Hilton Garden Inn Summerville
406 Sigma Drive, Summerville, SC 29486
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Avg. $174 /night, 9/14 - 9/15
$240
per night
$192
per night
$143
per night
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About
4.5
#1 of 18 hotels in SummervilleLocation
4.8
Cleanliness
4.7
Service
4.5
Value
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Daily Mandatory Charge includes: Destination Marketing Fee Find us off I-26, within a mile of local dining and major retailers. Whirlin' Waters Adventure Waterpark is 15 minutes away, and we're 30 minutes from Charleston and Lake Moultrie. Relaxation's easy with our resort-style pool and several walking trails nearby. Cooked-to-order breakfast awaits, and our two-story conference center has meetings covered. WiFi's on us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Hiking
Aerobics offsite
Kids stay free
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Bowling offsite
Water park offsite
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Microwave
Cable / satellite TV
Walk-in shower
Safe
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Romantic
Languages Spoken
English, Spanish
Location
406 Sigma Drive, Summerville, SC 29486
Getting there
Charleston Intl Airport
11.9 mi•
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Columbia Metropolitan Airport
83.5 mi•
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Rental Cars
47 Restaurants
within 0.75 miles
267Reviews0Q+A28Room tips
Reviews
Traveler rating
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Detailed Reviews
Hotel's Favorite
We had such a great stay at the Hilton Garden Inn of Summerville SC. The room was spacious, clean and comfortable. The front desk staff was welcoming and accommodating. The employee who really stood out was Patricia in the breakfast cafe. She could not do enough for us.
We will definitely stay here when visiting Summerville in the future!
We will definitely stay here when visiting Summerville in the future!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded May 9, 2023
Thank you for your kind words regarding your stay. We are very fortunate to have Ms. Pat. We will be sure to thank her for a job well done. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband & I were traveling from Florida to New York before heading home to Massachusetts & were unable to find a hotel with any availability close to 95 from Georgia to South Carolina. We found this Hilton Garden Inn BUT it was an hour out of the way so we hesitated to book it. I'm very picky & will only stay at a Hilton brand hotel so we decided to go. I was so very impressed with this hotel right from the start, the young woman who was checking us in was pleasant & upbeat (despite the late hour) & all i had to do was hit a button on my phone to check out. The room was clean & roomy, the beds so amazingly comfortable & the most surprising & wonderful part (to me) was the soundproofing .... we didn't hear other guests or traffic or doors slamming (which everyone seems to do) & slept longer than we should have. I always try to get the top floor so we don't hear the guests above us but all they had was a room on the 2nd floor so i was pretty disappointed BUT soon realized that there was no need!!! I have to say that this is the very best hotel that i have ever stayed at & I am very disappointed that it isn't somewhere we'd be going again because i would not hesitate to stay here again!!
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Date of stay: March 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded Mar 26, 2021
We are delighted that we were able to exceed your expectations. We wish you well on your remaining travels back home. Should your travels bring you back through the Charleston area we hope you will choose us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is brand new , and very comfortable, with in person breakfast including cooked to order eggs! so good to have this essential feature back. Thank you Patricia for service. But not 5th star as no hot tub/jacuzzi, which travellers need after journey. and the trolley cart service needs attention, none available at checkin, had to be found and brought to lobby. But like new HGIinn room layout, had experienced night before in Savavnnah renovated rooms. .
