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Comfort Suites At WestGate Mall

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227 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Kettering, Ohio, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checking in took too long only because there was one person at the desk while there were several people in line. The room was was very clean except a dark mark on the entry wall. The pillows were EXCELLENT. Very comfortable. There should be better light in the shower, though. The breakfast needs some attention. The sausage gravy was very... More 

Helpful?
Thank ArcMom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here on my way to Myrtle Beach when I paid for the room I thought the price was a little high but I have to say that it was a very nice room very clean and the staff was very friendly and helpful. The breakfast that was prepared for us was the best hot continental breakfast that I... More 

Helpful?
Thank TommyH85
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you for your review TommyH85! We are very happy to hear of your positive experience as that's what we strive to achiever each and every day! We'll make sure to pass along the compliments to our team to keep up the good work. We hope you enjoy(ed) your trip to the beach! More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed June 19, 2016 via mobile

I had no huge expectations for this trip...and I wasn't disappointed. We chose this site by default-needed the location and everywhere else was booked. The room was clean and the king sized bed was comfortable. The sleeper sofa that my kids slept on, however, had seen better days! We had the unfortunate room placement on the first floor by the... More 

Helpful?
Thank Marie T
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Dear Marie, Thank you for staying with Comfort Suites! While we are very glad to hear that you enjoyed the room, we do apologize for the noise you experienced. We'll share this with our maintenance department to check on the closing of that door to help improve other's visits. Thank you for taking the time to post a review! More 

Los Angeles, California
Level Contributor
149 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 10, 2016

Sorry, our hotel experience here was "boring" in the sense that there was nothing to complain about, everything was fine. Evening front desk lady was helpful. Room and bed were comfortable and clean. The hotel is maintained which is not an easy task. Free parking, free WiFi that worked very well. We have not eaten breakfast. I surveyed the fitness... More 

Helpful?
Thank marathon308
gm_sc333, Manager at Comfort Suites At WestGate Mall, responded to this review

Hello marathan308, Thank you for taking the time to complete a review for our hotel. It means a lot to our Comfort Suites family how helpful our front desk representatives are, the comfort of our beds and recognizing the hard work we put into maintaining our facility. I am very happy you enjoyed your stay. We hope to see you... More 

Somerset, Kentucky
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 29, 2016 via mobile

On our way through the Carolinas, we became too tired to drive farther. Being Memorial Day weekend, there were no standard rooms available in the area except in very sketchy hotels. We called this hotel and rented 2 King suites. The desk clerk at the hotel worked with us to give us the best possible rate. She also gave us... More 

Helpful?
Thank Kimerris
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Dear Kimerris, Thank you so much for taking the time to leave us a review and we are all so pleased you enjoyed your stay with us! Thank you for the compliments and comments and we will make sure to pass these along to the staff to keep up the great service. If ever in town, please come visit us... More 

Columbus, Indiana
Level Contributor
234 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed May 27, 2016

My wife and I were traveling from Indiana to Charleston to see family. We stopped in Spartanburg for the night and chose to stay at this Comfort Suites. It is located just off I-26 and was fairly easy to get to. The location is good for either a stopover and even for someone staying for a while since there are... More 

Helpful?
Thank Amos C
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you for choosing Comfort Suites for your stay. Thank you for the time to leave us a review and we'll take both positive and negative to our staff to make sure we keep improving on everything and moving in the right directions! Safe travels! More 

Brooklyn, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 27, 2016

No words, awesome hotel! The best hotel I have ever stayed at. The rooms were so relaxing to be in, felt like home! My mother and myself left another hotel because the cleanliness and noise level was unbearable. We arrived at this hotel after 11pm at night so please that they had a room with to queen beds. When we... More 

Helpful?
Thank Aliaskb
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Dear Aliaskb, Thank you so much for taking the time to leave us a review - and we couldn't be more pleased to hear your comments! We strive to be the best around and we're glad we were able to provide that level of service for you! We wish you safe travels in the future and stop by anytime you... More 

Saint Charles, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2016

Left Nashville later than we should have and ended up driving through the mountains in the dark and snow! Couldn't wait to stop for the night, and what a welcoming haven we found at the Comfort Suites/Westgate Mall! Prompt check in, late at night. Gave us a discount for using a coupon in a travelers guide we picked up at... More 

Helpful?
Thank dddooper
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Dear dddooper, Thanks so much for taking the time to leave us feedback on here! We're very happy to hear that you enjoyed your visit and we'll make sure to share these comments with the staff to keep up the good work! We hope your future travels brings you to our hotel again! More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2016

Somehow in the few minutes it took for me to leave and return to my computer to check on something else, the Priceline.com window had refreshed itself, and advanced my check in date by 1 day. I took for granted that something like this wouldn't happen, and just booked the reservation upon sitting back down. Luckily, the person I sent... More 

Helpful?
Thank FFCSL600
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings and thank you so much for posting a review! We're very glad to hear that you enjoyed your visit and our staff takes great pride in providing excellent service. Please always feel free to give us a call directly for the best deal and flexibility in your reservations! We hope to see you again soon in your travels! Regards,... More 

Blountville, Tennessee, USA
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 17, 2016

The staff at this very pleasant hotel are absolutely wonderful! Professional, warm and friendly, very accommodating. The rooms are spacious, clean, quiet, and comfortable. Great location off I-26 with nearby shopping and restaurants. We use Hub City for room delivery of dinner. Nice pool and spa area. Great value for the price. This chain has a generous loyalty program. The... More 

Helpful?
Thank Theresa K
gm_sc333, Director of Sales at Comfort Suites At WestGate Mall, responded to this review

Greetings Theresa, thanks for taking the time to review our hotel! We're so happy to hear that you enjoyed your stay with us and that the delivery program worked out well for you as well! We'll share these comments with our staff to continue the great work! Safe travels to you! Regards, Derrick More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Suites At WestGate Mall

Address: 458 West Blackstock Road, Spartanburg, SC 29301
Location: United States > South Carolina > Spartanburg
Price Range: $115 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites At WestGate Mall 2.5*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#2 Family Hotel in Spartanburg
#4 Romantic Hotel in Spartanburg
#5 Business Hotel in Spartanburg
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