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Comfort Suites At WestGate Mall

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233 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Plymouth, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here last night, pleasantly surprised. We normally stay at Hilton Gardens. The bed was very comfy , had a good night sleep. I guess if I would have to say any negative. The room next door woke us with tv going early. The walls maybe a little thin.

Helpful?
Thank Gharrin
Waterville, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had to stay in Spartanburg for some family emergency business for three nights. Our hotel manager, Austin Comeau, was wonderful-gave us some flexibility is reserving and holding rooms while there remained some uncertainty about her plans. Was pleasant and helpful in every way with requests and extra time in the pool. Breakfast support person, Sophie Moreau was wonderful, supportive... More 

Helpful?
1 Thank rogerph2016
Belle Vernon, Pennsylvania
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for three nights. Room was very Clean. Pool area great,only drawback, was no shade to be found anywhere. Free breakfast was good. Loved the chocolate chip cookies and the two beers provided to each guest. Margarita at the front desk was so friendly and helpful. Made us feel very comfortable. Other staff very friendly and helpful. Would definitely... More 

Helpful?
Thank margaret n
gm_sc333, General Manager at Comfort Suites At WestGate Mall, responded to this review

Hi, Thank you for taking the time to leave a review regarding your stay. Your positive comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make sure to pass on the compliment to Margarita for being friendly and helpful. We hope to see you on your... More 

Latta, South Carolina, United States
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed here one night on our way to the mountains. We did not have a reservation. We had no problem getting a room. The parking lot was full so we were worried at first. The lady working the desk at 1030 pm wasn't friendly at all. She was on her cell phone and wasn't very helpful.... More 

Helpful?
Thank Christa L
gm_sc333, Manager at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you for choosing Comfort Suites for your stay. Thank you for the time to leave us a review and we'll take both positive and negative to our staff to make sure we keep improving on everything and moving in the right directions! Safe travels! More 

conwaynative
Level Contributor
7 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Our family nickname for Austin is "Awesome Austin". We had been driving all day from Nashville, Tennessee and stopped in Spartanburg to spend the night so we could finish our trip home to Myrtle Beach the next day. Austin greeted us with a smile and displayed a great attitude as we checked in and answered all of our questions. The... More 

Helpful?
Thank conwaynative
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you so much for choosing our hotel! We're so happy to hear of your great experience and we'll make sure to let "Awesome Austin" know what a difference she made for your visit! Welcome back anytime! Regards, Derrick More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The front desk staff were remarkably helpful and friendly. The rooms were updated, very clean, and quiet. It is located in a desirable area with food choices and a mall down the road 100 yards. I would recommend this Comfort Suites to anyone!

Helpful?
Thank Christine L
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Dear Christine, Thank you so much for taking the time to leave us feedback and we're even more thrilled to hear of your great experience! We strive to offer the best! Please visit again anytime! Best, Derrick More 

Kettering, Ohio, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 10, 2016

Checking in took too long only because there was one person at the desk while there were several people in line. The room was was very clean except a dark mark on the entry wall. The pillows were EXCELLENT. Very comfortable. There should be better light in the shower, though. The breakfast needs some attention. The sausage gravy was very... More 

Helpful?
Thank ArcMom
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings! Thank you for taking the time to leave us a review! We're happy to hear of all the positives and we'll work hard to improve where needed! We hope you enjoyed the rest of your trip and please stop again anytime! Regards, Derrick More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 25, 2016 via mobile

I stayed here on my way to Myrtle Beach when I paid for the room I thought the price was a little high but I have to say that it was a very nice room very clean and the staff was very friendly and helpful. The breakfast that was prepared for us was the best hot continental breakfast that I... More 

Helpful?
Thank TommyH85
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you for your review TommyH85! We are very happy to hear of your positive experience as that's what we strive to achiever each and every day! We'll make sure to pass along the compliments to our team to keep up the good work. We hope you enjoy(ed) your trip to the beach! More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed June 19, 2016 via mobile

I had no huge expectations for this trip...and I wasn't disappointed. We chose this site by default-needed the location and everywhere else was booked. The room was clean and the king sized bed was comfortable. The sleeper sofa that my kids slept on, however, had seen better days! We had the unfortunate room placement on the first floor by the... More 

Helpful?
Thank Marie T
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Dear Marie, Thank you for staying with Comfort Suites! While we are very glad to hear that you enjoyed the room, we do apologize for the noise you experienced. We'll share this with our maintenance department to check on the closing of that door to help improve other's visits. Thank you for taking the time to post a review! More 

Los Angeles, California
Level Contributor
149 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 10, 2016

Sorry, our hotel experience here was "boring" in the sense that there was nothing to complain about, everything was fine. Evening front desk lady was helpful. Room and bed were comfortable and clean. The hotel is maintained which is not an easy task. Free parking, free WiFi that worked very well. We have not eaten breakfast. I surveyed the fitness... More 

Helpful?
Thank marathon308
gm_sc333, Manager at Comfort Suites At WestGate Mall, responded to this review

Hello marathan308, Thank you for taking the time to complete a review for our hotel. It means a lot to our Comfort Suites family how helpful our front desk representatives are, the comfort of our beds and recognizing the hard work we put into maintaining our facility. I am very happy you enjoyed your stay. We hope to see you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Suites At WestGate Mall

Address: 458 W Blackstock Rd, Spartanburg, SC 29301-1361
Location: United States > South Carolina > Spartanburg
Price Range: $107 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites At WestGate Mall 2.5*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#2 Family Hotel in Spartanburg
#4 Romantic Hotel in Spartanburg
#5 Business Hotel in Spartanburg
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