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Best Western Golden Spike Inn & Suites

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Traveler (110)
Room & Suite (69)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Business Center with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
909Reviews
161Photos
9Q+A
100Room tips
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Popular mentions
In February I reserved a two room suite for six nights in April. Upon arrival at the hotel we were told the building with the suites was not available as this was the first day they were open for the season. We asked if this was just for our first night and we could move into
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Response from jankramer0215, General Manager at Best Western Golden Spike Inn & Suites
Responded today
Jackie, Thank you so much for staying with us. I am so sorry for the inconvenience with your stay. This is not the normal experience of our guests. Unfortunately we are a seasonal property and close down during the winter months. We were also going through a change in management with the new season starting up and we did not get the rooms blocked from being booked in the building that did not have the water turned on. By the time we realized it, a couple of rooms had been booked. As soon as we realized it we went in and changed the available dates on that building. I realize this does not help with your experience but I hope you will consider staying with us again in the future and let us show you that that is not the normal in our Hotel. It is our hope that every guest has a wonderful experience and I am so sorry that your was not as you had planned. If you would like to discuss this with me please feel free to call in and visit with me personally. Please accept my apology. Jan Kramer General Manager Best Western Golden Spike
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+1
Hotel's Favorite
This hotel was AWESOME! Great rate, Fantastic room, Superb staff... I could on and on. The room was great; clean, modern, roomy, comfy bed and tons of in-room amenities. The staff was professional and friendly. The breakfast was really good. We ate there for four days and
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Response from Laura F, Manager at Best Western Golden Spike Inn & Suites
Responded Oct 21, 2018
We appreciate your comment, we strive for your commodity at any time. hope to have you back soon!
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Very nice motel. Rooms are spacious, large TV and comfortable bed. The motel was extremely clean and modern furnishings. Staff were very friendly and accommodating. We would definitely stay here again.
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+1
We stayed here for four nights in the busy summer season while exploring the Black Hills and we really liked our large, clean suite that included two comfortable queen beds, large spotless bathroom with a double vanity, a small well equipped kitchen area, and a separate sitting
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Clean comfortable well appointed hotel room. With the microwave sink and refrigerator. Two flatscreen TVs a fold out couch and two queen size beds, and I was just traveling alone. That helped was friendly and helpful, the buffet breakfast included sausage and biscuits, ham,
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Room 211
Someone's fix for the foul air that blew from the air conditioning unit
Hair on pillowcase, sheets . . . the rooms were NOT clean
Broken springs, trash beneath the pull out couches
Inside the air conditioning unit was filthy
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12345614
I'm sorry, I don't know about that. Our room was in the main building, we had a queen size bed, and no outside door. I did however see a couple rooms with outside doors, I do believe they were smoking rooms.
0 votes
Thank for your inquiry. Our 3 queen bedrooms have 1 private room with a queen bed and a flat screen,and in the main room there are 2 queen beds side by side, a mini fridge and a microwave oven, and a flat screen. We offer complementary hot breakfast every morning and you will have access to our pool area. The remodeling include carpeting painting and new rooms. Hope to see you soon!
0 votes
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Besides the $15 per day pet fee, what are pet policies?
We have a pet building that has rooms with 2 queens, or single kings. We do not allow pets into our suites. It is a $15 per day per pet fee. When booking your reservation please notify the desk that you have a pet. Some online websites do not notify us about this, and it can lead to complications at check in if there are no more pet rooms available. We have a pet walk area and do provide doggy bags. If you leave your pet in the room we ask that you place a DO Not Disturb sign on your door, and provide the desk with a contact phone number in just in case.
1 vote
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It does depend on the room location. There is a room at the base of the stairs for the outside entrance rooms. The window is on the parking lot side.
0 votes
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Is there an elevator?
In our original building there is not. In the building with the pool and fitness center there is elevator access.
1 vote
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12
"Ask for joining rooms for two families; its more fun that way. Pick a room in the newer building. Everything is close to this location."
"There is another building that is attached to the indoor pools. I'd stay in the main building with the cafe, and breakfast buffet."
"Accessible suites are in a separate building from the Breakfast and checkin building."
"We had a ground floor in the main part and it was quiet."
"Ask for a room in the main building where the breakfast room is."
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12345620
PRICE RANGE
$80 - $192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western golden spike hotel hill citybest western golden spike inn and suitesbest western hill cityhill city best western
LOCATION
United StatesSouth DakotaHill City
NUMBER OF ROOMS
87
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