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Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate

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Holiday Inn Express Hotel & Suites Charleston\/Ashley Phosphate
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236 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Napa Valley, California
Reviewed 5 days ago NEW

I was pleasantly surprised by the level of service I received at this hotel! First of all, I dealt with a gentleman named Michael who consistently meet my needs when I was there. He is a service person you want for any hotel. He raises the bar! But that's not all. They have a superstar gentleman named Justin Kelly who...

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Helpful?
Thank sfgezzy
Palo Alto, California
Reviewed October 2, 2016 via mobile

We are big fans of Holiday Inn Express. They're not luxury hotels but they're pretty consistent in being clean and well located. We are members of IHG and stay at Holiday Inn Express whenever possible. This is the first time we've regretted it. The hotel staff were friendly enough but, twice during our stay, the housekeeping staff took away our...

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Helpful?
Thank StraightArrow1942
GenMgr-CHSNB, General Manager at Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate, responded to this review

Dear StraightArrow1942, Thank you for sending in a guest review. We would like for you to confirm that your stay was at the Holiday Inn Express & Suites next to Northwoods Mall and across from the Carolina Ice Palace. We never like to see any Holiday Inn Express disappoint our guests but in this case, this Holiday Inn Express Charleston...

New York City, New York
Reviewed September 23, 2016 via mobile

To downtown Charleston great breakfast in the am and great wine&beer happy hour pm All the staff were very polite and courteous I would definitely reccomend this hotel The rooms in the hotel are like suites King side bed desk couchand a coffee bar

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Helpful?
Thank Earle A
Panama City Beach, Florida
Reviewed September 12, 2016

I would have given them 4 1/2 rating but the hotel needs a upgrade to all the air conditioning units, we arrived and turned the A/C to max and returned 3 hours later and the room was still at 79 degrees and was moved to another room and its A/C was worst, spent a hot night and changed hotel next...

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Helpful?
Thank Don R
Charlotte
Reviewed September 9, 2016 via mobile

This hotel is beautiful. Highly recommended. Food is good, beds are comfy. Staff is great. Was able to get a great deal and this was my first time staying here. They are pretty pricey otherwise. But that is Charleston for you. But the hotel is worth it.

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Helpful?
Thank B W
Charlotte, North Carolina
Reviewed September 7, 2016

Stayed here many times. I come back because it's a consistently nice staff, clean room, and no surprises for breakfast. They also have a "Manager's Happy Hour" snack & beer time two days a week. The Internet connection on the other hand is brutal. The wifi signal is strong and easy to get connected to but the response time of...

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Helpful?
Thank chuck h
GenMgr-CHSNB, General Manager at Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate, responded to this review

Chuck H, Thank you for taking the time (and some extra time) to review our hotel. We are happy that you enjoy our clean rooms, awesome staff, and breakfast. Also, our Manager's Reception is a huge hit with our guests and we do it Monday through Thursday, not just two days a week. I am sorry our wired internet has...

Northville, New York
Reviewed September 3, 2016

This is the 3rd time we've stayed here while visiting our daughter.. the staff is always extremely friendly and make you feel like "old friends". The location is very convenient and my wife and I love feeding the turtles in the pond and we finally got to see "Lenny" the alligator. The rooms are clean and it is very quiet...

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Helpful?
Thank ericshu07
Justin K, Manager at Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate, responded to this review

ericshu07, Thanks for returning to our property, we appreciate your continued loyalty. I'm so happy to hear you met Lenny, he is definitely one spoiled gator. Our staff enjoys being hospitable and getting to know our guests. Our housekeeping team does a great job daily and it means a lot hearing feedback about our property. I hope to see you...

Rocky Mount, North Carolina, Usa
Reviewed August 22, 2016

Excellent location, superb staff, quick check in, clean hotel, rooms clean , bed comfortable, standard breakfast . Tasty cookies at check in. My entire family reunion enjoyed their stay . Highly recommended

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Helpful?
Thank Vonya J
Rick W, Manager at Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate, responded to this review

Thank you so much. We really enjoyed hosting your family reunion. I can't believe the family has organized these reunions for close to 90 years. I know you visit different destinations and if Charleston is selected we'd love to have you back. Family comes first. Keep the spirit strong.

Connecticut
Reviewed August 21, 2016

Rhyian was working the desk when we checked in and was very very helpful and courteous. Cherrie was working the 2nd night and when the dryer broke went above and beyond with the housekeeping staff to help us out. The front desk personnel also steered us to restaurants that were better than the chain restaurants in the area. The hotel...

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Helpful?
Thank midway12
Rick W, Manager at Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate, responded to this review

Appreciate your review. It's these reviews that keeps our staff motivated to serve our guests to the best of their ability. We hope to see you the next time you visit Charleston.

Lansing, North Carolina
Reviewed August 20, 2016

Excellent customer service.... Very friendly.... Very clean..... Newly Renovated... Will be back!!! Justin was very helpful and it was nice to deal with people that really seemed to enjoy serving others.. Felt welcome and warm.

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Helpful?
Thank cjblevins
Rick W, Manager at Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate, responded to this review

Thank you so much for those kind words. Your positive remarks keep us in focus with the importance of excellent customer service. It's quite a motivator. Justin is an excellent representative for our property. His skills in dealing with the public are exemplary. Hope to see you again when visiting the Charleston area.

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Near Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Charleston South Carolina has it all history, museums, plantations, beaches, deep-sea fishing, golf, world renowned dining and more. Charleston is a great place for a mini or extended vacation with year-round cultural events that everyone will enjoy. Southeastern Wildlife Expo Cooper River Bridge Run Flowertown Festival Family Circle Cup / Tennis Heritage Rally Spoleto Festival Our award winning Holiday Inn Express Hotel is located in South Carolina s largest shopping district and twelve miles from Charleston s Historic Downtown. Our hotel is packed with amenities fitness center, seasonal outdoor pool, business center, spacious guest rooms, Jacuzzi suites, and meeting and banquet facilities. Perfect for the business traveler and leisure traveler alike, Holiday Inn Express Hotel & Suites - North Charleston South Carolina invites you to a memorable visit to the Low Country. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate

Address: 7670 Northwoods Blvd, I-26 Exit 209, North Charleston, SC 29406-4032
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $106 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate 2.5*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Hotel And Suites Charleston/Ashley Phosphate
Holiday Inn North Charleston
North Charleston Holiday Inn
Holiday Inn Hotel Charleston
Hotel Style:
#7 Business Hotel in North Charleston
#9 Romantic Hotel in North Charleston
#11 Family Hotel in North Charleston
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate staff and other travelers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Charleston/Ashley Phosphate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room overlooking your car is always the biz for me”
 of 5 bubbles sfgezzy, 5 days ago | Read review
“Back side & away from elevator for least light and noise”
 of 5 bubbles chuckh490, Sep 7, 2016 | Read review
“Having a bottom floor room is nice when taking suitcases in and out.”
 of 5 bubbles cliff415, Jun 20, 2016 | Read review
“Fourth floor front of hotel just fine! A/C very quiet!”
 of 5 bubbles CarolClarkesvilleGA, Jun 5, 2016 | Read review
“Rooms overlooking the pool is a nice view!!”
 of 5 bubbles amandadW2918BH, May 31, 2016 | Read review
5 of 5
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