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Residence Inn Spartanburg

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Residence Inn Spartanburg
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144 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Lexington, Kentucky
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The room was poor to say the least! The first night there were no towels in one of the bathrooms and the bed was poorly made. The front desk staff was very helpful. The second night the main light in the living/dinning room didn't work! The room was noisy!

Helpful?
Thank amrush
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

AmRush, Thank you for your review of the Residence Inn. I am sorry that your experience with the accommodations were not up to your expectations. Your concerns were passed along to our housekeeping manager and she will be sure to work with the room attendant on the items you mentioned. We appreciate your staying with us and hope to see... More 

Caruthersville, Missouri, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We booked through Priceline and got a great deal. Debra checked us in and was wonderful, very friendly and kind. Our room was contemporary with kitchen, living area and bath. The room was quiet and clean. We were a bit late for breakfast but the staff was kind enough to allow us to fix our plates and enjoy a great... More 

Helpful?
Thank StinaJW
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Hi StinaJW, Thank you for your review of the Residence Inn Spartanburg. We appreciate your letting the TripAdvisor know about your experience with the Residence Inn. We are pleased you had a great stay and were pleased with your accommodations. Thank you for staying with us and we hope to see you again soon. More 

2 reviews
1 of 5 stars Reviewed 4 weeks ago

As a Gold member, I have stayed a many Marriott hotels. The hotel rooms at this hotel are not in good shape. Our weekend started off by getting to a room that the front door was hard to open and close and with wet carpet from the carpet cleaning. Because they could not move us because all rooms were having... More 

Helpful?
Thank Joey P
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Thank you for sharing your feedback on the hotel. I apologize for the issues you encountered and your comments have been shared with the appropriate team members. We pride ourselves on keeping a clean hotel and carpet cleaning is part of our ongoing preventative maintenance program. Please be assured that the problems you encountered were an isolated incident and are... More 

Bryans Road, Maryland
2 reviews
4 of 5 stars Reviewed August 2, 2016 via mobile

My family of 5 and our small dog stayed here when were in town for a family reunion this past weekend. I was very pleased with our stay. I rated the hotel a 4/5 because the upstairs bathroom was not very clean around the baseboards (noticeable hair and dirt). Other than that, the room was very clean and had beautiful... More 

Helpful?
Thank mommyoki
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Hello mommyoki, Thank you for your review of the Residence Inn Spartanburg and the helpful feedback regarding your guest room. We are pleased that you thought we were an "excellent home away from home" and that our accommodations were comfortable and relaxing. We are also pleased that you had a chance to enjoy our amenities such as our outdoor pool... More 

Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 28, 2016

My reservation is shown below verbatim, but we were given a 2 story "penthouse", with steps to the 2nd bedroom, which was actually a loft. So, if you want a one level unit with 2 bedrooms then you might want to call ahead and confirm. Further, the unit itself was on the 2nd story of the building so if you... More 

Helpful?
1 Thank theWimp
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Hello theWimp, I'd like to apologize for the misunderstanding regarding what is posted on the Marriott.com website regarding Residence Inn guest rooms and what you actually were given when you stayed here. The Residence Inn Spartanburg is laid out differently than the majority of the Residence Inn hotels due to the unique set up of having 11 individual buildings rather... More 

1 review
5 of 5 stars Reviewed July 14, 2016 via mobile

After returning from a sorority conference, our bus broke down and to get out of the heat and danger this hotel allowed 30+ of our members to stay in their lobby while we waited for a replacement bus to come. This took a couple hours. The bathroom and lobby were exceptionally clean and they offered us refreshments. An employee, Perry,... More 

Helpful?
Thank R M
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Hi RM, We appreciate your feedback about your recent visit to the Residence Inn Spartanburg. We are pleased that Amy and Perry were able to come to your assistance and that you are recognizing their service to your group. We hope that next time you are able to stay with us longer. Have a great day and safe travels! More 

Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed July 14, 2016

We visits the property on 7/14/16 and were greeted by Amy at the front desk. She along with Perry made sure our group was cared for with the utmost quality. They allowed our group to use their facilities without regard in the heat of the day!!! I now know why I choose Marriott properties and will be sure to keep... More 

Helpful?
Thank ivygirl1981
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Hi Ivygirl1981, Thank you for your kind comments about the Residence Inn Spartanburg. We are pleased that Amy and Perry were able to come to your assistance when you stopped by on July 14. We hope that next time you are able to stay with us longer. Have a great day and safe travels! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2016 via mobile

My family and I travel often. This has to be the worst hotel I have been to. The General manager said he can walk in to any room when he wanted to. Even if there are people in it. I left my room for 15 min to come back to him in my room. Horrible experience!!!! Would not recommend!

Helpful?
1 Thank dayvon b
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Hello Dayvon B, Thank you for taking the time to comment on your stay at the Residence Inn Spartanburg. The Residence Inn is a 100% non smoking hotel and we are obligated to investigate smoking in our guest rooms to ensure our guests are in compliance with our policies when we have multiple reports of guests smoking substances in our... More 

Cincinnati, Ohio
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 15, 2016 via mobile

Outside this residence inn looks great with outside activities and close to the expressway. Inside our room we found dust, broken door handle, and the soap dish was broken off the wall. We told the front desk but she didn't seem surprised. We got a good night's sleep but will look for a better maintain inside properly next time through.

Helpful?
1 Thank Rbeckman
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Hello RBeckman, I appreciate your feedback regarding the guest room you stayed in during your recent visit with us. I apologize for the maintenance and cleanliness issues you found in the room. I will be addressing your findings with our housekeeping and maintenance staff to ensure that this was an isolated incident and does not occur again. I hope next... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2016

Anytime my husband and I are in Spartanburg, SC to visit family and handle business this is our preferred place to stay. However, upon our arrival for this particular visit we were pleasantly surprised by the wonderful suite renovations!! This location has always been clean and inviting but these upgrades really made us smile because it was more than just... More 

Helpful?
Thank Chanta'l J
RISpartanburgGM, General Manager at Residence Inn Spartanburg, responded to this review

Hi Chanta'l, Thank you so much for your great review of the Residence Inn Spartanburg. I am happy you liked what we did during our renovation and I am glad you appreciated how it transformed the room for you compared to your last stay with us. One of our most valuable assets are our staff and it is great that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Residence Inn by Marriott, Spartanburg, SC. The hotel is a charming, suburban, extended stay hotel and the perfect place to call home whether relocating, attending a corporate event or visiting on leisure. Spacious suites feature luxurious linens, full size kitchens and large work desks where you can stay productive with free WiFi. Start your day with our free hot daily breakfast buffet and unwind in the evening at our weekday social hour. After a long day, curl up in front of a fireplace or enjoy the BBQ grill and picnic area. Pets are also welcome. Whether traveling for business or leisure, the Residence Inn Spartanburg hotel ensures a memorable stay with comfortable accommodations and southern hospitality. ... more   less 

Additional Information about Residence Inn Spartanburg

Address: 9011 Fairforest Rd, Spartanburg, SC 29301-1135
Location: United States > South Carolina > Spartanburg
Price Range: $130 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Spartanburg 3*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Hotwire, Hotels.com, Odigeo, Travelocity and Marriott so you can book your Residence Inn Spartanburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Spartanburg Residence Inn
Hotel Style:
#5 Family Hotel in Spartanburg
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