Crowne Plaza North Augusta, an IHG Hotel

Crowne Plaza North Augusta, an IHG Hotel

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Dining (23)
Crowne Plaza North Augusta
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About

4.5
#1 of 4 hotels in North Augusta
Location
4.8
Cleanliness
4.6
Service
4.8
Value
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

Contemporary Business Hotel in North Augusta near The River Golf Club

Crowne Plaza® North Augusta is nestled in the heart of Riverside Village, which provides a wide array of dining options and great shopping. Guests will be just a short drive from the Augusta University Hospital and the Augusta Convention Center.

Our hotel offers guests pet-friendly rooms and suites featuring premium amenities, along with complimentary Wi-Fi. No matter if you're visiting for work or play, our hotel is a relaxing retreat to unwind after a meeting or a day exploring Augusta.

Spend a fun day rooting for the Augusta Greenjackets at SRP Park, strolling through the Augusta Riverwalk, visiting Fort Gordon, or enjoying the vibrant nightlife found on Broad Street in downtown Augusta. Don't forget to see pro golfers tee off at The Masters Tournament at the Augusta National Golf Club, and make sure to enjoy some tee time yourself at the River Golf Club.

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Highchairs available
Parking garage
Wifi
Outdoor pool
Shallow end in pool
Fence around pool
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Rooftop bar
Patio
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

1060 Center Street, North Augusta, SC 29841
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Bush Field
Columbia Metropolitan Airport
58.4 mi
See all flights
4.5
4.5 of 5 bubbles345 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Crowne Plaza North Augusta is often celebrated for its prime location, which guests find convenient for both business and leisure pursuits. Many visitors commend the hotel's amenities, from the commendable cleanliness and spaciousness to the high-quality food and exceptional service, particularly during events. The inviting atmosphere, complete with a popular rooftop bar and cozy rooms, adds to the hotel's charm, although some travelers feel that the higher pricing for certain services impacts the overall value. While the rooms are generally praised for their cleanliness and comfort, occasional upkeep issues have been noted.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch

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345Reviews5Q+A60Room tips
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Detailed Reviews
Anita-Louise W wrote a review Nov 2023
3 contributions
Hotel's Favorite
5.0 of 5 bubbles
I had an amazing stay at the Crowne Plaza Hotel while I was attending a conference from November 6-8, 2023. The employees were so attentive, helpful, friendly, kind and accommodating. They did everything in their power to ensure I was comfortable and happy and that I had what I needed every single day. I'd even go so far to say they want above and beyond. Some employees that really stood out during my stay were Britney, Princess, and Nathaniel. (There were more but sadly I do not have their names, but if they worked during the time I stayed, they were all remarkable). I never offer to complete service surveys/reviews but in this case, I felt compelled to do so.
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Date of stay: November 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Antonella M, Owner at Crowne Plaza North Augusta, an IHG Hotel
Responded Nov 15, 2023
Thank you so much for your review! It was our pleasure to take great care of you and we are grateful to you for recognizing the level of service that you received! We thank you for the privilege of hosting you and we look forward to welcoming you again in the future.
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DanaAU wrote a review Nov 2020
Huntsville, Alabama194 contributions56 helpful votes
5.0 of 5 bubbles
My friend and I stayed here for two nights in November for the half marathon in town. It is located next to the stadium. We loved the location and ate lunch at the sports bar across the street. I loved taking a run on the greenway by the river outside the hotel. The hotel itself is very nice. Check in was easy and our room was very comfortable. It did have a very strong fragrance that finally disappeared after a while. Beds were super comfy and a nice selection of channels on the tv. Just a shower in our room but that didn’t bother us. They were nice to bring up tooth paste and more coffee pods for the Keurig. The location is super close to dining in downtown North Augusta and we loved the Whiskey Bar Kitchen and in Augusta we ate at Edgar’s Grill- also delicious. I rarely give hotels 5 stars but this was a great experience. Free parking would have been a perk but it was less than other places I’ve stayed.
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Date of stay: November 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shelly Brown, Owner at Crowne Plaza North Augusta, an IHG Hotel
Responded Mar 17, 2021
Dear DanaAU, Thank you so much for taking the time to provide feedback on your stay at the Crowne Plaza North Augusta. It was our pleasure hosting you. We look forward to welcoming you back soon! Sincerely, Shelly Brown Guest Relations
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
darrellb913 wrote a review May 2022
Cumming, Georgia45 contributions6 helpful votes
5.0 of 5 bubbles
We frequently visit the Augusta area and have grown weary of the hotels on the Georgia side of the river. We actually left one particular hotel early this trip and moved to a river view room at this Crowne Plaza on the South Carolina side. What a difference! Clean, bright and alive with memorable service by Joseph at the front desk, Donald the shuttle driver, and Tyler at the rooftop bar.

