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Candlewood Suites I-26 @ Northwoods Mall

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2177 Northwoods Blvd, North Charleston, SC 29406
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Candlewood Suites I-26 @ Northwoods Mall
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Greenville, South Carolina
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel seemed to serve a pretty specific clientele. There were long term contract type workers staying in the hotel when I was there. For example, road crews and ship workers. That's fine, but the laundry facilities, lobby and hallways were always crowded. Our room smelled horrible every time we walked in, the remote in the bedroom didn't work and... More 

Helpful?
Thank Ginnie C
Zyon6208, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you for your feedback. We are always open to helpful suggestions to improve our hotel. We value all of our guest's. The majority are here for long -term stays, which is why they chose an extended stay hotel. It is like their second home. We do our best to help everybody feel at home. We certainly understand how in... More 

Level Contributor
166 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is an older hotel with a run down appearance. The door did not shut properly. There was no shower curtain. There is no breakfast and the coffee is less than average. On the positive side, it appeared clean. I will not return.

Helpful?
Thank Cordial1
IHGService, Guest Relations Manager at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Dear Cordial1, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that the cleanliness of the hotel is up to par. However, it is regrettable that you found the property tired, and if... More 

Columbia, SC
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 28, 2016

I stayed here one night while out of town on business when the local Holiday Inn was booked solid. If you are used to Holiday Inn, Hampton etc it will be a bit of a step down. With that said, the room was clean with a mini kitchen and full size fridge. They cut cost by not having daily maid... More 

Helpful?
Thank bluewater114
Zyon6208, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you so much for letting us know how your stay went! We also appreciate that our neighbors referred you to us since they were sold out. You are absolutely correct in stating that we are a limited services hotel. The Candlewood is an exclusively extended stay hotel. Designed for the majority of travelers staying 7 days, and typically 30... More 

Indianapolis, Indiana
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2016

This hotel looks good on the outside and great on the inside. The staff is extremely friendly and pleasant. The room had great comfortable beds, a great kitchen, wonderful desk, and overall place to stay. There was a couple maintenance issues and once they were pointed out they were address immediately. Security at the hotel in the evenings gave us... More 

Helpful?
Thank Jay W
Zyon6208, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you so much for the feedback on your stay. We are very pleased you found everything to your satisfaction! We hope to have the opportunity to serve you again while in the Charleston Area! Kindest Regards, Management More 

Montreal, Canada
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 10, 2016 via mobile

My wife and I (seniors) were quite satisfied with most aspects of this hotel. Service was very polite and helpful. The hotel and room were both kept very clean. Most importantly, the Internet connection was fast and stable on our iPads - congratulations on that, as Internet access is a problem in many hotels. The "hiccups" are all related to... More 

Helpful?
Thank Brian O
DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you so much for your response about your stay with us. We are certainly pleased you felt the service and cleanliness of the hotel met your expectations. We agree it is time for an upgrade in furnishings and am happy to let you know we will be going through an entire Remodel, beginning the last quarter (if not sooner)... More 

Hagerstown, Maryland
Level Contributor
477 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed April 4, 2016

We stayed here last year and had no problems...this year we were not impressed and our conversation was "next year we need to upgrade!" The bathroom was not clean, they had leftover stuff from the previous 'tenant' left in the room. (Food items mainly). The worst? The door key cards wouldn't work. We were stuck at the hotel for about... More 

Helpful?
Thank Mfclingan
DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you for sharing your review with us. Our apologies for the inconvenience you experienced and concern about safety with your room key issues. A master key is never given out to anyone but a manager, just FYI. We have spoken to the front desk associate about saying this and it won't happen again. They were just trying to be... More 

MidAtlantic
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 18, 2016

The hotel itself was "ok". It's an extended stay hotel, so even though I only stayed 2 nights, my room did not get serviced. My tub wouldn't drain - and no, I didn't report it until departure, but a room attendant would have seen this the last time the room was serviced. They tell you to turn on the ice... More 