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Date of stay: February 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded Feb 22, 2021
Thank you for taking the time let us know how we can approve our services, sorry we were not able to provide the hot tub/jacuzzi amenity that you have become accustomed to. We hope that this will not deter your future visits as we would love to have you back. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed at the Hilton Garden Inn in Summerville, SC on Sigma Dr. last week and it was horrible. If cleanliness is a priority for you then don’t stay here. They don’t clean rooms “due to COVID” however my husband and I stayed at two other hotels in recent weeks including the Cambria Hotel (directly across the street from this one) and they both cleaned rooms. I suggest staying there instead. A housekeeper is never in the room with guests so it’s still possible to practice social distancing. They are just being LAZY and doing the bare minimum. How do you expect a room to not have trash taken out, clean bedding, clean bathroom and a freshly vacuumed floor during a 3 night stay? This made my stay unbearable! I’m so relieved to be back in my clean home. I was utterly disgusted while staying there.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Russo, Sales at Hilton Garden Inn Summerville
Responded Jul 8, 2020
We are very sorry that our safety measures put in place caused you and your family to have a disappointing stay. We are currently not offering stay over cleaning, but are happy to replace any linens or hotel amenities, including daily trash service. We are hopeful in the near future to have our full stay over cleaning services offered once again, and that you give us the another opportunity to have an enjoyable stay. We would like to do whatever we can to bring back your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i stayed at this hotel for 7 nights (was going to stay 9) in early November. upon checking in i asked for my room to be cleaned 2 times during my stay (as i was staying so long). i try to be nice and not have them clean it everyday. the young girl said they were not cleaning rooms during stays because of covid. i said i understand everyday cleaning but i am here for 7 nights i will need trash taken out, bed sheet changed, and new towels during my stay. she said she would put it down. on Saturday as i was leaving for work i asked the front desk to make sure they were going to clean the room while i was gone. she said there was nothing on there about cleaning it and that house cleaning did not clean over the weekend. i told them that i had asked when i checked in to have it cleaned and was told she would put it down to be done. i had been in the room for 2 day's at this point and told them i needed it cleaned. when i got back to the room at 6 pm nothing had been done so i went to the desk and talked to a guy who said he would put it down to be done on Sunday when i was going to be gone for 3-4 hours. when i got back on Sunday afternoon i found nothing had been done at this time either. when i went down to the desk i was told they could not find anything about cleaning it but then someone came up and found the notes when they called for the house cleaner to come up there she said oh did they not clean it. no i am just down here for my health come on really i would come down to tell you they didn't clean it when they did. they got someone to come up and bring me new towels and washcloths. they told me to gather all the trash and put it outside the door and they would pick it up. then the house cleaner brought me new sheets and bedding. this is when i got mad. i am paying you for a room and services and you want me to change my own bedding. what made no since was if i checked out each night and check back in the next day they would have cleaned it everyday i asked for 2 days of cleaning. the next time they was supposed to clean it was on Tuesday while i was at work. needless to say i t was not done either. Wednesday when i left i asked one more time to have the room cleaned bedding changed and new towels put in. when i got that night it was not done again and i left the next day even though i was going to be there to Saturday. this is how they treat their top tier diamond members i hate to see how they treat regular customers. i have stayed out of town over 170 nights this year even with covid and this is the first time i have not been able to get service done when i asked. most hotels will not let your room go more then 3 days without cleaning even with covid. others ask if you want it clean or not because of covid. if i am in a room 3 days or less i normally do not have them clean.
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Date of stay: November 2020Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded Dec 23, 2020
Thank you for taking the time to provide this heart felt feed back in regards to your stay experience. Please accept my apologies for not meeting your expectations in regards to servicing your room. Please be assured that we will make the necessary adjustments to our cleaning schedule to prevent future occurrences for length of stay guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are Hilton lifetime diamond members and we’re amazed to find out that you no longer get the free breakfast in the morning but a $10 credit. We arrived on Friday and left on a Monday and we’re not able to have our room cleaned one time. They only offer cleaning the room on Monday Wednesday and Thursday. Enough already… Hotels continue to use the Covid excuse for not delivering for the customer. The prices continue to go up with substantially less service… Very disappointing! The food was great in the restaurant but there appears to be a service problem that management is not capable of addressing. The service on Saturday morning was not good but on Sunday there were two older ladies working and they were awesome! The heating and air conditioning system in the room makes so much noise that I had to use ear plugs to be able to sleep. I’ve never experienced this in any other hotel. I noticed this one is using a different type of heating and cooling unit than others that I have stayed in.
