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Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention

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1,072 Reviews from our TripAdvisor Community

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Showing 1,067: English reviews
Columbia, United States
Reviewed 3 days ago NEW

Overall I was pleased with the experience but the hotel needs to address the safety and security of the parking lot. I checked in after the sun had already set and immediately noticed how dark the parking lot was. I don't know if the hotel is responsible for the maintenance of the parking lot but they should know who to...

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Helpful?
Thank tommiem844
Rock Hill, South Carolina
Reviewed 4 days ago NEW

Excellent service and accommodations at this property. The complimentary buffet and made to order omelet were delicious. I will definitely book another stay here soon.All the employees provided excellent guest service and the lounge was a great too!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rosalindj866
Columbus, Ohio
Reviewed 4 days ago NEW

We visited Charleston over the 2017 MLK weekend. One of our activities was to participate in the Charleston Marathon/Half-Marathon. On check-in, we asked if the hotel was offering early coffee/food for the marathon participants. Although they had nothing planned, they got on it immediately and got it ready for the next morning. Very impressive! Room was very clean, breakfast was...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank pescokid
Fort Drum
Reviewed 5 days ago NEW

The staff failed in almost every way a guest might imagine while asking for constant understanding that they are busy (making so much money). The hotel does very little to help you avoid costs and traps. The stay required lots of effort to constantly verify and educate yourself about amenities and benefits. The staff seemed to only ever be available...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jay T
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing your feedback regarding your stay. It is always disappointing to hear that a guest did not enjoy every aspect of their visit. We truly appreciate your business and hope to see you again soon!

Reviewed 6 days ago NEW

Excellent location to airport Easy to get to with plenty of shopping & restaurants within 2 miles. Super friendly & helpful staff. Rooms excellent & clean. Conference facilities very big. Conference food overall was good as there was a variety however some time the food was bland, the fish smelled extremely fishy, not much sauce with spaghetti or other meals....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank charlesbW7298YP
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay with us and the location was convenient for your needs. We hope to see you back again if business brings you this way. We appreciate you choosing to stay here with us

Poplar Bluff, Missouri
Reviewed 6 days ago NEW

Stayed there for 5 nights for classes. Place had clean rooms and great food. Work feed us breakfast lunch and dinner at hotel never ate at the restaurant inside but if the food was anything like what they fixed us would not complain. Was within walking distance to shopping and food plenty of stuff to do and eat if not...

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Helpful?
Thank dirttracker00
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay with us and the location was convenient for your needs. We hope to see you back again if business brings you this way. We appreciate you choosing to stay here with us

Canton, Mississippi
Reviewed 6 days ago NEWvia mobile

OK...The things I did not like...The shower sucked and the A/C didn't work at all, but...Every suite is a 2 room suite with lots of room. There's an evening reception with complimentary snacks and drinks. Overall, the hotel is extremely nice and the staff is very, very friendly! I enjoyed my stay very much!

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Helpful?
Thank Ashley M
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for your staying with us at the Embassy Suites N. Charleston. We were deeply disappointed to hear that you did not enjoy every aspect of your stay and we will use your comments to help us address each of these issues in a timely manner. I appreciate your kind words regarding our staff & hotel and will share...

Enterprise, Alabama
Reviewed 1 week ago

Had this hotel booked for me through work for a work trip. The lobby and rooms are amazing. I wish I was staying longer. The Manager's Reception in the evening was a great chance to meet other guests.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank H4437RLericg
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing the nice compliments regarding our staff. I will be sure to share your feedback with my team as I know they will be excited to hear they impacted your stay in such a positive way. We hope that you enjoyed your experience in N. Charleston and hope to see you again...

Fernandina Beach, Florida
Reviewed 1 week ago

Very relaxing lobby with plants & water features. Indoor pool & hot tub which is not the norm these days. Close to factory outlet mall - 526 & 26 make for easy access to downtown & Mt Pleasant. Great 4 day get away.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank maxpL8496VA
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay with us and the location was convenient for your needs. We hope to see you back again if business brings you this way. We appreciate you choosing to stay here with us

Chapin, South Carolina
Reviewed 2 weeks ago via mobile

This hotel is connected to the Convention Center. Right next to the Tanger Outlets. All the suites have the bedroom and then the sitting area with a pull out couch, so it's great for families who are looking for some space. The evening social hour from 5-7pm is generous with alcohol and has light cheese and cracker snacks. The staff...

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Helpful?
Thank oconnorlori
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay with us and the location was convenient for your needs. We hope to see you back again if business brings you this way. We appreciate you choosing to stay here with us

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention

Address: 5055 International Blvd, North Charleston, SC 29418
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $162 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention 3.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Embassy Suites Airport/ Hotel North Charleston
Embassy Suites North Charleston
North Charleston Embassy Suites
Hotel Style:
#15 Business Hotel in North Charleston
#20 Family Hotel in North Charleston
#21 Romantic Hotel in North Charleston
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention staff and other travelers.
6 questions
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Boston
over a year ago
Boston
South Carolina

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Questions? Get answers from Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just - good luck. Hotel staff does not take bedbugs seriously.”
  • Detached headboard upon arrival room 406
  • Closeup of bedbug with fecal matter room 406
  • Poorly maintained shower head in new room 503 (will not stay in place)
  • Nondescript dried bodily fluid on side of headboard room 503
  • Detached headboard upon arrival - room 406
  • Bedbug on the headboard with fecal spots - lower right. room 406
  • Peeling wallpaper in between beds in new room 503 - noticeable
  • Very wrinkled bed skirt upon arrival - disgusting (room 406).
 of 5 bubbles 282ashleyg, Nov 21, 2016 | Read review
“Ask to be away from the ice machines.”
 of 5 bubbles ErinLeary, Nov 20, 2016 | Read review
“If you are going back and forth to the convention center, opt for a room second floor for convenience to the skybridge.”
 of 5 bubbles carolinasunshine13, Oct 25, 2016 | Read review
“Access between the airport and Charleston”
 of 5 bubbles blashley2016, Oct 11, 2016 | Read review
“Ask for a room on the 9th floor if you want to be on the top level”
 of 5 bubbles HeritageSoftail14843, Sep 1, 2016 | Read review
5 of 5
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