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All reviews open atrium front desk civic center embassy suites close to downtown nice hotel breakfast buffet room was large black hills great place to stay rooms were very clean parking lot would stay here again up to date nice stay south dakota rushmore
The hotel was very clean, the rooms are spacious and the location allowed us to travel easily by bus, I was on a road scholar tour, to lots of towns in the area. We had our meals there because we were a very large group...More
Second night of our summer vacation with my family of 5.
The hotel footprint is fairly large which leaves the impression that it should be downtown in a large city which it is not, this is something we appreciated. Check in was pleasant and the...More
We stayed here for two nights as part of a Gate 1 tour of National Parks. It is a modern hotel with a soaring multi story lobby. Breakfast was great, a nice buffet in the lobby with something for everyone. The room was large, with...More
My husband an I were sleeping and around 1:15am we heard noise outside our door and suddenly our door opened (we had the security latch on) and a young drunk man stuck his hand in and said hey let me in. My husband preseeded to...More
Date of stay: October 2018
Response from Logan S, General Manager at Holiday Inn Rapid City - Rushmore PlazaResponded October 12, 2018
greyma, I would like to apologize on behalf of all of our staff for your experience. What happened goes against all of our protocols and procedures and we take these situations very seriously. We are improving our training and examining our staffing levels to make...More
We arrived here at 11:30 a.m. after booking a tour through Gate 1. Was met at the airport with shuttle. Although check in is after 3:00 our room was ready which was great since we had been on an early flight from Charlotte, SC (5:45...More
Date of stay: July 2018
Thank ALMOST HEAVEN W
Response from IHGService, Guest Relations Manager at Holiday Inn Rapid City - Rushmore PlazaResponded October 21, 2018
Hi ALMOST HEAVEN W,
Thank you for your candid review of our hotel. Your positive feedback makes it all worth our efforts.
Again, thanks for choosing to stay with us. We hope to serve you again should your travels bring you back to our area....More
Whether you want to relax in luxury, site see, shop, or be entertained-the Holiday Inn Rapid City - Rushmore Plaza is the place where first impressions are just the beginning. Legendary service, memorable …Moreevents, extraordinary! You ll have room to work, relax and make the most of your day. Amenities such as free high speed Internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. You can take a dip in our pool or relax with a cool one at the lounge. And when it s time to dine, we have your favorite dish in the Gold Bison Grill. Located only minutes from some of the most spectacular sites in the world including, Mt. Rushmore National Memorial, Wind Cave National Park, Badlands National Park, Crystal Cave National Monument and Crazy Horse Monument puts us in the center of all the attractions. In addition, to those sites, Sturgis home of the Sturgis Motorcycle Classic and Deadwood are also only minutes away. Less
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