Iron Horse Inn & Casino
27 Deadwood St, Deadwood, SD 57732-1351
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Room & Suite (43)
Dining (1)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#13 of 27 hotels in Deadwood
Location
4.8
Cleanliness
4.4
Service
4.5
Value
4.3
Within these walls is great lodging, gaming, unique dining and a basement bar featuring beer, wine, cocktails and live entertainment. The Iron Horse provides elevator service to all four floors containing 19 guest rooms on the second and third floors, Hotel and Club Member Services check in, the Wooden Nickel Casino and Three Cousins Pizza on the first floor and Stan & Ollie's Pub in the basement. The first two floors were built in 1892; in 1896 the top two floors were added, which now contain our 19 ultra-clean guest rooms featuring a blend of Old West and Victorian charm at reasonable rates. We are now in the process of upgrading two of our guest rooms to accommodate our Club at Iron Horse Members. We are doing our very best to be mindful of our in-house guests comfort and quiet. To accommodate that concern, our in room construction will only be done Monday - Friday between 9:00 AM and 3:00 PM, with no construction being done from Friday at 3)00 PM thru Sunday evening into Monday morning at 9:00 AM. Please come and visit us at 27 Deadwood Street and welcome to "the camp!"
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Casino and Gambling
Baggage storage
Non-smoking hotel
24-hour front desk
Restaurant
Breakfast available
Wine / champagne
Vending machine
Outdoor furniture
ATM on site
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Room features
Air conditioning
Telephone
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Location
Full view
92Great for walkers
Grade: 92 out of 100
28Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
Contact
27 Deadwood St, Deadwood, SD 57732-1351
Getting there
Rental CarsSee all Deadwood rental cars
232Reviews4Q+A53Room tips
Reviews
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The staff is supper nice and extremely helpful!! That was a plus!!! We just happen to be staying when two other events were going on in the Black Hills, so room cost everywhere was expensive. But all you get is a room, nothing more. No small fridge, heck, it only had one night stand and the smallest flat screen in a hotel room I've seen. However, it was nice to leave the car parked in the reserved parking at the hotel and walk to Main Street. Also, as small as the casino was, we made more money there than the other three larger casino's in Deadwood.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: Stay away from room 205 until the fix the ceiling fan. It clicks all night, keeping you up, and...
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Helpful
I cannot say enough good about this hotel and the staff. We booked a room for two nights and ended up staying an extra night because we loved it so much. The staff is incredible and went above and beyond to make sure our stay was enjoyable. Ken, Tracy, Cheri and Cathy were some of the best staff we have ever encountered. The rooms were gorgeous and we felt like we had stepped back into the old West. I highly recommend this hotel to anyone to Deadwood. You will not regret it.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
The best part about our stay at the Iron Horse Inn was the mattress. It was like sleeping on a cloud - best night's sleep we've ever had! The staff was so friendly and very helpful - made our stay super enjoyable. The housekeeping at this hotel does a White Glove Perfect Job. It was so clean and germ free - we felt very safe and secure there. Would never consider staying at any other place but the Iron Horse Inn. Especially liked the parking lot - within a few steps to the front door and there always was a space available when we returned from our daily outings. Ken and Tracy are top of the line staff that constantly work hard to guarantee a very enjoyable stay for the guests. Even the owner of this hotel stopped by to be sure we were well taken care of - a perfect hotel to stay at in Deadwood with all the charm and history intact - it's like walking into an old Wild West movie.…
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Date of stay: June 2021
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Paid for a suite, this is what the hotel web page and staff called it. Suite was a king size bed in a regular size room with an oversized bathtub with jets. Had a tv with cable in a tv cabinet and a wardrobe with an ironing board. Had no clock, radio, microwave, or small refrigerator, did have a very small rickety table trying to support a coffee maker in a corner of the room. Bathroom fan and heat lamp did not work. The A/C worked when temperature outside at night dropped low enough, otherwise room stayed warm. The staff were great, courteous, friendly and willing to help any way they could. I could go on but bottom line disappointed.
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Date of stay: March 2021
Rooms
Location
Service
Room Tip: Ask hotel staff what is in the room.
