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Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

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394 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
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Showing 388: English reviews
Tennessee
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 1, 2016

My husband and I spent one night here on Memorial Day...thank goodness, seems all the tourists and travelers had gone home. I always try to stay at Hampton Inns because I am happy with their service and their accommodations. Upon our arrival, we were warmly greeted by the desk person. He was very helpful in making calls to try and... More 

Helpful?
Thank nooneTennessee
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

nooneTennessee, Thank you for your recent stay with us. I am so pleased to see all the great things you had to say about our hotel. We truly try our best to make everyone welcome and do what we can to make their stay more enjoyable. Thank you again for your stay and great feedback. We love what we do... More 

Pawleys Island, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 1, 2016

This hotel has a good location near a shopping mall and Costco. It is old and in dire need of updating. Furniture is 70's era and not very clean. Bed linens are old and tattered, especially the duvet covers. Carpet needs to replaced and is dirty and stained.

Review collected in partnership with Hampton

Helpful?
Thank Gene Z
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Gene Z, I am sorry you didn't like our hotel. It is our goal that all our guest our 100% satisfied. I did email you separately about our concerns and comments. More 

Tampa, Florida
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 30, 2016

We've stayed here several times for our visits to Spartanburg. It's a clean, & nice budget hotel. The continental breakfast is standard, but a pleasant perk to the room price. During one of our stays, the hotel elevator was broken for several nights. It didn't bother us too much since we were on the second floor, but we did wonder... More 

Helpful?
Thank LovelyLadyLlama
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

LovelyLadyLlama, Thank you for your recent stay. I noticed you mentioned something about the elevator being broken for several days. I think there maybe some confusion on which Hampton you did the review for. Our elevator has not been broken here recently. If you are in the area again we would be glad to have you though. We love what... More 

Orlando, Florida
Level Contributor
56 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 24, 2016

Overall: Great location (excellent to have so many shops next door, especially Costco), very quiet and will stay here on next trip to Spartanburg Pros: Quiet, clean, good sized room, great location to shops and a Costco (cheap dinner!) Cons: Staff wasn't up to par from other Hamptons, small "fitness" center

Helpful?
Thank GoGetemTiger
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

GoGetem Tiger, Thank you for your recent stay and review of our hotel. I am pleased that over all your stay was a good one. I am saddened to hear that my staff wasn't up to par with other Hamptons. Do you mind letting me know what happened. You can email me at barrett.alexander@Hilton.com. I would like to make any... More 

Raleigh, North Carolina
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

We stayed two nights at the Hampton Inn in Spartanburg for a college graduation. This was our third stay at this hotel. The hotel itself is nice, and is at the upper end for a Hampton Inn. The rooms were very spacious. However, the staff was less than helpful. I am a Hilton Honors silver member with lots of points... More 

Helpful?
Thank Bill P
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Dear Bill P, Thank you for your recent stay with us here at Hampton Inn Suites Spartanburg Westgate. I am sorry there were some things the desk was unable to accommodate during your stay. We strive 100% to meet our guests needs but there are times that we aren't able to. If you were trying to change a room type... More 

Cincinnati, Ohio
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

The hotel was not far off I-26 next ton the Westgate Mall. Close to many restaurants. Hotel was clean, lobby was nice. Had coffee, ice tea, minted water and cookies at check-in. Staff was friendly and helpful with recommendations for dinner. The only problem was with our key cards for the room. They didn't work and when we went back... More 

Helpful?
Thank Debby456
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Dear Debby456, Thank you for taking time to give us your feedback. I am sorry there was an issue with your key. If the desk did know you are correct that you should have been told, please accept my apology. I am pleased to see that everything else was as it should have been. I do hope you will stay... More 

Salt Lake City, Utah
Level Contributor
96 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 21, 2016

This a quick business trip. Checked in on Sunday around 5:00PM, the front desk clerk was on the phone when I came in and told me she would be with me in minute. I had done the online check and usually the front desk has the keys ready to go. Waited for a few minutes for her to finish her... More 

Helpful?
Thank Wes S
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Dear Wes S, Thank you for your recent stay and review of our hotel. We love to hear feedback that we can use to better serve our guests. I am sorry that you encountered several issue while staying with us. I will check in on the items you mentioned. I would like to mention that we are 100% non smoking... More 

Pemberville
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed May 18, 2016

We were at the Inn for three nights and the place was very nice. I requested a first floor room and this was granted when we arrived on Wednesday evening. The check in was nice and it is always nice when you are greeted and told if you need anything to let the front desk know. David was very nice... More 

Helpful?
Thank Barbara T
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Barbara T, Thank you for your recent stay. I really appreciate your time and sending in a great review for the hotel. I am so pleased to see your stay was a good one. I will be sure to make mention of David and how he attended to your needs. I hope you will be able to stay with us... More 

Morehead City, NC
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 18, 2016

Spent the night in Spartanburg for a business meeting. I booked a room at the Hampton Inn at the Westgate Mall. This hotel was a good choice. Easy access from interstate 26, great customer service, clean rooms and a very friendly staff. This hotel is right across the street from a very good restaurant and adjacent to the Westgate Mall.... More 

Helpful?
Thank coastal4me
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Thank you so much for your recent stay and for reviewing our hotel. We love to hear feedback from our guest. So pleased that your stay was a good one. We hope that you will be back with us again soon. We love what we do and we love having you here! More 

Eaton County, Michigan
1 review
2 of 5 stars Reviewed May 17, 2016

When we booked we told them (3 times) that we were bringing a small dog. However, when we arrived the desk person told us they have a no-dog policy. We were told that or mistake was that we booked through the Internet and that third party bookings are not aware of individual policy' They deferred to a manager who said... More 

Helpful?
Thank dougwdog
Barrett A, General Manager at Hampton Inn & Suites Spartanburg-I-26-Westgate Mall, responded to this review

Dougwdog, I am so sorry there was confusion when you booked your reservation. We indeed do not allow pets. I know some websites state we do allow pets but those sites aren't ours and we unfortunately don't have control over those sites. We have actually contacted several sites to correct the issue. I am sorry that this caused an inconvenience... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hampton Inn & Suites Spartanburg I-26 Westgate Mall hotel is located just off I-26 in Spartanburg, SC next to the Summit Pointe Conference & Events Center. Guests enjoy our free amenities from free wi-fi, hot breakfast, to our airport shuttle. Enjoy Tyger River Park offering 12 tournament baseball and softball fields. ... more   less 

Additional Information about Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

Address: 801 Spartan Blvd, Spartanburg, SC 29301-1372
Location: United States > South Carolina > Spartanburg
Price Range: $125 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Spartanburg-I-26-Westgate Mall 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hampton Inn & Suites Spartanburg-i-26-Westgate Mall Hotel Spartanburg
Hampton Inn And Suites Spartanburg-i-26-Westgate Mall
Hampton Inn Spartanburg
Spartanburg Hampton Inn
Hotel Style:
#1 Romantic Hotel in Spartanburg
#1 Green Hotel in Spartanburg
#3 Business Hotel in Spartanburg
#3 Family Hotel in Spartanburg
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