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Quality Inn & Suites

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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Charleston, South Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was unsure from other reviews but was very surprised to see that everything I have read bad about this hotel was false. From the time I got there they had fresh tea and water with orange peal in it!! Very classy! I got to my room it was recently renovated, new appliances and all. The Internet to my surprise... More 

Helpful?
Thank John18701
OHIO
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The place had good beds, but definitely needed cleaned better. Areas not out in open looked never cleaned. Room was not easy to get to. breakfast was very poor. Coffee was good, but no variety for breakfast food and was of poor quality

Helpful?
Thank pappap
Suzanne M, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for your response to our guest survey. We are constantly striving to provide our guest with the best stay ever and appreciate your comments. I have discussed your comments with our executive housekeeper and it is being taken care of as we speak. We are under new management here and you will begin to see lots of improvements... More 

Marietta, Ohio
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 29, 2016

we were looking for a place to stay while on our way to Fl. We pulled in hoping to get a room and was able to get one. The rooms were very nice but we had to park far away from the room so we had to carry the bags a ways to the room. We were pool side but... More 

Helpful?
Thank Teresa M
Christopher B, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, First of all, we want to thank you for taking the time to share your honest feedback regarding your recent stay at our Quality Inn & Suites Rock Hill property. We are glad to know that you enjoyed your stay at the property. We would like to inform you that hotel public areas and guest rooms were recently... More 

Pittsburgh, Pennsylvania
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 28, 2016

After reading past reviews, I wasn't sure what we would come across at this hotel, but our stay was pleasant. We were in one of the newly remodeled rooms and it was clean and very spacious. Everything was fine - the beds, the shower, the refrigerator - we only stayed for one night, but we would go back. Check in... More 

Helpful?
Thank Karen M
Christopher B, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, First of all, we want to thank you for taking the time to share your honest feedback regarding your recent stay at our Quality Inn & Suites Rock Hill property. We are glad to know that you enjoyed your stay at the property. We would like to inform you that hotel public areas and guest rooms were recently... More 

Greensboro, North Carolina
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 26, 2016

So after reading mixed reviews, I decided to give this place a try. It was reasonably priced and we were only in town for one night for a dance competition. At check in, there was no sign of our reservation. I had made the reservation through expedia and they evidently did not put it in the system??? The lady at... More 

Helpful?
Thank N h
Christopher B, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Travelers are raving about these Rock Hill hotels

Tabor City, North Carolina
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed June 25, 2016

Where to start. The holes in the wall ? The exposed pipes where the sink use to be? The carpet that doesnt seem to be vaccuumed ? The roaches? If I admit that all 4 members of the family are staying here, shouldn't each one get a towel? Does the houskeeper have to cut the AC all the way off... More 

Helpful?
Thank jandcprince
Christopher B, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, First of all, we want to thank you for taking the time to share your honest feedback regarding your recent stay at our Quality Inn & Suites Rock Hill property. Your opinion is really important to us as we strive for excellence in all that we do. We truly regret that you left with a poor impression from... More 

Charleston, South Carolina
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2016

This hotel is still under renovation in one of the buildings. The first room we went to I think was and older room. It smelled funny, the refrigerator had mold in it and the AC unit was not working. It didn't look like it was vacuumed when it was cleaned. We complained and was given another room. This room was... More 

Helpful?
Thank Joseph M
Cleveland, Ohio
1 review
5 of 5 stars Reviewed June 13, 2016

We really enjoyed our stay here. Rooms were clean, staff was friendly, breakfast was good. It was right off the freeway so the location is great. Would definitely stay here when I am in the area. Thank you for the pleasant stay and friendly service!

Helpful?
Thank paulmiguel959
John H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear paulmiguel959, We appreciate the time you took to post a review of our hotel. It is always encouraging to read that our hotel guests received excellent service and amenities. I will share your positive comments with our entire staff to inform them of a job well done. Please contact our hotel directly at (803) 329-3121 to make your next... More 

1 review
1 of 5 stars Reviewed May 28, 2016 via mobile

First the room was over priced. 91 for dirty windows, dusty rooms and poor breakfast. I've been a housekeeper for 10 years, and this is unacceptable!! I understand housekeepers only get certain amount of minutes in each room, so with that you need to drop rooms n do deep cleanings every week. Especially for how many rooms you have. Go... More 

Helpful?
Thank Jessica T
Christopher B, General Manager at Quality Inn & Suites, responded to this review

Dear Guest, First of all, we want to thank you for taking the time to share your honest feedback regarding your recent stay at our Quality Inn & Suites Rock Hill property. Your opinion is really important to us as we strive for excellence in all that we do. We truly regret that you left with a poor impression from... More 

Santurce, PR
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 22, 2016

We found this hotel when we travel from Florida to Niagara Falls. Easy access and excellent location close to I77, comfortable bed and clean room. Beautiful gardens and interior corridors. I request an accesible room and I'm very satisfied.

Helpful?
1 Thank Goga171
John H, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Goga171, Thank you very much for posting your comments. It is certainly delightful to read that your expectations were exceeded, and our location was very convenient for you. We pride ourselves on providing all of our guests with the highest standards of hospitality, and it is encouraging to learn that our diligence and attention to detail is generating positive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2625 Cherry Rd, Rock Hill, SC 29730-3999
Location: United States > South Carolina > Rock Hill
Price Range: $61 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 93
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Also Known As:
Quality Inn Rock Hill
Rock Hill Quality Inn
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