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Helpful
Response from Ken Owens, General Manager at Iron Horse Inn & Casino
Responded Mar 26, 2021
We're very sorry to see that you were disappointed. As you probably noticed we are in the process of upgrading our hotel. We hope to have Three Cousins Pizza open by mid to late April. We also are in the middle of upgrading the lobby rest rooms to re-open by mid April as the restaurant opens. We have begun upgrading 5 of the hotel units and hope to have them completed and ready for occupancy by June 1. We didn't hear, but we hope you were happy with the work the staff did using their own money to provide you with champagne and balloons to celebrate your anniversary. We can only apologize for the challenges of the thermostat but our weather changes that week ranged from lows of 15 degrees to highs of mid 60s the weekend you stayed with us. Your suite gets the full sun during times like that and the air conditioner/heating has been working overtime to try and keep the temperature as close to 72 degrees as possible but obviously failed for you during your stay and we apologize for that. While your Suite is currently one of the most requested and used, it will be upgraded as well soon. Again, I can only apologize that you were not impressed. We hope that you will give us another chance the next time you visit Deadwood and perhaps we can impress you the next time you stay with us!
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Hotel is old but nice, it has character. If you are looking for shiny and new this isn’t for you. Staff were super helpful and friendly. Gave us good recommendations. They have a casino but the noise couldn’t be heard in our room.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Helpful
Response from Ken Owens, General Manager at Iron Horse Inn & Casino
Responded Nov 5, 2020
Thanks for staying with us! We appreciate your kind comments. We hope you come back and visit us again soon!
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The location of this hotel is great. Lots of good restaurants, a bit of shopping and casinos everywhere. After being out every day sightseeing it was nice to walk to have happy hour and a nice dinner. The hotel is very old, felt a bit tired. Our room on the third floor was spacious except for the bathroom. Lighting wasn’t good, street noise kept us awake. Even the loud music in the lobby seemed over the top. Didn’t see much staff as we always took the stairs. There is an elevator but was a bit too creaky for me. There was no service because of COVID so that only made it seem worse than it might have been. There was coffee available in the lobby which was nice.
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Date of stay: September 2020Trip type: Traveled as a couple
Helpful
Response from Ken Owens, General Manager at Iron Horse Inn & Casino
Responded Sep 15, 2020
We do want to thank you for taking the time to write a review of your stay. Happy to see your comments about our location but I won't lie that I was disappointed to see that you felt the hotel (originally built in 1892) felt a bit tired. We will be renovating the rooms to bring them up to our new Club at Iron Horse level and have begun that renovation now that the shortened summer season has past. The elevator's rollers are also being replaced now that the summer season is over. We hope you will give us another chance the next time you visit Deadwood and see the changes which will be completed this fall and winter. Your comments will be taken into consideration as we make our room renovations and upgrades so thank you again for taking the time to let us know where you felt we could improve!
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The staff at the Iron Horse Inn and Casino were OVER THE TOP - couldn't have asked for anything more. They went the distance to assure our stay was nothing short of perfection, Ken and Tracy were so accommodating - took care of all our needs and even some we didn't ask for - they are worth their weight in Gold to the owner of this Inn. And Troy, he put the icing on the cake to assure our stay was a deluxe one - we saw him in the parking lot one morning as we were leaving for the day and he made the comment that he had halted the workers doing renovations to wait till we were not sleeping and we wouldn't be disturbed. This kind of consideration and attention to details far surpasses any other hotel or inn we have stayed at. It was the cleanest hotel we have ever stayed at - SQUEEGY CLEAN! They left no stone unturned to maintain a sanitary environment and surpassed all recommendations to keep us safe during the COVID/19 Pandemic. Next year we'll definitely be back.…
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Date of stay: September 2020
Location
Service
Sleep Quality
Helpful
Response from Ken Owens, General Manager at Iron Horse Inn & Casino
Responded Sep 6, 2020
Thank you for such a gracious review! We enjoyed having you here at the Iron Horse and look forward to seeing you again the next time you come to Deadwood! Best regards! Ken
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Stayed at this hotel for a weekend. Over priced for what the rooms really are. I understand its a older historic hotel but some updates and accommodations need to be upgraded for this day in age. Rooms were very small and outdated. The outlets didn't work in the room. linens need to be updated towels were like sandpaper. We were told there would be a fridge and microwave but there were none of these to be found in the room. I was involved in an elevator incident where me and three other passengers were stuck between the 1st and 2nd floor. The owner of the hotel accused my boyfriend of jumping and causing the elevator to stop. The elevator had several noticeable glitches including the door and emergency button malfunction among several obvious mechanical problems causing it to be faulty. My card was charged for the elevator repair without my knowledge for damages that were already pr-existing to the elevator the owner didn't have the decency to contact me about the incorrect charge to my account. The owner also told us that he only has problems with the elevator when larger people are on it.…
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Date of stay: March 2020
Value
Service
Room Tip: Don't stay here
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2 Helpful votes
Helpful
Response from Michael T, Owner at Iron Horse Inn & Casino
Responded Mar 13, 2020
I don't know that I can say anything more than my response to your friend's review below. I could post the video of your party in the elevator that caused it to malfunction, but I will refrain from doing so. I wish you well.
