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Deadwood Gulch Resort

Traveler (69)
Room & Suite (159)
Videos (2)
Certificate of Excellence

About

#7 of 25 hotels in Deadwood
Location
Cleanliness
Service
Value
Certificate of Excellence
Deadwood Gulch Gaming Resort HAS IT ALL! The Gulch features a 24-Hour Casino, Award-Winning Hotel, Creekside Restaurant and Convention Center. With on-site parking in a beautiful Black Hills setting and access to the Mickelson Trail for year-round outdoor activities we are your one-stop-shop when planning a vacation. We’re all about you. You want a creek? Got it. Hot tub? Towels are at the front desk. We aim to please for all of your events and needs. As two-time winner of our state’s Great Service Award and winner of TripAdvisor's 2011 - 2017 Certificate of Excellence, we invite you to come enjoy Deadwood Gulch Gaming Resort. Award-winning property, award-winning staff, beautiful creek side setting…let our family serve yours.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hot tub
Free breakfast
Bicycle rental
Casino and Gambling
Pets Allowed ( Dog / Pet Friendly )
Free internet
Wifi
Internet
Bar / lounge
Restaurant
Breakfast available
Kids' meals
Snack bar
Wine / champagne
Mini golf
Evening entertainment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun terrace
ATM on site
24-hour front desk
Laundry service
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Room features
Bridal suite
Non-smoking rooms
Suites
Air conditioning
Safe
Refrigerator
Flatscreen TV
Hair dryer
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Hotel links
Visit hotel website
927Reviews
5Q+A
100Room tips
Traveler rating
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Popular mentions
I love this hotel because of the easy access to downtown. Nice clean room and I love the creekside rooms.Very friendly staff. Shuttle runs from hotel to town and other locations and you can get off and on where you want.
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Review collected in partnership with this hotel
Response from DGGR57732, General Manager at Deadwood Gulch Resort
Responded 2 days ago
Thank you so much for the nice review. We appreciate you taking the time to show us your gratitude. Hope you had a great time while visiting Deadwood.
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As far as our room went we felt it was average.We were very impressed with the friendly helpfull staff, ecspecially the woman( forgot her name, was it Charlotte?) That checked us in and out of our room.She was one of nicest most helpful person weve ever dealt with.We felt the gaming(slot} machines were quite stingy, but realize they probably are everwhere else too.The Monte cristo sandwich from the restaurant was awesome.
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Review collected in partnership with this hotel
Response from traveler1294, General Manager at Deadwood Gulch Resort
Responded 3 days ago
Charlotte gets sooooo many compliments. She is definitely a gem and we love her. Thank you so much for staying at the Gulch and I appreciate you taking the time to express your comments.
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The only issue was trying to get reservations, when I called the person I spoke with sounded like he just woke up. He told me there were no rooms available, when I told him I was on the web site and said it was showing rooms open he finally got me rooms.
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Review collected in partnership with this hotel
Response from traveler1294, General Manager at Deadwood Gulch Resort
Responded 1 week ago
Sometimes rooms are in "blocks" and are reserved by outside agents to rent, so he probably had to remove a room from a block that had an open room and didn't realize it when you first contacted him. I am glad you had mentioned that you saw it online. Thank you for being patient with him as we have a few new employees this time of year.
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Chose this place because of it being pet friendly. Room was a little dated, but not bad. Had refrigerator, but no microwave. Restaurant was nice, but not ready to handle a bus that had come in with 48 people. I do give kudos to the restaurant staff for their handling of the situation. They knew ahead of time, but didn't seem to be staffed for it. They ran their butts off and the salad bar was very well stocked for it. I would probably have had more tables set up in the other room when it was known the bus was coming, so more people could have sat down quicker. BUT the staff was excellent in their service. The casino was very nice and modern. Many new games I've seen elsewhere. I would recommend this place and I would and probably will go back again.
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Review collected in partnership with this hotel
Response from traveler1294, General Manager at Deadwood Gulch Resort
Responded 1 week ago
Thank you so much for staying with us at the Gulch. Unfortunately we are not allowed to use the convention space for overflow seating and we were also preparing for a large wedding in that room. Our staff is always overworked in the summer as there is just not enough help to find in a town of 1700 people, but I think the all do a great job. Our staff is the best and go out of their way to make sure our guests all enjoy their stay. Thank you for taking the time to review the Gulch and I sincerely hope we get to see you again.
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We stayed here for my brothers wedding in June and it was perfect. The staff is very friendly and helpful. When we left I forgot some of my clothes in my room and they were so nice to find them and send them in the mail right away! Definitely recommend this place
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Review collected in partnership with this hotel
Response from traveler1294, General Manager at Deadwood Gulch Resort
Responded 1 week ago
I am so glad the wedding was perfect. We have been fighting so much with the weather, but it seems to cooperate for the short time that we need it! We do our best to accommodate you so if you leave something behind, we will gladly try to locate it and return it to you.
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PRICE RANGE
$111 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
deadwood gulch gaming hotel deadwood, deadwood gulch hotel, deadwood gulch resort, gulch deadwood
LOCATION
United StatesSouth DakotaDeadwood
NUMBER OF ROOMS
87
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