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Peppertree Ocean Club, a Festiva Resort

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Peppertree Ocean Club, a Festiva Resort
Peppertree Ocean Club, a Festiva Resort
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190 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Atlanta, Georgia
Level Contributor
9 reviews
3 hotel reviews
1 of 5 stars Reviewed yesterday NEW

We were sent here by FESTIVA Travel and thought we were getting a nice place to stay. We checked in and ask to see our room the girl ask for our credit card and then charged us 31.20 taxes. We went to look at the room and it was awful. Old and dirty looking very out dated and mold in... More 

Helpful?
Thank Barbara F
Banner Elk, North Carolina
Level Contributor
8 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The view from these rooms is stunning! I only stayed for two nights while in the area for a work conference, but nothing beats the convenience of being right on the beach. Room amenities were nice with a jacuzzi tub and free wifi. The pool and barbecue area are attractive and inviting. Also nearby are many great places to grab... More 

Helpful?
Thank Mary W
United States
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is not a hotel. It is a condo rental and their policies are like vacation rentals. They do not provide Room Service, Toiletries, Toilet Paper... yes, bring your own toilet paper. If you need linen exchange you need to go and get it between 9.00AM and noon. If you missed their time frame, you won't get new linen. Their... More 

Helpful?
Thank DSP-USA
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are a timeshare hotel that does rentals as well. We do provide all guests with a start up of Toiletries, toilet paper and coffee. We do have a linen exchange from 9am-noon. If you miss that time frame we have supplies at the front desk or you can call down from your unit and... More 

2 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

Horrible internet. Rooms small and old. Balcony window so dirty, we can't see outside. Bedrooms designed right on walkway, where living area should be. Maybe for 2 very small people, this place would be perfect. We made reservations for 4 adults and we can't even walk the hall size by side. One of the ONLY good thing, is every, very... More 

Helpful?
Thank Keith J
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are working on our internet issues. We will have a new wifi provider in March of next year. The window seal in that unit needs to be replaced. The one bedroom units here have a separate bedroom and a pull out sofa and your correct can be tight for 4 adults. Thank you for... More 

Travelers are raving about these North Myrtle Beach hotels

Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We booked at the last minute and had a studio efficiency. No open balcony but the price was right and the stay was satisfactory. Rooms were clean and the place was quiet when it needed to be. The oceanfront is only a few steps away and the pools were very enjoyable...the old 8' that you can actually swim in!

Helpful?
Thank Roger_u
Red Springs, North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a decent resort. Best part, right at beach and their outdoor pools, hot tubs, grilling area. The indoor pool and hot tub area could use some renovations and that area needs ventilation to release the very strong chlorine smell. Third floor fitness room (was OK, but should have container of sani-wipes, not a bottle of something I'm thinking... More 

Helpful?
Thank ttgay
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. We are going to upgrade our wifi in March of 2017. It can be an issue trying to get on and I apologize for that. The paper products we use are from our housekeeping vendor and I will pass along your comments about the products they use. Thanks again for staying with us and we... More 

Pittsburgh, Pennsylvania
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First let me say the location is great, the beach access is wonderful, the pools are very nice and the pool furniture good. Gas grills and picnic tables for use also very nice. That is where the positive ends. We had a 2 bedroom unit, both beds are in need of new mattresses. Carpet in bedroom needs replaced. Windows were... More 

Helpful?
Thank dreamsaverz
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. I apologize that you had some issues with the unit you stayed in. We are replacing Carpets, Couches, and appliances. This is an ongoing project. The pool hours are enforced but sometimes you get guests that don't follow the rules. Thank you again for your feedback. More 

Ann Arbor, Michigan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Older hotel/condo. If you don't mind outdated rooms that are fairly clean then this place is ok. We had the two bedroom room 233. This was an exchange with another condo association. It definitely is not to the standards of our condo association. The public breezeways and stairs are dirty. A little paint would go a long way in improving... More 

Helpful?
Thank Carriegw
Michael P, Front Office Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. Our season is coming to an end so after labor day weekend is when we start painting and deep cleaning our hallways and staircases. During the busy months its hard to paint due to occupancy and making sure no guest get paint all over them or their things. We are changing out old appliances. Yes,... More 

Lexington, North Carolina
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 8, 2016

Family has been long time owners and this had to be the WORST experience so far. I do not think we will go next year. Wifi is TERRIBLE and every year they promise it will be fixed but only gets worse. We always get a different answer as to why it is a problem. We can pick other local hotels'... More 

Helpful?
2 Thank timelord2016
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. I am sorry that you didn't enjoy your stay with us. We are under contract until March 2017 with our wifi provider. We will be changing out our service provider in March. This will correct the wifi issues that we have at our property. We just changed cable providers at the end of July. Our... More 

Waterbury, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 8, 2016 via mobile

We checked in yesterday. The two bedroom unit was neat, clean and renovated within the last few years. For those that regularly vacation through RCI beware the units are much smaller than typical. The kitchen area is more of a "common area" space from our college days. The master bedroom is a good size however, the other one is very... More 

Helpful?
2 Thank mom2four1
Michael P, General Manager at Peppertree Ocean Club, a Festiva Resort, responded to this review

Thank you for your feedback. Yes, some of the kitchens have small counter spaces. Thank you for the nice feedback about our staff. We are an older property so we pride ourselves on customer service. On the ends of every floor we have the trash bins so there is always a lot of traffic by the end units. Unfortunately, Yes... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
Peppertree Ocean Club, a Festiva Resort, offers a fabulous vacation experience for those who like to relax at the surf's edge by day and hit up the Grand Strand scene by night. Many units have oceanfront views with private balconies, allowing you to sit back and take in the sweet ocean breeze. After a day of soaking up the sun, you can find plenty of restaurants, nightclubs and a variety of entertainment just a few blocks away from the resort. The Ocean Club will welcome you to your home away from home any time of year. ... more   less 

Additional Information about Peppertree Ocean Club, a Festiva Resort

Address: 1908 N Ocean Blvd, North Myrtle Beach, SC 29582-2747
Location: United States > South Carolina > Coastal South Carolina > North Myrtle Beach
Price Range: $101 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Peppertree Ocean Club, a Festiva Resort 2.5*
Number of rooms: 122
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Also Known As:
Peppertree Ocean Club, a Festiva Hotel North Myrtle Beach
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