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Holiday Inn & Suites Columbia - Airport

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142 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Seattle, Washington
Level Contributor
69 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed September 11, 2015 via mobile

This hotel is fairly new and has a deceptively huge lobby. By contrast, the sleeping room is of average size and the bathroom is quite small. I only stayed one night and it was fine but for two things. My room temperature swung between hot and cold; it didn't stay constant. When I checked in, the thermostat was set at... More 

Helpful?
Thank TexasTravelerAustin
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear TexasTravelerAustin, Thank you for the review and for the positive comments. I apologize that the temperature swings were not desirable and that the full service restaurant was not expected. Being the only LEED certified Holiday Inn, we are very cognizant of our energy usage; therefore, the temperature swings back when the room is not occupied/rented, but then returns to... More 

Massapequa, New York
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 1, 2015

We stayed here for 2 nights while moving my son into the University of South Carolina.The room was very clean and the staff friendly and accommodating. We ate in the restaurant one night and was pleasantly surprised, based on the other reviews I had read. The only downfall of the property is that they are located next to a seedy... More 

Helpful?
Thank cheerios47
Vanceboro, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 29, 2015

Staff is friendly but amenities are few. There is a pool but it closes at dusk I was told however the next evening a couple was in the pool after dark! I was shocked! Additionally, the pool looked murky and there were leaves on the bottom. There are no vending machines in the hotel! The aircondioner was located on the... More 

Helpful?
Thank Janice H
IHGCare, Guest Relations Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Janice H, Thank you for taking the time to review our property. I am pleased to note that you found the staff friendly. It seems that we were not able to execute an exemplary hotel stay experience because of the inadequate amenities and condition of our facilities. Your feedback regarding the pool, bathroom toiletries, vending machines, key card malfunction... More 

Spartanburg, South Carolina
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 13, 2015 via mobile

Although this hotel is generally clean, this visit was less than ideal. It seemed house keeping did not vacuum the room there was hair everywhere. The bed was VERY uncomfortable and At 5 am a smoke detector went off and even though staff brought a battery it still went off until I left.Very disappointed.

Helpful?
Thank caensley
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear caensley, I an very sorry about your experience. I will be sure to share your comments with my housekeeping department. We typically get excellent comments about the comfort of our beds, so I apologize that you found them uncomfortable. I'm glad that my team was able to come up and help you, although a fresh battery did not seem... More 

Winterville, North Carolina, United States
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 8, 2015

The hotel is adequate, staff are friendly, my room was clean but maintenance was poor. My room was comfortable except the desk chair was broken (could not adjust height) and the hot water was cool. I reported this to the staff and the chair was not fixed or replaced but the water was heated to a tepid degree. I also... More 

Helpful?
Thank Steven S
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Steven S, I apologize about the issues with your recent stay. We did have a maintenance issue with the hot water and we did everything in our power to restore it. I even had the plumber stay the night in order to monitor the situation. After plenty of trouble shooting we were able to nail down the problem and... More 

Portland, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2015 via mobile

We were in town on business and found the hotel to be clean and comfortable. The staff was extremely friendly and professional. The rooms were spacious and clean. Coffee pot was available in the room. I might suggest to the managers to provide tea bags for hot tea as well, but other than the the stay was enjoyable. I will... More 

Helpful?
1 Thank Larry T
Southwest Florida
Level Contributor
122 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 29, 2015 via mobile

Nice Clean Hotel, Light airy front desk. Very comfortable Mattress, with lots of pillows, good wifi, very pretty bathrooms with large walk-in showers. Didn't like that some people got free breakfast and other did not. There was plenty of free parking in a well lit parking lot. This was a green hotel which was nice. It was easy to get... More 

Helpful?
Thank Nancy S
New York City, New York
Level Contributor
3,242 reviews
328 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
4 of 5 stars Reviewed June 24, 2015

It's a very nice remodeled hotel, from inside to outside. The grounds are kept well, and the rooms are well decorated and comfortable. It's right off the highway, but far enough away that you dont hear the road noise, at least from the front facing room I had. In my room, the air conditioning unit was on the wall right... More 

Helpful?
Thank Bernardo F
Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed June 10, 2015

We had a great time during our short trip.Front desk staff is great Friendly, Rooms were clean. Lobby is great, spacious and attractive. Restaurant & Bar is Great & friendly services. Free shuttle to airport was an advantage.

Helpful?
Thank 739araz
Marcus_Munse, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear 739 araz, These are my favorite kind of reviews. I really enjoy hearing that our guests experience was the memorable part for them. The experience that our team can provide for you is what we want all of our guests to take away with them, and what we want to bring them back. The 5 stars is almost a... More 

Columbia, South Carolina
2 reviews
5 of 5 stars Reviewed June 2, 2015

We held a Spring conference for 60-70 teachers at the Holiday Inn, Columbia-Airport. The conference space was perfect for breakout sessions, the staff was ready for us from the largest to the smallest detail. The staff stayed "tuned-in" throughout the conference and met challenge easily, responsibly, and happily. The Sporting News Restaurant chef, Jeff, and his staff prepared a tasty... More 

Helpful?
Thank R F
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Holiday Inn & Suites Columbia-Airport, one of our top priorities is ensuring a cleaner, healthier environment for our guests, employees and future generations by implementing environmentally responsible practices in every aspect of our hotel, from the original design to the day-to-day operations.Opened on Earth Day, April 22, 2010, our property is South Carolina's 1st full-service eco-friendly hotel. The property achieved Leadership in Energy and Environmental Design (LEED) Gold certification in 2012 and was titled Best Of South Carolina. Our green hotel located in Columbia, SC is not only safer and more healthy for guests and employees, but also for our community. The 122 room hotel has incorporated features that include a state-of-the-art ventilation system to improve air quality, energy recovery technology to temper outside air, rain water harvesting, tank-less hot water heaters, use of low emitting volatile organic compound (VOC) paint, adhesives., carpet, high efficiency fixtures and traction elevators designed for high energy efficiency. Owned by Capital Hospitality, LLC. and operated by Courtesy Management Inc. of Orangeburg, Holiday Inn & Suites Columbia-Airport looks to meet the increasing demands of guests who appreciate an environmentally focused design as well as high level of service. ... more   less 

Additional Information about Holiday Inn & Suites Columbia - Airport

Address: 110 McSwain Dr, West Columbia, SC 29169-4804
Location: United States > South Carolina > West Columbia
Price Range: $114 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Columbia - Airport 3*
Number of rooms: 122
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Also Known As:
Holiday Inn And Suites Columbia - Airport
Holiday Inn & Suites Columbia - Airport Hotel West Columbia
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