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Comfort Suites At WestGate Mall

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236 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Walland, Tennessee
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

If you need a quiet room with a comfy bed, then this is the place for you. This was probably the quietest room I have ever slept in. Front desk staff was helpful and friendly. Breakfast room was clean with your average breakfast choices. I would definitely stay here again.

Helpful?
Thank Teresa B
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you so much for taking the time to review our hotel! We're so happy to have met and exceeded your needs! We welcome you back anytime! Best regards! More 

North Myrtle Beach, South Carolina
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

When making reservations we specifically asked if the hotel had a certain television channel because we wanted to watch the football game. We were told yes they had it, however, when we arrived, we discovered that the channel was not available. The breakfast was not the best....there was no bread for toast, the sweet rolls were prepackaged, and the bagels... More 

Helpful?
Thank beachgirl829
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you for your recent stay with us. We are so sorry the channel you requested was not working during your stay, we'll definitely check into that and see what went wrong. We hope you will give us another chance to show you our exceptional service! More 

louisiana
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a great stay. In town for a family wedding. Hotel staff was terrific,and it was clean, comfortable and easy access to restaurants and shopping. Would recommend this place to anyone staying in Spartanburg.

Helpful?
Thank bcajun
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Hello and thank you for your review of our hotel! We're glad you enjoyed your stay here during the wedding! We wish you the best and safe travels! More 

Plymouth, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

We stayed here last night, pleasantly surprised. We normally stay at Hilton Gardens. The bed was very comfy , had a good night sleep. I guess if I would have to say any negative. The room next door woke us with tv going early. The walls maybe a little thin.

Helpful?
Thank Gharrin
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Hello there and thanks so much for your review! We're so happy to hear you enjoyed your stay and hope you will return! Please always keep us and Comfort Suites in mind while booking your trips! Best regards and safe travels to you! More 

Waterville, Maine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 15, 2016

We had to stay in Spartanburg for some family emergency business for three nights. Our hotel manager, Austin Comeau, was wonderful-gave us some flexibility is reserving and holding rooms while there remained some uncertainty about her plans. Was pleasant and helpful in every way with requests and extra time in the pool. Breakfast support person, Sophie Moreau was wonderful, supportive... More 

Helpful?
1 Thank rogerph2016
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thanks so much for your review! We're happy to hear we exceeded your expectations and would be happy to meet them again should you return to the area! Thanks so much for taking the time to leave us a review, we'll make sure to share it with everyone! Best regards! More 

Belle Vernon, Pennsylvania
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 4, 2016 via mobile

Stayed here for three nights. Room was very Clean. Pool area great,only drawback, was no shade to be found anywhere. Free breakfast was good. Loved the chocolate chip cookies and the two beers provided to each guest. Margarita at the front desk was so friendly and helpful. Made us feel very comfortable. Other staff very friendly and helpful. Would definitely... More 

Helpful?
Thank margaret n
gm_sc333, General Manager at Comfort Suites At WestGate Mall, responded to this review

Hi, Thank you for taking the time to leave a review regarding your stay. Your positive comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make sure to pass on the compliment to Margarita for being friendly and helpful. We hope to see you on your... More 

Latta, South Carolina, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

My family and I stayed here one night on our way to the mountains. We did not have a reservation. We had no problem getting a room. The parking lot was full so we were worried at first. The lady working the desk at 1030 pm wasn't friendly at all. She was on her cell phone and wasn't very helpful.... More 

Helpful?
1 Thank Christa L
gm_sc333, Manager at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you for choosing Comfort Suites for your stay. Thank you for the time to leave us a review and we'll take both positive and negative to our staff to make sure we keep improving on everything and moving in the right directions! Safe travels! More 

conwaynative
Level Contributor
7 reviews
5 of 5 stars Reviewed July 30, 2016 via mobile

Our family nickname for Austin is "Awesome Austin". We had been driving all day from Nashville, Tennessee and stopped in Spartanburg to spend the night so we could finish our trip home to Myrtle Beach the next day. Austin greeted us with a smile and displayed a great attitude as we checked in and answered all of our questions. The... More 

Helpful?
Thank conwaynative
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you so much for choosing our hotel! We're so happy to hear of your great experience and we'll make sure to let "Awesome Austin" know what a difference she made for your visit! Welcome back anytime! Regards, Derrick More 

1 review
5 of 5 stars Reviewed July 26, 2016

The front desk staff were remarkably helpful and friendly. The rooms were updated, very clean, and quiet. It is located in a desirable area with food choices and a mall down the road 100 yards. I would recommend this Comfort Suites to anyone!

Helpful?
Thank Christine L
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Dear Christine, Thank you so much for taking the time to leave us feedback and we're even more thrilled to hear of your great experience! We strive to offer the best! Please visit again anytime! Best, Derrick More 

Kettering, Ohio, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 10, 2016

Checking in took too long only because there was one person at the desk while there were several people in line. The room was was very clean except a dark mark on the entry wall. The pillows were EXCELLENT. Very comfortable. There should be better light in the shower, though. The breakfast needs some attention. The sausage gravy was very... More 

Helpful?
1 Thank ArcMom
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings! Thank you for taking the time to leave us a review! We're happy to hear of all the positives and we'll work hard to improve where needed! We hope you enjoyed the rest of your trip and please stop again anytime! Regards, Derrick More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Suites At WestGate Mall

Address: 458 W Blackstock Rd, Spartanburg, SC 29301-1361
Location: United States > South Carolina > Spartanburg
Price Range: $107 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites At WestGate Mall 2.5*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#2 Family Hotel in Spartanburg
#4 Romantic Hotel in Spartanburg
#5 Business Hotel in Spartanburg
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