Helpful?
Thank Judyw2000
DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you so much for taking the time to let us know how your stay went. Our apologies if you were not aware that we are an Extended Stay Hotel with limited service. We do offer housekeeping services after 7 days, but anytime a guest needs towels/linen/coffee for the room the desk is prepared to provide it - 24/7. Since... More 

Syracuse, New York
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed January 15, 2016

Only stayed one night although it is set up for extended stays with kitchenettes. Received a large comfortable and clean suite. Great bed. Good wifi. TV cable options were good but the selection guide was useless as the hotel had just changed its cable provider and all the channels changed. While admittedly minor, this was the only problem encountered. We... More 

Helpful?
Thank bsasric
DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you so much for your wonderful review of our hotel! We are so pleased you enjoyed your stay. We are currently reviewing options to upgrade our cable services, hoping this will no longer be the issue. We hope you have the opportunity to come stay with us again when in this area! Kind regards, DJS More 

Level Contributor
8 reviews
3 of 5 stars Reviewed January 14, 2016

We booked this room to attend a funeral on short notice. Difficult location to find via GPS. Go to the Mall towards the movie Theater. There is a lot of foot traffic near the hotel due to the mall and theater. I would not want my wife here alone. My wife and I were greeted by a very cordial and... More 

Helpful?
Thank Eric B
DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you for taking the time to write a review of our Hotel! We are certainly sorry to hear your visit here was for a funeral. Our thoughts are with you and yours... Our location is one of the top reasons for our success - walk able to the mall and restaurants. The hotel is secure and non-guests do not... More 

Greenville, South Carolina
Level Contributor
3 reviews
4 of 5 stars Reviewed December 29, 2015

had a good stay over Christmas holiday, all was good. Would recommend they clean-up front of property to make the entrance look a little better. Easy walk to Mall or Restaurants Good value, good value good value

Helpful?
Thank 915shane
DJ S, Director of Sales at Candlewood Suites I-26 @ Northwoods Mall, responded to this review

Thank you so much for taking the time to comment on your stay! We appreciate the feedback. Our location is one of the best in the area! The front of the hotel does tend to appear a bit lackluster in the winter, we strive to keep colorful flowers at the entrance to brighten up the appeal. We certainly hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Make yourself at home at Candlewood Suites North Charleston. Welcome to the Candlewood Suites in North Charleston, South Carolina. Our hotel's convenient location places you just minutes from historic downtown Charleston and the Charleston International Airport. Guests traveling for business or leisure will feel right at home in our comfortable suites. If you are visiting Charleston for leisure, historic downtown Charleston is just a short drive from our hotel. In Charleston, you can visit a plantation, take a tour of Fort Sumter or the USS Yorktown, or relax on one of South Carolina's beautiful beaches. For those who love to shop, Northwoods Mall is just steps from our hotel. Those who are in town for business will enjoy our Charleston hotel's ideal location near I-26 and just minutes from the Charleston Convention Center, Charleston Air Force Base, Naval Weapons Station and Trident Hospital. Our hotel also provides convenient access to Trident Technical College, Charleston Southern University, the College of Charleston and MUSC. Whether you stay for one night or make yourself at home for an extended stay, we are ready to serve you. Our suites include fully equipped kitchens and the Candlewood Cupboard, our 24-hour convenience store, located in the lobby with a variety of items at great values. Our property also offers free laundry facilities to all guests. Check out our Charleston hotel's great deals and plan your stay with us today. ... more   less 

Additional Information about Candlewood Suites I-26 @ Northwoods Mall

Address: 2177 Northwoods Blvd, North Charleston, SC 29406
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $116 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites I-26 @ Northwoods Mall 2*
Number of rooms: 101
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Also Known As:
Candlewood Suites i-26 @ Northwoods Mall Hotel North Charleston
Candlewood Suites North Charleston
Candlewood North Charleston
North Charleston Candlewood Suites
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