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DoubleTree by Hilton Hotel North Charleston - Convention Center

381 reviews
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Traveler (16)
Room & Suite (16)
Dining (4)
Overview
  • Excellent72%
  • Very good18%
  • Average5%
  • Poor3%
  • Terrible2%
Travelers talk about
“cookies”(39 reviews)
“double tree”(20 reviews)
“front desk”(46 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel North Charleston - Convention Center
Special Offer: Double Points, Every Stay
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Reviews (381)Write a Review
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All reviewscookiesdouble treefront deskgreat stayholiday inndance competitionclose to the airportroom was cleandefinitely stay at this hotel againgreat hotelfamily reunionshopping and restaurantsconvention centertanger outlet mallstaff was friendlybusiness tripthe entire staff
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51 - 55 of 374 reviews
Reviewed September 17, 2017

Recently we had tickets to see Ed Sheeren at the Convention Center. We looked online for a good place to stay as this was our first trip to Charleston. We couldn't have picked a nicer, more friendly place to stay. We were warmly greeted at...More

Thank 615EmilyB1234
Response from Ashton R, Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded October 3, 2017

Dear 615EmilyB1234, Thank you for such a glowing review! Excellent customer service is our priority, and I’m so glad to hear that our customer service exceeded your expectations! I will certainly make sure to pass along your kind words to Randy. We always want to...More

Reviewed September 15, 2017

Giving it a solid 4 to 4 1/2 based on how well it served our needs and the friendly staff (and the cookies...). Had a super early flight out of CHS and tons of luggage for our overseas move so we were looking for a...More

Thank SwissUSA
Response from Ashton R, Front Office Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded September 21, 2017

Dear SwissUSA, Thank you so much for your kind review of DoubleTree by Hilton North Charleston Convention Center! Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during...More

Reviewed September 14, 2017 via mobile

Standard Doubletree hotel located close to the airport and outlet mall. What set this hotel apart from others is the care and service from the employees during the Hurricane. From the shuttle drivers taking us on a mission to find any open restaurant to Sheawane...More

Thank ronthepilot
Response from Ashton R, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded October 3, 2017

Dear Ronthepilot, Thank you for sharing your experience with us. Guest satisfaction is our number one goal at the DoubleTree by Hilton North Charleston Convention Center and I'm so glad to hear your kudos to Shewawne! I will make sure she sees your review and...More

Reviewed September 11, 2017

My stay was for business and the entire staff were wonderful. Randy at the front desk was a consummate professional ensuring that my stay was an exceptional one. The bar staff, breakfast staff, and shuttle drivers were polite, personable, and just a breath of fresh...More

Review collected in partnership with DoubleTree by Hilton
Thank Chicajen68
Response from Ashton R, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded October 3, 2017

Dear Chicajen68, Thank you for such a glowing review! Excellent customer service is our priority, and I’m so glad to hear that our customer service exceeded your expectations! I will certainly make sure to pass along your kind words to Randy! Thank you again for...More

Reviewed September 6, 2017

I was traveling for a family reunion and my arrival was 5am. The shuttle came and picked my son and I up from the train station and I was able to check in early. I was so grateful to check in early thanksMore

Review collected in partnership with DoubleTree by Hilton
Thank Tracy C
Response from Ashton R, Guest Relations Manager at DoubleTree by Hilton Hotel North Charleston - Convention CenterResponded October 3, 2017

Dear Tracy C, I am so glad you shared this interaction with us! Our staff is truly some of the best and it’s so good to see they were able to take care of you so early in the morning. We look forward to having...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$128 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in North Charleston
#7 Romantic Hotel in North Charleston
#9 Business Hotel in North Charleston
#12 Family Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$128 - $207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in North Charleston
#7 Romantic Hotel in North Charleston
#9 Business Hotel in North Charleston
#12 Family Hotel in North Charleston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (16)
Room & Suite (16)
Dining (4)
Pool & Beach (1)
Hotel & Grounds (28)
Bathroom (5)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Ray W
October 23, 2016|
AnswerShow all 5 answers
Response from Grant S | Property representative |
We do offer shuttles to a boardwalk which leads directly to the concerts.
0
Votes
lisafromhouston
December 27, 2015|
AnswerShow all 4 answers
Response from Glassgal | Reviewed this property |
Agreed with the above. A Chili's and Denny's a minute away by foot and the hotel has a good restaurant. There is a Bonefish right up the street. Check with the hotel to see where the shuttle goes. Also, downtown and Mt... More
0
Votes
Room Tips
"Hilton Honors Floors are the top 2 - 5 & 6. Ask for a room with the Int'l Blvd. view"
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"great customer service"
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"Quieter on pool side, love roominess of suites, great happy hours, able to enjoy patio and pool"
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"Expensive for what you actually receive."
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