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Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention

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1,041 Reviews from our TripAdvisor Community

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Showing 1,036: English reviews
Columbia, South Carolina
Reviewed 2 days ago NEW

The smell in my suite was horrible and the so called General manager was useless. But hey, the lobby is beautiful. If you like to drink for a few hours for free, then the disgusting rooms may not bother you.

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Helpful?
Thank belindaw401
cbc56
Reviewed 4 days ago NEW

This hotel is an excellent selection for anyone attending events at the N. Charleston Performing Arts Center. Sky walk from hotel to center allows access without going outside. Evening reception and complimentary breakfast were both great. Staff was exceptional - true southern hospitality.

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Helpful?
Thank cbc56
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience at the Embassy Suites N. Charleston. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver...

Murrells Inlet, South Carolina
Reviewed 4 days ago NEW

This property is really great for attending event at north charston performing arts center. They have a nice bar and an acceptable restaurant. The breakfast is excellent, great omelette station. A very well run Embassy Suites.

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Helpful?
Thank Barbgaryo
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing the nice compliments regarding our staff. I will be sure to share your feedback with my team as I know they will be excited to hear they impacted your stay in such a positive way. We hope that you enjoyed your experience in N. Charleston and hope to see you again...

Hilton Head, South Carolina
Reviewed 4 days ago NEW

We stayed there while attending a concert at the North Charleston Arena, location couldn't be better. After a day of touring the City, have a quick complementary drink and some munchies, and hit the concert just steps away. Rooms were spacious and clean. Complementary breakfast was much more than you would get at most hotels, variety and quality great. This...

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Helpful?
Thank Dkmhhi
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing the nice compliments regarding our staff. I will be sure to share your feedback with my team as I know they will be excited to hear they impacted your stay in such a positive way. We hope that you enjoyed your experience in N. Charleston and hope to see you again...

Taylors, South Carolina
Reviewed 6 days ago NEW

The hotels breakfast staff (making omlettes) ran out of food then they were rude with several guests. Other staff members were loudly making jokes about not being able to wait until breakfast was over. My family's overall experience went well but, it could have been better. The housekeeper, bellman, and front desk's staff were very nice.

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Helpful?
Thank Ne'Shawn B
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing your feedback regarding your stay. It is always disappointing to hear that a guest did not enjoy every aspect of their visit, but it is even more disappointing when a guest is impacted by shortcomings in a service we provided.

Miami, United States
Reviewed 6 days ago NEW

The staff from beginning to end was amazing. The complementary breakfast buffet was so good. Our stay was great and from now on I think we will only be staying in the embassy suites where ever we travel to

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Helpful?
Thank Yamila D
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

We are so excited to hear that you enjoyed your stay at the Embassy Suites N. Charleston and we hope to see you again soon. I also wanted to thank you for the kind words regarding our staff. They are all excellent ambassadors to our guests and I know they will appreciate the nice compliments

Atlanta, Georgia
Reviewed 1 week ago

Minutes from anything to do in Charleston. With Tanger Outlet and Walmart just across the street. Whatever you forgot to bring you can buy. Perhaps cheaper than if you at home. Beautiful hotel with indoor heated pool. Can't go wrong here!!!

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Helpful?
Thank Matthew W
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

We are so excited to hear that you enjoyed your stay at the Embassy Suites N. Charleston and we hope to see you again soon. I also wanted to thank you for the kind words regarding our staff. They are all excellent ambassadors to our guests and I know they will appreciate the nice compliments

Salem, Virginia
Reviewed 1 week ago

The family had an excellent time overall. The facility is located where travel is made convenient and easy to get. During the stay, we were able to tour the downtown area". King street was exciting to travel and observe.

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Helpful?
Thank marzettas2016
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing the nice compliments regarding our staff. I will be sure to share your feedback with my team as I know they will be excited to hear they impacted your stay in such a positive way. We hope that you enjoyed your experience in N. Charleston and hope to see you again...

Hopkins, South Carolina
Reviewed 1 week ago

This hotel has a fabulous complimentary breakfast buffet and evening reception that includes snacks and alcoholic beverages. It is close to several restaurants and the Tanger Outlet. The staff is very friendly and helpful,

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Helpful?
Thank Robin L
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

We are so excited to hear that you enjoyed your stay at the Embassy Suites N. Charleston and we hope to see you again soon. I also wanted to thank you for the kind words regarding our staff. They are all excellent ambassadors to our guests and I know they will appreciate the nice compliments.

Tampa, Florida
Reviewed 1 week ago

This would be my second time in this hotel, both times for about 4-5 days. On each occasion, the service personnel were outstanding. Very friendly and always accommodating if possible.. Breakfast is great (standard buffett fare mostly) especially if you stick with the to-order omelettes. Beds could be updated, as they were not quite as comfortable as some other hotels...

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Helpful?
Thank Dana B
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

We are so excited to hear that you enjoyed your stay at the Embassy Suites N. Charleston and we hope to see you again soon. I also wanted to thank you for the kind words regarding our staff. They are all excellent ambassadors to our guests and I know they will appreciate the nice compliments.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention

Address: 5055 International Blvd, North Charleston, SC 29418
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $128 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention 3.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Embassy Suites Airport/ Hotel North Charleston
Embassy Suites North Charleston
North Charleston Embassy Suites
Hotel Style:
#15 Business Hotel in North Charleston
#20 Family Hotel in North Charleston
#21 Romantic Hotel in North Charleston
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention staff and other travelers.
5 questions
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Boston
11 months ago
Boston
South Carolina

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Questions? Get answers from Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just - good luck. Hotel staff does not take bedbugs seriously.”
  • Very wrinkled bed skirt upon arrival - disgusting (room 406).
  • Peeling wallpaper in between beds in new room 503 - noticeable
  • Bedbug on the headboard with fecal spots - lower right. room 406
  • Detached headboard upon arrival - room 406
  • Nondescript dried bodily fluid on side of headboard room 503
  • Poorly maintained shower head in new room 503 (will not stay in place)
  • Closeup of bedbug with fecal matter room 406
  • Detached headboard upon arrival room 406
 of 5 bubbles 282ashleyg, 2 weeks ago | Read review
“Ask to be away from the ice machines.”
 of 5 bubbles ErinLeary, 2 weeks ago | Read review
“If you are going back and forth to the convention center, opt for a room second floor for convenience to the skybridge.”
 of 5 bubbles carolinasunshine13, Oct 25, 2016 | Read review
“Access between the airport and Charleston”
 of 5 bubbles blashley2016, Oct 11, 2016 | Read review
“Ask for a room on the 9th floor if you want to be on the top level”
 of 5 bubbles HeritageSoftail14843, Sep 1, 2016 | Read review
5 of 5
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