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Sleep Inn & Suites

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532 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Chicago
Level Contributor
140 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 days ago NEW via mobile

Let me start out with the positives: the hotel is very clean, the bed is very comfortable, and the room were modern. We checked in at 10pm after driving for 14 hours through a snow storm, all we wanted was a warm bed. The first room we checked in, did not have any heat. We waited for 20min and it... More 

Helpful?
Thank ap123Chicago
Billings
Level Contributor
302 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 2 weeks ago

We picked sleep inn because it is pet friendly and we have enjoyed staying in this chain before. Hotel was nice and clean and breakfast was good. Easy access to freeway. Beds were very comfortable. Will stay here again next time we are through the area.

Helpful?
Thank Jim C
1 review
Reviewed 4 weeks ago

I like the motel it was the first time that i had stayed there. The only thing I didnt like was that I gave my ATM number for the reservation but I payed cash when I got there, The motel still took out out my bill from my ATM so basically I was charged twice.

Helpful?
Thank Debbie L
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel! We are thrilled that you enjoyed your experience with us and that we were able to provide a relaxing stay. Our hotel, like many others world wide, authorize for more that the the stay amount for incidentals. The addition funds are released as soon as you checked out... More 

Toms River, New Jersey
Level Contributor
164 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 21, 2016

The hotel is in a good location just off I-90 and easy access to the main road to the Black Hills and Mount Rushmore. The desk staff was friendly and helpful. They gave us a name and directions to a nearby laundromat. The room was a nice size and nicely appointed. There is a refrigerator and microwave but no safe.... More 

Helpful?
Thank 622eagle
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback in regards to your past stay here at Sleep Inn & Suites. Your opinion is important to us and we are pleased to know you enjoyed our location, amenities and services. We are however concerned to learn of the inconvenience the toaster caused you. We were in the process of receiving the new toaster, and... More 

Concord, California
Level Contributor
3 reviews
Reviewed October 20, 2016

We stayed here three nights. This hotel was very clean, comfortable and House keeping staff was great. Breakfast was very good. Also the front desk staff was great. I also want to mention Marcia at the front desk. Marcia told us about the Mt. Rushmore bus tour out of Ft. Hayes. She signed us up. We had the time of... More 

Helpful?
Thank donrozee
Tamra K, Manager at Sleep Inn & Suites, responded to this review

We are so glad your experience was nothing but the best. The Sleep Inn & Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next venture to the Black Hills! Yours in Hospitality, Tamra Assistant General Manager More 

Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 19, 2016

Fairly new. Little wear on anything. Rooms were clean including the carpet. Staff was polite and on it. Very quiet too. Rooms had a mini fridge and a micro. Very central located for easy access to everything. Breakfast was nice and average for these type of operations. But it is a nice perk to have and lets you get to... More 

Helpful?
Thank John C
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel! We are thrilled that you enjoyed your experience with us and that we were able to provide a relaxing stay. We look forward to welcoming you back upon your next visit to the Sleep Inn & Suites of Rapid City! Yours in Hospitality. Tamra Assistant General Manager More 

Clinton, Tennessee
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed October 18, 2016 via mobile

We spent a few nights here on our trip across country and the hotel is well located, super clean, with rooms that are fresh and large. I have to say the staff truly make the stay though. There are two girls at the front desk one named Kris (blonde) and the other one (brunette) and both were top notch. Sadly... More 

Helpful?
1 Thank WhereToNextThen
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your wonderful review of our hotel! We are so glad that we were able to go above and beyond your expectations. Our staff takes great pride in providing great customer service our guests, and their hard work truly shines. I will pass your comments along to our team, especially Kris, Vanessa, and Jeannie! Thank you... More 

Duluth, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 15, 2016

My family reserved a room at this hotel and did not enjoy the place. The hallway carpets are in need of cleaning, the front desk workers seem to be always on their cell phones when we needed to be helped.Their breakfast does not have enough choices and the breakfast area is very crowded and not clean...everything you touched was sticky... More 

Helpful?
Thank bengik12
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for staying with us and for your honest feedback review our hotel. Please accept our sincere apologies that your experience fell short of your expectations. Rest assured your comments have been noted by our management team. Please know that each of your issues are being address. We really appreciate your feedback as it will help us prevent situations... More 

Phoenix, Arizona
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 5, 2016

Located on the edge of Rapid City. It's easy to get to Mt. Rushmore and the location is close to the freeway. The room was clean and not cramped. It had a much larger bathroom than I'm used to seeing in a chain hotel. There is no tub, which is fine with us, but there is a great walk-in shower... More 

Helpful?
Thank AZdryheat
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for posting a lovely review, it is our goal to ensure our guest's enjoyed their stay and we are happy we surpassed your expectations. Our staff is dedicated to providing exceptional service from our hot deluxe breakfast to or clean comfortable rooms. We are looking forward to providing you the same Fantastic accommodations and service the next time... More 

Seattle, Washington
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 3, 2016

Location: - near shopping areas, - hotel looks clean and safe Front Desk Experience: - David was the one who took care of us, we had a coupon and he honored it. - we came back the next day, after our trip to Mt Rushmore - very happy with how he handled everything Room: - clean - carpet in great... More 

Helpful?
Thank John_Hospitality
Tamra K, Manager at Sleep Inn & Suites, responded to this review

We are so glad your experience was nothing but the best. The Sleep Inn & Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. You kind comments will be passed along to David. We look forward to seeing you again at your next stay in the Black Hills! Best Regards, Tamra Assistant General... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Sleep Inn & Suites

Address: 4031 Cheyenne Boulevard, Rapid City, SD 57703
Location: United States > South Dakota > Rapid City
Price Range: $43 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Hotel Rapid City
Sleep Inn And Suites
Hotel Style:
#8 Romantic Hotel in Rapid City
#9 Family Hotel in Rapid City
#13 Business Hotel in Rapid City
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Questions & Answers

Here's what travelers have asked, with answers from Sleep Inn & Suites staff and other travelers.
8 questions
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Humboldt, Iowa
7 months ago
Taylorville, Illinois
over a year ago
over a year ago

See all questions (8)

Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Usually higher floors are more quiet.”
 of 5 bubbles donrozee, Oct 20, 2016 | Read review
“n/a our room was great”
 of 5 bubbles John_Hospitality, Oct 3, 2016 | Read review
“Rooms on the top floor facing away from the freeway would be the most quiet”
 of 5 bubbles Startchr, Sep 23, 2016 | Read review
“Don't stay on the third floor. The halls are filthy.”
 of 5 bubbles 291deniseb, Sep 17, 2016 | Read review
“4th is the top, elevator close to middle numbers East side even numbers are quiet.. McDonald's and Marco Pizza nearby”
 of 5 bubbles leelanl, Sep 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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