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All reviewsfront deskoutlet mallwine and beerearly flightcharleston airportmanager's receptionexcellent roommorning breakfastthe location is perfectwafflesa great stayshuttle serviceconvention centerroom was largefolly beachfree breakfastwould definitely stay here again
We stayed here after an evening flight on our way to Myrtle Beach. It was clean, provided an airport shuttle (you need to call for pick up) and had friendly staff. Would definitely stay again on our way through town.
The hotel itself and the room were perfectly fine. Clean, not-that-new but not-that-old. Comfortable bed. No issues with the actual lodging.
We booked this hotel because we had an early morning flight out of the airport, and it notes an airport shuttle as one of...More
Response from Ted W, General Manager at Fairfield Inn & Suites Charleston Airport/Convention CenterResponded 1 week ago
Thank you for choosing to stay at the Fairfield Inn & Suites Charleston Airport/Convention Center and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short...More
The staff was pleasant and professional. The king suite was spotless and inviting. They included complementary Icelandic bottled water in the room. Having said that, I made a request when I booked a few weeks before for a room away from the interstate. I made...More
The hotel was average but they do offer a great breakfast. You must try the waffles. The entire staff I dealt with was extremely nice. The location was perfect. You are across the street from Tanger Outlet and very close to various restaurants. You are...More
Response from Ted W, General Manager at Fairfield Inn & Suites Charleston Airport/Convention CenterResponded January 25, 2018
Thank you for choosing Fairfield Inn & Suites Charleston Airport/Convention Center for your recent stay in North Charleston for your mother and daughter stay in Charleston. We truly do apprciate your feedback! We are delighted that you enjoyed our staff and the breakfast waffles. We...More
This is below Marriott quality for a hotel! We usually stay in a Fairfield Inn or Hilton Garden. This Fairfield Inn was very old and dirty and rundown! Our door to our bathroom look like somebody threw up all over it! The towels are like...More
Response from Ted W, Assistant General manager at Fairfield Inn & Suites Charleston Airport/Convention CenterResponded January 22, 2018
Thank you for sharing your feedback. We work hard to ensure each of our guests are 100% satisfied and I am sorry that we fell short of delivering this expectation. Please feel free to reach out to me personally and further share your...More