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Extended Stay America - Charleston - Airport

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Extended Stay America - Charleston - Airport
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78 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Charleston - Airport
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Showing 77: English reviews
nirth charleston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 8, 2014 via mobile

Lots of drama and crime stayed for 3 weeks cops were there every other day swat team kicking doors in staff was pleasant but didn't know what they were doing Raye changed every other day night staff was rude and the manager was a piece of work I'd stay elsewhere not worth the price you pay you aren't safe here

Helpful?
1 Thank paulaG43
Youngstown, ohio
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 17, 2013

Checked in for a weekend stay. Was given a room we did not book. We booked a queen and front desk insisted I booked a double bed room. Room was dirty. Carpet not cleaned. Food on floor. Sticky spots on floor. Old food left in refrigerator. No clock. Microwave had turned red inside from spilled over tomato sauce which had... More 

Helpful?
1 Thank Rindyross
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the condition of the room at check in is truly regrettable. We are very sorry for your experience. I have reviewed your comments with the staff here at the hotel and I am personally re-training them on the items that... More 

Hampton, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 10, 2013

Sharia at the front desk was amazing! She smiled the whole time and helped with anything we asked. The whole staff was accommodating and the hotel was clean and safe! Having the fridge/microwave/stove in the room was great since we have kids. Great stay and a great value and we will definitely repeat it!

Helpful?
Thank Dina0414
Linden, Virginia
1 review
5 of 5 stars Reviewed September 27, 2013

We recently stayed in one bedroom suite @ this location. We were pleasantly surprised by spaciousness of the room, comfort, fully stocked kitchen (dishes, pots, pans, etc.), full size refrigerator, (2) TV's, (2) telephones, nice breakfast bar, virtually thick, sound proof walls. Pool depth 3>4 ft. (max). Didn't have to worry about (5) (local) grand kids in water too deep.... More 

Helpful?
Thank Chris M
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Chris - The staff and I read your review, and would like to thank you for writing such nice things about the hotel and our location. As the hotel manager, I am very lucky to have such a well-trained hospitable staff. We truly appreciate your comments regarding the location, room size, and amenities. Thank you again for sharing your experience... More 

Indianapolis
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2013 via mobile

I'm have been on the road for over a year and moving from one hotel and Extended Stays and this by far was awesome. Great Location shopping and eating in one central locations the best. The swimming pool and patio design really work well. I also thought that the rocking chairs out in front of the establishment was a taste... More 

Helpful?
Thank Earl T
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Earl - Thank you so much for posting a review of our property. The staff and I were glad to read that you were pleased with your accommodations while staying with us. We are so glad that you liked our hotel's location, the onsite pool and the service our staff provided. Once more, thank you for taking the time to... More 

Memphis, TN
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 3, 2013

I was traveling to Charleston with my family for a wedding. The hotel was okay. Seems to have been updated and we were pleased with the accommodations. The hotel is located walking distance to the outlets & Coliseum (neither of which we went to, but nevertheless they were there).. The stay almost started off wrong because when we arrived on... More 

Helpful?
Thank DStarlite
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 22, 2013 via mobile

hotel is a nice the hotel it's simple and laid back. The grab n go breakfast isn't much so be prepared to cook in your room which has two burners. The pool is very small but the rooms are spacious and the windows open. Overall it's nice and the location is great!

Helpful?
Thank Babyeast3
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you for your recent survey response. I am so glad that you liked your room and the kitchen which is included. As well, I am pleased to read that you enjoyed the pool we have onsite and our location. Thank you again for your kind comments. We hope to see you again, should your travels bring you back to... More 

Moncks Corner, South Carolina
1 review
5 of 5 stars Reviewed July 5, 2013

The staff was so friendly ! The price was great ! The hotel was very clean. If you want to experience the best Customer Service check this Hotel out. My family and I really enjoyed staying at the hotel and feeling like we were right at home. Thank you for making us feel special!!! keep up the BEST CUSTOMER SERVICE... More 

Helpful?
Thank cynthia n
Manager_11525, Manager at Extended Stay America - Charleston - Airport, responded to this review

Hi Cynthia, Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding our customer service and the overall quality of your stay. We strive to provide a home away from home experience to each and every guest that stays with us. We would love to see you again, should your travels... More 

1 review
5 of 5 stars Reviewed July 1, 2013

The staff & the hotel was very nice. My husband & I also loved the locate it's closed to everything. The price was awesome with a full kitchen I felt like I was at home. I would stay there again!!! I kids also enjoyed it...

Helpful?
Thank Vazquez-MarinL30
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

Thank you for taking the time out of your busy schedule to post this review. On behalf of the entire staff, I would like to thank you for writing such nice things about the hotel and our entire team that works here. As the hotel manager, I am very lucky to have such a well-trained, hospitable staff. I am glad... More 

Belton, South Carolina
1 review
5 of 5 stars Reviewed June 20, 2013

We have stayed at this hotel many times and it is always clean, comfortable with a very friendly staff that is very accomodating to our needs. I would highly recommend this hotel to everyone. Pets are welcome as well!

Helpful?
Thank Trish G
Manager_11525, General Manager at Extended Stay America - Charleston - Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such nice things about the hotel and the staff that works here. As the hotel manager, I am very lucky to have such a well-trained hospitable staff. We truly appreciate your comments regarding the cleanliness of the hotel especially the positive comments about the Suite’s.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Extended Stay America - Charleston - Airport

Address: 5045 N Arco Ln, North Charleston, SC 29418-7001 (Formerly Homestead Studio Suites)
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $85 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charleston - Airport 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Homestead Charleston / Airport Hotel North Charleston
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