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Peppertree Ocean Club, a Festiva Resort

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Peppertree Ocean Club, a Festiva Resort
Peppertree Ocean Club, a Festiva Resort
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182 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Lexington, North Carolina
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Family has been long time owners and this had to be the WORST experience so far. I do not think we will go next year. Wifi is TERRIBLE and every year they promise it will be fixed but only gets worse. We always get a different answer as to why it is a problem. We can pick other local hotels'... More 

Helpful?
2 Thank timelord2016
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. I am sorry that you didn't enjoy your stay with us. We are under contract until March 2017 with our wifi provider. We will be changing out our service provider in March. This will correct the wifi issues that we have at our property. We just changed cable providers at the end of July. Our... More 

Waterbury, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We checked in yesterday. The two bedroom unit was neat, clean and renovated within the last few years. For those that regularly vacation through RCI beware the units are much smaller than typical. The kitchen area is more of a "common area" space from our college days. The master bedroom is a good size however, the other one is very... More 

Helpful?
2 Thank mom2four1
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. Yes, some of the kitchens have small counter spaces. Thank you for the nice feedback about our staff. We are an older property so we pride ourselves on customer service. On the ends of every floor we have the trash bins so there is always a lot of traffic by the end units. Unfortunately, Yes... More 

Kingsport, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We rented from owner and were told rooms had been updated, but we found 19" tube TV's, worn/dated furniture, and a kitchen with rusted appliances. I have noticed Mike P. often replies to reviews that rooms are being updated, but I would be curious how many have been updated and how many are being updated a year. I guess there... More 

Helpful?
1 Thank Tom W
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. I would like to answer some of the questions you have. We have 122 units on this property. I would love to be able to replace all the TV's, Couches, and Kitchen appliances at one time. We currently have done 12 units this year. We have 33 more units out of the 122 rooms that... More 

Mason, Ohio
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2016 via mobile

The location was great! Right on the beach and close to activities. The pools were great and the kids took part in the activities (scuba and shark camp) and had a lot of fun. The rooms were nice and clean, and we were lucky enough to stay in the penthouse so we had lots of room. The staff was the... More 

Helpful?
2 Thank Bill N
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are happy you and your family enjoyed your stay with us. Thank you for the kind comments on the staff. We have a lot of new employee's, so I will read this review at our next staff meeting. We look forward to serving you and your family again in the future. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2016 via mobile

The bad: rooms could use updating but I understand this is a slow process that is being handled. I've stayed at this place on and off for over 30 years in the same room and there have been times I thought the housekeeping staff rushed the cleaning job just to be able to move on to the next room. Don't... More 

Helpful?
3 Thank Terri C
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. I have shown this feedback to the Director of Housekeeping. He will discuss with his staff about making sure all units are clean everywhere and not rushing to get done. We are slowly updating couches, Tv's, Drapes, and other furniture. We do pride ourselves on customer service. We are an older resort but we do... More 

Boston, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2016

We stayed at the Peppertree Ocean Club in early June 2016. This was our second trip to this resort. Our home resort is in New Hampshire. We found the units very clean, comfortable and the resort offered everything we needed. The staff from the front desk staff to housekeeping were so very pleasant and helpful. The location was terrific. The... More 

Helpful?
Thank CityBostonMA
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your kind feedback. We pride ourselves on great customer service. I will be passing this review on to my department heads at our next employee rally. We look forward to serving you and your family again in the future. Thank you for your feedback. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2016 via mobile

Great view, nice room, awesome beach, and tons of activities for kids. Will be back!! Staff was nice and everything is close. The tiki bar also has food which we didn't realize until after a few days. Studios don't have balconies, but the whole wall facing the ocean is a window that opens. Outside the window is balcony railing, so... More 

Helpful?
1 Thank Jenn P
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are happy you and your family enjoyed your stay with us. We look forward to serving you again in the future. More 

Newport News, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 17, 2016

We have been members of this time share for over 10 years,and this by far is the worse place we have stayed. I would rate it as a Motel 6 kinda vibe. The rooms are so small and the decor is right out of the 80's. The only positive was the access to the beach and the pools. If you... More 

Helpful?
1 Thank pati t
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. Our one bedroom units are tight for 4 adults. We are currently updating our couches and Tv's. Thank you for staying with us and I am sorry you didn't enjoy your stay with us. More 

Travelers are raving about these North Myrtle Beach hotels

Chandler, Arizona
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 4, 2016

Is located right on the beach, less than two minutes your feet are in the sand. They also have a nice pool area, which many families enjoyed, but we spent most of our time on the beach. We also had a room with a balcony, looking out of the ocean which truly added to the overall trip. The rooms were... More 

Helpful?
1 Thank Tom L
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are happy you enjoyed your stay with us. We look forward to serving you in the future. More 

Milwaukee, Wisconsin
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 27, 2016 via mobile

We have owned here for 18 years but only the third time we have used our unit. It works well for just the wife and I. It is supposed to sleep six but that is a stretch! Needs a lot of updating as the units are small, old and worn. They are trying to upgrade and hope they improve things.... More 

Helpful?
Thank BAPA1950
Lisa C, Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your kind feedback. We look forward to serving you and your family in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
Peppertree Ocean Club, a Festiva Resort, offers a fabulous vacation experience for those who like to relax at the surf's edge by day and hit up the Grand Strand scene by night. Many units have oceanfront views with private balconies, allowing you to sit back and take in the sweet ocean breeze. After a day of soaking up the sun, you can find plenty of restaurants, nightclubs and a variety of entertainment just a few blocks away from the resort. The Ocean Club will welcome you to your home away from home any time of year. ... more   less 

Additional Information about Peppertree Ocean Club, a Festiva Resort

Address: 1908 N Ocean Blvd, North Myrtle Beach, SC 29582-2747
Location: United States > South Carolina > Coastal South Carolina > North Myrtle Beach
Price Range: $112 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Peppertree Ocean Club, a Festiva Resort 2.5*
Number of rooms: 122
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Peppertree Ocean Club, a Festiva Hotel North Myrtle Beach
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