The room was nicely air-conditioned upon arrival (instead of wondering if it would ever get cold). The view was terrific (instead of asking for a view and being ignored). We will be back from now on.
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: They have convenient shuttles to local venues. Leave your car in the room parking garage and walk...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Greenawalt, General Manager at Crowne Plaza North Augusta, an IHG Hotel
Responded May 24, 2022
Darrell B Thank you so much for your great review of the Crowne Plaza North Augusta. Being that our hotel opened in Jan 2019 many frequent travelers to the greater Augusta t area are still discovering the Crowne Plaza North Augusta just across the 13th street bridge from Downtown Augusta located in the Riverside village next to the Greenjackets stadium along the beautiful Savannah River. We greatly appreciate your comments about our staff members as they work very hard to create unique and memorable experiences for our guests by sharing their gracious hospitality. Thank you again for your kind comments and we look forward to the opportunity to serve you again soon. All the best The Crowne Plaza Service Team
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Shayla Farmer wrote a review Apr 2021
1 contribution
5.0 of 5 bubbles
We had a great customer experience from the time we stepped in the hotel. Shantel was so kind to get us a restaurant menu so that we could review in our room. The restaurant staff was great and food was wonderful.

We did request to change rooms just because we saw a little critter (it happens and I’m a big baby) and Shantel was so apologetic and accommodating. She found us a new room and asked that we check it out to make sure we were comfortable and even gave us drink tix. Even the new attendant who was on the desk with Shantel was pleasant.

