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Country Inn & Suites By Carlson, Sumter

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155 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Level Contributor
6 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at Country Inn and Suites before, including this one, and never had a bad experience. As a matter of facts, we preferred them because of their smoke free, pet free policy, having 2 daughters with allergies. Unfortunately, this time our experience was very disappointing. The first of 5 nights, we find signs up everywhere for ongoing remodeling,... More 

Helpful?
Thank Nilca M. W
hr1487
Level Contributor
135 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a quick visit (only about 6 hours). The bed was comfortable and the room was clean as was the hotel. There's an indoor pool that I couldn't take advantage of. If you're looking for a quick bite or a drink the Applebees is within walking distance (as are several other options). Front desk checkin staff was polite and... More 

Helpful?
Thank hr1487
Fort Mill, South Carolina
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We were staying in Sumter for one night and when looking for a room I found that either prices were outrageous for the night we needed, booked or just horrible reviews. The Country Inn and Suites was located less than a mile from where I needed to go and was pretty in the middle as far as prices and reviews... More 

Helpful?
Thank BrittanyP38
Fort Worth, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 11, 2016 via mobile

Although they were under construction, that should be no excuse for dirty rooms!! Carpet was filthy with gum, cigarette burns and black stains. The walls had black marks and a few what looked to be like blood stains. The pull out sofa had dirty sheets still on the bed. Called to get fresh sheets, no one showed for 15 minutes,... More 

Helpful?
1 Thank chava_lite

Travelers are raving about these Sumter hotels

Evanston
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 6, 2016

No one responded by acknowledging that I am a valued guest and not just a customer by having the large dead bugs removed from the bathroom and under the chair near the bed in a timely manner.I slept in the room with the bugs being patient. And by showing your appreciation for the repeat business I have given you over... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
2 Thank Clifford W
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Sumter, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service from housekeeping. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 1, 2016 via mobile

I stayed at the Country inn in Sumter,SC from July 1-5th. The customer service was horrible this hotel does not value service. I was placed in a handicap room with only a shower and I have an infant. I was almost promised to be swapped out by the end of the night and every time I called up to the... More 

Helpful?
1 Thank Atb92
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Sumter

Address: 2491 Broad St, Sumter, SC 29150-1820
Location: United States > South Carolina > Sumter
Price Range: $87 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Sumter 2.5*
Number of rooms: 65
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