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Candlewood Suites Sumter

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#4 of 19 Hotels in Sumter
Certificate of Excellence
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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 8, 2016 via mobile

This is a quiet, comfortable room in a convenient location. We moved here after staying at the Sheraton in Columbia, SC, for a couple of days! The studio suite is spacious and clean. There is no breakfast buffet, but we are happy with the very basic kitchen in our suite, which includes a full refrigerator, 2 burner stove and microwave.... More 

Helpful?
Thank Albatross18
Richmond Hill, Georgia
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 5, 2016 via mobile

This hotel is comfortable. The sheets are clean, the beds are comfortable. It has free laundry facilities, this is great. And the kids love the pool it was never crowded. The staff fairly pleasant and friendly. My only complaint really is our room smells heavy of a mens cologne, i think the person before us must have broken a bottle... More 

Helpful?
Thank juju2773
Virginia Beach, Virginia
Level Contributor
135 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed June 15, 2016

We had previously stayed at spring hill suites and decided to try this one as the staff was very rude at the other one. The staff was great the rooms were good size and very clean. Check in and out was a breeze

Helpful?
1 Thank Maznblue
Philadelphia, Pennsylvania
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 30, 2016

Stayed for awhile and it took weeks to get needed repairs done. Maintenance always has backlog. Very nice staff. Staff is way, way overworked and management treats staff like dirt, and I witnessed that firsthand during my stay. Staff must work there because not enough jobs in Sumter. I wouldn't stay in this hotel again. Management should be aware that... More 

Helpful?
Thank mike887755
IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites Sumter, responded to this review

Dear mike887755: Thank you for your candid review. We apologize that your recent stay did not meet expectations, and we understand why. We appreciate your comments and will share these with our management team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we... More 

Edwards, California
Level Contributor
3 reviews
5 of 5 stars Reviewed April 27, 2016

I've never stayed at a Candlewood before, and was not used to the weekly housekeeping practice. I must say, I think I prefer it. I think this is a newer property because everything was so clean and looked like new. I enjoyed the convenience store that they have beside the desk, and took advantage of the grill in the back.... More 

Helpful?
Thank Marvin K
IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites Sumter, responded to this review

Dear Marvin K: Thank you for your great review! We are so glad you enjoyed your stay with us. We strive to have our guests consider us home, and it is rewarding when we see it happen. We look forward to seeing you again in the future. Sincerely, Amanda Guest Services More 

Level Contributor
4 reviews
5 of 5 stars Reviewed April 26, 2016

I stayed here about a week, and I really was impressed. I was reviewing the images and reviews on here, and I must say some of the pictures are a little dated. The room looks so fresh and smells great, and they must have replaced their chairs because they look great! I even gave the front desk my number because... More 

Helpful?
Thank rstr829
IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites Sumter, responded to this review

Dear rstr829: Thank you for your five star review! We are please that you love our new furniture - we are excited about it too! Our manager will be in touch with you in regards to obtaining one. We look forward to seeing you again in the future. Sincerely, Amanda Guest Services More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2016

We checked in a little wary considering some reviews, but we were pleasantly surprised! The front desk agent informed us that the furniture had been replaced when we mentioned it to her. Good on them! This place was the best hotel I've been at in a while! I really enjoy the kitchens and the weekly housekeeping - I hate having... More 

Helpful?
Thank Samthemann88
IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites Sumter, responded to this review

Dear Samthemann88: Thank you for your review. We take pride in keeping good care of our property, and it is really rewarding when it is appreciated. As our front desk stated, we have replaced our recliners and our desk chairs, and we will continue to improve ourselves for your future stays. We look forward to welcoming you back in the... More 

Sumter, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2016

So impressed with this hotel. Whether you need to travel to Sumter for a long stay (business, military) or for a short stay, this is a great hotel. The staff is great and the owner Raj genuinely cares about the guests. All rooms are spacious, clean and smell very nice. All rooms also just got brand new desk chairs and... More 

Helpful?
1 Thank Monica R
IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites Sumter, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Vandenberg CA
2 reviews
4 of 5 stars Reviewed April 21, 2016 via mobile

I was here for a work trip and knew ahead of time that this hotel is an extended stay establishment. This means you do more for yourself and the cleaning team has a schedule for your room. I worked with the staff to setup my cleaning as my stay was non standard hours. They were more than accommodating. The beds... More 

Helpful?
Thank ShoGinn
IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites Sumter, responded to this review

Thank you for your four star review ShoGinn! We are glad you enjoyed your stay with us. Next time you stay with us, check out our Lending Locker if you would like to use more than what the room offers. We have convection ovens, blenders, George Foreman grills, and even board games! We look forward to seeing you again in... More 

Rochester, Wisconsin
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 18, 2016

This place was ok, but very overpriced for what was provided. First of all, the furniture was VERY worn. I'm talking threadbare worn. The TV was odd, in that it always started up with the wrong input enabled, but could only be changed to the proper input by reaching behind the TV. Calling these a suite is quite the stretch.... More 

Helpful?
Thank Dave_SE8802HV
IHGHotelsSumterSC, Guest Relations Manager at Candlewood Suites Sumter, responded to this review

Thank you Dave_SE8802HV for your review. We value all input as it allows us to improve ourselves for your future stay. We consider our room suites since we provide a fully equipped kitchenette, as no one else does in Sumter for our quality. We have also replaced our recliners and desk chairs with brand new ones within this past week.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sumter's Newest Extended Stay Hotel: Candlewood Suites Sumter, SC.Welcome to the BRAND NEW 100% Smoke Free Candlewood Suites Hotel in Sumter, SC and near SHAW AIR FORCE BASE and US AFCENT headquarters. Candlewood Suites Sumter is located off Hwy 378 and adjacent to Logan's Roadhouse, Chili's, Applebees, and IHOP. Also, our hotel is only a quarter mile from a Walmart Super-center.Consider us home! All suites include: full size refrigerator, stove-top, microwave, dishwasher, cooking utensils, toaster, and coffeemaker. Cook a meal in our fully equipped kitchens, grab a snack from the fully stocked Candlewood Cupboard, our onsite convenience store, or cook-out at our outdoor gazebo grill. We also offer free guest laundry facilities at our hotel just for your convenience.Work in the privacy of your living room! Each suite includes an executive desk with ergonomic chair. We also provide free hardwired and wireless high speed internet access. Enjoy our beautiful indoor heated pool and spa and work out in our Candlewood Gym state of the art fitness center. Relax and unwind after a hard day's work in our plush recliners while watching premium cable on our 32" LCD TV s with DVD player or grab a movie from our free movie library.We look forward to seeing you. ... more   less 

Additional Information about Candlewood Suites Sumter

Address: 2541 Broad St, Sumter, SC 29150-1849
Location: United States > South Carolina > Sumter
Price Range: $130 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Sumter 2.5*
Number of rooms: 71
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