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Fairfield Inn & Suites Charleston North/Ashley Phosphate

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Fairfield Inn & Suites Charleston North\/Ashley Phosphate
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225 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Raleigh, North Carolina
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here one night with some friends of ours. We had 3 rooms reserved. When we arrived (early) after our cruise, they had all of our rooms ready. After about an hour, we realized the a/c in one of the rooms was not working. We let them know about it. They did not have another room available immediately. We hunkered... More 

Helpful?
Thank Kessaaaaa
VincentL2540, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you so much for staying with us! I'm pleased to hear that our team resolved your AC issues in a timely manner. Glad that you enjoyed your lunch suggestion as well. Charleston has some of top rated restaurants! Thanks again and we look forward to hosting your next visit to Charleston! Hospitably yours, Vincent Lamb-Hotel Manager More 

Smithton, Illinois, USA
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a very nice Fairfield. Looks recently decorated or remodeled. Very nice breakfast area. They had grits my first day but not the second, was looking forward to that. There is a Ruby Tuesday near by. The room was clean and very well furnished.

Helpful?
Thank USAFSF05
VincentL2540, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you so much for staying with us, we appreciate your business. So glad you enjoyed the grits, we rotate our items daily in order to showcase the wide variety of breakfast items we have to offer! Next time you are here and you don't see an item that you prefer, feel free to ask as we will do our... More 

Greenville, South Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have used the Fairfield Inn & Suites Charleston North/Ashley Phosphate on a number of occasions as my son place ice hockey at a nearby rink. It is centrally located to the ice complex, food, fuel and the interstate!! The staff is professional and always spot on!!

Helpful?
1 Thank Ronald R
VincentL2540, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you so much for staying with us. We value your repeat business and look forward to hosting you again! Hospitably yours, Vincent Lamb - Hotel Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I cannot say how much we appreciated our one week stay at the Charleston North/Ashley Phosphate Fairfield Inn & Suites! Very clean, and the staff was a genuine pleasure- - everyone very friendly and helpful....the pool was very clean, the hotel has a nice modern decor, and the beds were uber comfortable! it was a very welcoming experience and I... More 

Helpful?
Thank Carol J S
Candace H, Front Office Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Carol J S, Thank you so much for taking the time to give us such an INCREDIBLE review!!! I'm so pleased to hear that you and your family had such an awesome stay! I am going to read your review to all of the staff here during our next "Stand Up" meeting its going to make their day just like... More 

Baytown, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed 3 weeks ago

Employees, for the most part, were very friendly and good. Housekeeping was not good. Room was horrible!. Moved room after the first night to a worse room. Shower curtain did not fit and allowed lots of water out when showered. Exhaust vent in bathroom did not work. Pillows were so soft and worn out two pillows stacked would not keep... More 

Helpful?
Thank Mark B
Vincent L, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you so much for taking the time to share your experience with us. I apologize that we fell short of your expectations. If you have a moment, please contact me direct with more details so I can make sure this was an isolated incident and Make it Right for you and our future guests. Hospitably yours, Vincent Lamb Hotel... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My team travels for work and this week put us in North Charleston. We have someone else book our rooms and there was some confusion when we arrived to check in. Only one room was booked under our name and hotels were filling up, but thanks to Jerri and Jill for working with me my team didn't have to split... More 

Helpful?
1 Thank Chris B
Vincent L, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you so much for staying with us! I am pleased the Jerri and Jill were able to assist and will make sure I pass along your praise! Vincent Lamb Hotel Manager More 

Columbia, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We requested an upper floor room since our previous stay at this hotel was a first floor room and had building lights shining in the window under the curtains. Upon arrival at 5pm we were told that our room wasn't ready as they were cleaning it and we would have to wait. After waiting on a room we go moved... More 

Helpful?
Thank gah132016
Vincent L, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the Fairfield Inn & Suites Charleston North/Ashley Phosphate. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not having a room... More 

Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We stayed here for just one night to visit some family on a road trip from TN to FL. The room was wheelchair accessible with a roll in shower and the bathroom was huge...plenty of space for a wheelchair to easily turn around. Staff at the front desk for check in were very helpful and friendly and the breakfast in... More 

Helpful?
Thank emmillia2016
Vincent L, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Looking forward to hosting your next visit to Charleston! Vincent Lamb Hotel Manager More 

Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The hotel was very nice and we enjoyed our stay. One of the best parts was the staff. Everyone we ran into was smiling and friendly. My husband even overheard the breakfast crew discussing how to place items to make the eating area more appealing. So nice to have them thinking of how to make things more pleasant for the... More 

Helpful?
Thank travelbug31589
Vincent L, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you so much for staying with us. We appreciate your wonderful review and I will be sure to share this with the rest of our staff. Look forward to hosting your next visit with us! Vincent Lamb Hotel Manager More 

Shenandoah, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2016 via mobile

Came down from Virginia to see my son and go to the beach we had booked two handicapped accessible room from the LA Quinta when we got there they had messed up our rooms we call Fairfield inn to see if they had any handicapped accessible rooms the saved our trip very clean nice polite and helpful staff so thank... More 

Helpful?
Thank Navymom2016
Management response:

Thank you for sharing your experience at the Fairfield Inn & Suites Charleston North/Ashley Phosphate. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Charleston North/Ashley Phosphate

Address: 2540 N Forest Dr, North Charleston, SC 29420-4273 (Formerly Comfort Suites)
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $117 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charleston North/Ashley Phosphate 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Comfort Suites North Charleston Hotel North Charleston
North Charleston Comfort Suites
Hotel Style:
#20 Romantic Hotel in North Charleston
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