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WoodSpring Suites Charleston Ashley Phosphate

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Traveler (8)
Room & Suite (17)
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Overview
  • Excellent27%
  • Very good18%
  • Average9%
  • Poor6%
  • Terrible40%
Apr 8, 2018
“POT HOTEL”
Feb 25, 2018
“AWFUL”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (44)
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1 - 5 of 43 reviews
Reviewed April 8, 2018

The pictures of this place must of been when they first open. The people at counter were nice. but careful they charge you without for anything. Could not find a hotel when we got there all booked cus of spring break so we took this...More

1  Thank jeannette t
Response from Julia R, Guest Relations at WoodSpring Suites Charleston Ashley PhosphateResponded April 13, 2018

We are so sorry for the negative experiences you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. Your comments have been forwarded to the staff to provide them...More

Hotel's Favorite
Reviewed July 17, 2017

My housekeeperl Karletta is professional, friendly. She gave us everything we needed. She's a great cleaner too. Aloria and Deja provided us with clean towels, soap etc when we ran out. They to are very friendly. All of these ladies work as a team. They...More

Thank Tanya C
Response from Heather L, Guest Relations Manager at WoodSpring Suites Charleston Ashley PhosphateResponded August 1, 2017

We will let our staff know you were happy with their service. We always want to be as accommodating as we can to each and every one of our guests. We are glad we were able to do that for you and your family. Please...More

Reviewed February 25, 2018

We stayed in one of the other locations a few months ago and had a bad experience and when I booked the trip I was so thinking well this is a different location surely they all aren't awful! we then guess what this location was...More

Thank Ginny M
Response from Julia R, Guest Relations Corporate Liaison at WoodSpring Suites Charleston Ashley PhosphateResponded March 5, 2018

Thank you for taking time to review our hotel. We are sorry you had such a negative experience and were understandably disappointed with your stay. Our goal is to provide an all-around positive experience for every guest. It sounds like we fell short with you...More

Reviewed February 25, 2018 via mobile

My family and I came into town for the weekend needed something affordable, found woodsprings and thought wow such a great deal for a nice hotel. Then we opened the room door. Very very upset at the the quality of The room. Their were cigarette...More

Thank Cheryl M
Response from Julia R, Guest Relations Corporate Liaison at WoodSpring Suites Charleston Ashley PhosphateResponded March 5, 2018

Thank you for your review. We are so sorry to hear that you had such a negative experience during your stay. We have passed along your feedback and we wish you the best in your future travels.

Reviewed January 31, 2018 via mobile

My Wife and I spent quite a bit of time at WoodSpring Suite enjoyed the staff they were very professional, nice, & helpful, the Room was very clean and quiet. Very comfortable stay indeed. 5 Stars for us.More

Thank Married2Her
Response from Jason A, Manager at WoodSpring Suites Charleston Ashley PhosphateResponded February 6, 2018

" We will let our staff know you were happy with their service. We always want to be as accommodating as we can to each and every one of our guests. We are glad we were able to do that for you and your family....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
$72 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Details
Price range
$72 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
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Traveler (8)
Room & Suite (17)
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Room Tips
"rooms in front have sun so it cud make u feel little better"
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"never stay here!!!"
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"Stay away from this place!!!"
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"I think the first floor would have been better for us. Third floor seems to be a smoking floor."
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