoy our breakfast including REAL eggs, breakfast meats, make your own waffles, etc. We appreciate your business and thank you for your review! Katie More 

Merrimack, NH
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

What a great hotel if your are visiting Rapid City and surrounding area. The hotel was very clean and quiet. It was in a great location near the highway and the staff was wonderful. Especially Dani who was super friendly and always was there for advice to any question we had.

Review collected in partnership with this hotel

Helpful?
1 Thank bb_flanders
KateLBeck, Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Thank you for your review. Dani is one of our STARS and every staff member is trained in excellence to exceed expectations! Our housekeeping staff takes pride in ensuring that our hotel is clean and pristine! We are at a great location at the intersection of the Mt Rushmore bypass and I-90. Thank you for staying with us and we... More 

Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It was great place to stay. Plenty of room with the two beds plus sofa in the sitting area. Everything was clean and comfortable. The location is easy to get to from I-90 and less than 10 minutes to downtown.

Review collected in partnership with this hotel

Helpful?
1 Thank Scott H
KateLBeck, Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Thank you, yes, our suites are spacious and comfortable. We strive for excellence! Thank you for your review and for your business. Katie More 

Indianapolis, United States
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The rooms were clean and nice. Breakfast was decent. Could have had a little more selection but not bad. We did not check out the pool or hot tub. They only have ice on the 1st and 3rd floors which was a little inconvenient. Overall, we were well taken care of. My only real complaint is that the front desk... More 

Helpful?
Thank Bruce S
KateLBeck, Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Thank you for your business. I apologize for any inconvenience during your stay. It is a one floor elevator ride when staying on the 2nd or 4th floor to get ice but we located the machines next to the elevators for convenience. Our guest agents are trained to be friendly and courteous and to be at your service 24/7. I... More 

Miami, Florida
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel has great rooms nit the desk agents are very unprofessional and immature. Two times during our stay we noticed agents being rude to other agents and gossiping making fun of their coworkers. One of the agents name was Crystal and the others are not known. I also was informed by Crystal that the security cameras in and around... More 

Helpful?
Thank grandmakitty8735
KateLBeck, Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

I am very disappointed that you experienced unprofessionalism during your stay. I assure you this is not the norm and will be dealt with immediately. We strive for excellence and when one of our guests is unhappy, we take steps to correct it. Thank you for alerting our General Manager during your stay so that we could resolve the issues.... More 

Marshfield, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We drive 750 miles the day we arrived at this hotel (from WI). When we arrived, we noticed a wedding party in the parking lot. We mentioned this when we checked in & the receptionist said she'd put us in a room on the opposite end of the hotel. That was great. The room was clean, bed pretty comfortable and,... More 

Helpful?
1 Thank Mandy1974Mc
KateLBeck, Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review

Thank you for your review. I am happy that you had a quiet night after such a long trip. We do host a lot of weddings and strive to accommodate both convention guests and our vacationers simultaneously. Thank you for your business. Katie More 

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Double Queen Suite (29)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 

Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1333 N Elk Vale Rd, Rapid City, SD 57703-9504
Location: United States > South Dakota > Rapid City
Price Range: $79 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City
Hotel Style:
#1 Family Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#1 Business Hotel in Rapid City
#2 Green Hotel in Rapid City
#5 Best Value Hotel in Rapid City
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