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Be aware prior to staying at this hotel !!! They will charge your credit card without asking if they believe you broke the elevator. $421.47 to be exact not including the over priced room. This hotel rarely sees upgrades from the looks of it. When the opportunity arises to charge its guest for unexpected elevator failures ... expect to be charged. Also , we had to climb through an escape hatch on top of the elevator into the elevator shaft of the building. Don’t expect the call for help button to work because it didn’t. Thank god someone had a cell phone on them otherwise who knows how long we would have been trapped in the elevator.The owner even explained that it happens when “bigger people” ride it. I absolutely recommend people to steer clear of this establishment and to look elsewhere.…
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Date of stay: March 2020Trip type: Traveled with friends
3 Helpful votes
Helpful
Response from Michael T, Owner at Iron Horse Inn & Casino
Responded Mar 10, 2020
In the years that I have owned the hotel, I have never fired a customer. Brenden, congratulations, you have an achieved a first! Booze is a wonderful product. While it may lead one to believe they are much more intelligent than their IQ score might indicate, trust me, it is a mirage. Yes you were charged for breaking the elevator when you jumped up and down when it was operating. (Keep your "day job." The video of your gymnastic attempt verifies the Olympics are not in your future.) In this case the elevator stops as a safety feature, and it's governor must be reset by the elevator repair man. I immediately called the repair man who had to travel from Rapid City to fix the problem you created not only for you and I, but the other 30+ guests staying with us that night. In an effort to not make you wait in the elevator car for his arrival, I carried the ladder up 2 flights of stairs and rescued you and your party. You are welcome. When it came time to pay the piper, you didn't believe that the amount to be fair. In my view, calling the 74 year old elevator repair man at 7pm on a Saturday night to travel 50+ miles one way to address the problem was a bargain. I charged your card exactly what I paid. I provided you with a copy of his invoice. I charged you nothing for my efforts, or for leaving my wife at the restaurant where we were dining. I wish you well on your travels, and should you consider returning to our town, please, DO NOT STAY HERE!
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+1
This is our 2nd review since our first stay last May. We spent my birthday the first week in September, our 2nd time back from southern Arizona. We had a great corner room this time, and it was great, no complaints at all. We saw the same great staff again, made more new friends, and just had a great time for my birthday. We will return some time next year. PROS... All of it CONS...Nothing Thanks everyone for the great stay and birthday
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Date of stay: September 2019
Rooms
Service
Sleep Quality
4 Helpful votes
Helpful
PRICE RANGE
$125 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iron horse hotel deadwood, hickoks iron horse hotel
FORMERLY KNOWN AS
Iron Horse Hotel & Suites
LOCATION
United StatesSouth DakotaDeadwood
NUMBER OF ROOMS
19
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Claim Your Listing Frequently Asked Questions about Iron Horse Inn & Casino
Which popular attractions are close to Iron Horse Inn & Casino?
Nearby attractions include Deadwood Alive (0.09 miles), Adams Museum (0.03 miles), and Mt Roosevelt Monument (0.02 miles).
What are some of the property amenities at Iron Horse Inn & Casino?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Iron Horse Inn & Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Iron Horse Inn & Casino?
Yes, free parking is available to guests.
What are some restaurants close to Iron Horse Inn & Casino?
Conveniently located restaurants include Deadwood Legends Steakhouse at The Franklin Hotel, Mavericks Steak & Cocktails, and Pump House.
Is Iron Horse Inn & Casino located near the city center?
Yes, it is 0.02 miles away from the center of Deadwood.
Are there any historical sites close to Iron Horse Inn & Casino?
Many travelers enjoy visiting Adams House (0.3 miles), Wild Bill's Trading Post on Main St. (0.1 miles), and Aspire Boutique (2.4 miles).
Is Iron Horse Inn & Casino accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.