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Date of stay: February 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded Mar 2, 2022
Thank you for taking the time to share your comments regarding your stay, please accept our apologies for failing to meet your expectations. Hilton properties have taking a different direction in regards to breakfast for diamond and gold members, we hope that this new direction will not deter you from utilizing Hilton properties in the future. We are sorry that the HVAC unit was subpar and noisy. If you can let us know what room you stayed in we will promptly address the issue regarding the HVAC unit. Again please accept our apologies for failing to meet your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in for a two-day stay and returned to our room after a busy day to find that it had not been serviced. When we brought this to the attention of the manager, we were told that one must stay for three nights to qualify for service. If you wanted service sooner, you must request it 24 hours in advance. I suggested that they tell guests that when they checked in. The manager said that they would give complete service to our room that day. When we returned the room later that day, the room had not been touched. After a call to the front desk during which the rules regarding service were reiterated, housekeepers came with coffee for the morning, clean towels and emptied trash. This is a lovely property, our room was nice and the restaurant was very good but housekeeping policies were terrible.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded Oct 14, 2021
Thank you for taking the time to comment on your recent stay, please accept my apologies for failing to meet your expectations in regards to our scheduled cleaning times and days for housekeeping. Please be assured that our goal is to get back to daily full service as soon as we can. We hope that this will not deter you from future visits to our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived for a two night stay on 31 January. We received exceptional service from the time we walked through the front door until the moment we left, after extending our stay for an additional night. Not only was the front desk staff warm and welcoming, every member of the hotel crew was friendly with sunny smiles and enthusiastic greetings. In particular, Mario and Patricia from the restaurant staff made us feel very welcome and provided five star service. The kitchen staff was always ready with a hearty “Good Morning” every day. Lee provided an excellent meal every time. Unlike most hotels, real plates and silverware was provided for every meal. I would highly recommend this beautifully appointed hotel to all.
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Date of stay: February 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded Feb 13, 2021
Our sincere thanks for taking the time to comment on your recent stay, We were happy to hear that our team made your stay enjoyable. We will be sure to Thank Mario, Lee, and Ms. Patricia for providing a lasting impression during your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hard to give more then 3 stars for this 3 Star hotel. No maid service. Must change your own sheets, clean your own room. Services advertised are not available, everything blamed on COVID, other Hilton brands apparently are not affected but this particular property is. I would avoid this location until they can become fully staffed and are prepared to open as a hotel. If you decide to stay, expect to pay full price, and typical services like room service, maid service, or even entertainment they advertise, will not be provided.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded Nov 16, 2021
Thank you for taking the time to provide this valuable feed back. Please accept our apologies for failing to meet your expectations. We wish your stay could have been better. We hope that you will continue to utilize other Hilton Brands during your travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we arrived in our room, there was still garbage in the trash cans, old food/pizza that smelled was left in the microwave, table and countertop had crumbs. I asked if they could send someone to at least empty the trashcans and was told there was no housekeeper available because it was the weekend. I was there for 3 nights and no one ever came to empty the trash. There were no sheets/blankets or pillows for the sofa bed. I had to go to front desk to ask for it because no one answered the phone. When I got downstairs they did not have any sheets clean so I was given 8 pillowcases. Also, the room only had towels for 2 people. I asked for additional towels and was told they didn't have any clean. The next day I asked for additional towels and was told I needed to bring the dirty ones for an exchange!!!!! After asking for a manager, the front desk finally gave me additional towels however, I was only given hand towels because once again the supply was dirty. Also the sheets and blankets that were on the 2 queen beds were very thin and worn! I will NEVER stay here again. The only good thing about this hotel was that the lobby smelled nice NOT THE ROOMS!!!!
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keith Gaines, General Manager at Hilton Garden Inn Summerville
Responded Aug 11, 2022
Thank you for taking the time to provide this much needed feed back in regards to your stay, please accept my apologies for failing to meet your most basic expectations. Please be assured that we will address all concerns you expressed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$161 - $192 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaSummerville
NUMBER OF ROOMS
157
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHILTON GARDEN INN SUMMERVILLE - Updated 2024
Frequently Asked Questions about Hilton Garden Inn Summerville
Which popular attractions are close to Hilton Garden Inn Summerville?
Nearby attractions include Regal Azalea Square & RPX (0.6 miles), Brown Family Park (0.4 miles), and Target Store Summerville (0.5 miles).
What are some of the property amenities at Hilton Garden Inn Summerville?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Summerville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Summerville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Summerville?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Summerville?
Conveniently located restaurants include Vicious Biscuit Summerville, Newk's Eatery, and Carolina Ale House.
Are there opportunities to exercise at Hilton Garden Inn Summerville?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Summerville?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Summerville?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Summerville offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Summerville?
The staff speaks multiple languages, including English and Spanish.