There are certain things that you can’t fake. As a certified Leadership Consultant, I sincerely hope the leadership team realizes what they have in Shantel and realize the value that she brings to the hotel.
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Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannine Steinkuhl, Sales at Crowne Plaza North Augusta, an IHG Hotel
Responded Apr 22, 2021
Dear Shayla O, Thank you so much for your 5 star review. We most certainly value team members like Shantel who go the extra mile for our wonderful patrons and ensure they have an overall great experience. We truly appreciate your feedback and look forward to your next visit.
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karaba22 wrote a review Feb 2021
Ormond Beach, Florida69 contributions13 helpful votes
2.0 of 5 bubbles
I purchased an upgrade to a king superior room which said pad it had spectacular views of the river. When I got to the room it was so tiny and the view I had was of the ac units and garbage cans. I called to the front desk and asked if I was in the right room and she said they were full and putting people “where they can” I asked if I got the room I paid for and she said yes. I think I got ripped off. I also found a pubic hair in the shower and the pillows are for a queen bed not a king bed.
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Date of stay: February 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Crowne Plaza North Augusta, an IHG Hotel
Responded Feb 18, 2021
Hi karaba22, Thank you for choosing our hotel for your lodging needs. We welcome feedback from our valued guests. We would like you to consider our hotel a home away from home. It seems we missed the mark on this day because of the room type you received and poor cleanliness standards of the room. Your comfort and convenience are of utmost concern, and I am sorry for any uneasiness you may have experienced. I sent you a private message to ask for your reservation details. Again, thank you for making us aware of your hotel experience. I look forward to your response. Warmest regards, Zel N. Case Manager IHGService
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John N wrote a review Jan 2021
United States1 contribution
5.0 of 5 bubbles
I'm kinda a hotel snob. I know what I like when i see it. Rooms: Clean as a whistle, well appointed. Whole Place: Brand new (or seems it) Environs: What's not to like about the Sav River out the door (I run and it's delightful) Rooftop bar: Good drinks, great view! Kitchen: Only one experience for breakfast, um, get the grits - yummy. Every staff member I've meet, servers, housekeepers, etc. are nice as pie. Speaking of which: Shantel at check-in. 1/2 the reason I stay. A smile bigger than the River and helpful as all get out. #ShantelFanClub Drawbacks: stupid paid parking policy (thanks North Augusta) and no EV charger which is stupid for an upmarket location (again, thanks North Augusta)
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Date of stay: January 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shelly Brown, Owner at Crowne Plaza North Augusta, an IHG Hotel
Responded Mar 11, 2021
Dear JohnnS8073BQ, Thank you so much for your wonderful 5 star review! It was our pleasure hosting you. We are delighted to hear that you enjoyed our location and rooftop bar. We look forward to welcoming you back soon. Sincerely, Shelly Brown Guest Relations
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Robert K wrote a review Dec 2022
Haines, Alaska1 contribution1 helpful vote
1.0 of 5 bubbles
I have never written a negative review. This stay has been completely unacceptable. It's bad enough that they make you request room cleaning, but when you do request it, they ignore the request. We are staying 7 nights and so far we have had 1 room cleaning. 1 toilet and bath cleaning, 1 trash removal. Not even checking coffee and replacing supplies. We asked specifically at the desk for cleaning and came back after a long day out to nothing done. We will never stay at a crowne plaza again and feel we have been cheated out of a lot of money for 7 nights stay.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Greenawalt, General Manager at Crowne Plaza North Augusta, an IHG Hotel
Responded Jan 1, 2023
Thank you for your recent stay with us. I was very disappointed to read your comments about the lack of housekeeping service, as we would not want any of our guests to experience this, and it is not the type of guest comment we hear very often, and for that, I truly apologize. I have shared your comments with our Executive Housekeeper to review with her team and make the necessary corrections. I also apologize that you were told that our housekeeping was upon request only, as this is not true. The hotel housekeeping team does provide daily full housekeeping service for all rooms without having to ask for it. I can understand your frustration and only hope that you will allow us another opportunity to win back your trust and show you that our team is capable of providing first-class service Respectfully
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Rey Tyler wrote a review Jan 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
I am not one to write reviews , but the service I received at the crown plaza in North Augusta , specifically from a young lady name Shantel was nothing short of amazing. After having a bad drive up to North Augusta, I was greeted with smile and small talk that took my mind off the stressful day I had. She oriented me to the nice hotel and even check on me about ten minutes after I got into my room (via phone call) to make sure the room was to my satisfaction. She provided me accurate restaurants recommendations about the food options near the hotel. If Shantel is the standard for customer service, I will make sure to pass the word to my business colleagues that frequent this area as they plan their future hotel accommodation.
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Date of stay: January 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeannine Steinkuhl, Sales at Crowne Plaza North Augusta, an IHG Hotel
Responded Jan 13, 2021
Thank you, Ttyler3 for your feedback and praise of Shantel. We have shared this feedback with her and encourage her to keep it up! We look forward to welcoming you back to the Crowne Plaza North Augusta for future stays. Sincerely, Jeannine Steinkuhl Director of Sales & Marketing
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Doris G wrote a review Nov 2023
King George VA2 contributions
5.0 of 5 bubbles
Tasheeka,Sierra Was so pleasant appearance was fabulous. Service was excellent. Always made sure our food was up to standard and hot as we ordered no matter how busy they were. The restaurant was very clean and very pleasant surroundings the manager on that day November 23 was very pleasant and made sure our service and food was hot in the service was good these two young ladies always made sure we had our coffee before we even walked into the restaurant would recommend restaurant for breakfast fantastic. Best customer service.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Greenawalt, General Manager at Crowne Plaza North Augusta, an IHG Hotel
Responded Dec 4, 2023
Retired sailor 1067 Thank you for your kind comments about our Salt and Marrow restaurant and our staff as they work very hard to ensure our guests have a great experience. We are pleased that you enjoyed it and we will look forward to the opportunity to serve you again soon . All the best
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Susan H wrote a review May 2022
1 contribution
2.0 of 5 bubbles
What they don’t tell you
The taxis on the Georgia side of Augusta are not allowed to come pick you up. The hotel offers a shuttle that mostly picks up people from the airport. It dropped me off at a restaurant to eat breakfast because I missed breakfast that ended at 10 and it was two hours after I finished eating before they came and picked me back up. If you miss breakfast at 10 and can’t get a ride you will eat cereal which you will pay a pretty penny. They offer a rooftop “bar quote which closes at 10 and stops serving food at nine the main restaurant only seats 20 people and it’s only open from five until nine. There are no restaurants within walking distance. There are none of the usual services you would expect at a luxury hotel such as a safe in your room, room service, Concierge service, and bellboys.BRING OR RENT A CAR!!
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greg Greenawalt, General Manager at Crowne Plaza North Augusta, an IHG Hotel
Responded May 12, 2022
GGsusanh I apologize that you had less than a satisfactory experience during your recent stay, as we strive to ensure that all of our guests have an enjoyable and productive visit. Upon arrival, we provide all guests with an information sheet that shows the hours of operation of our outlets. Salt and Marrow Kitchen is our main restaurant with table seating for 70 guests, plus a private dining room that seats 20. The restaurant serves breakfast and dinner. It is open daily at 7 am to 10 am for breakfast. The restaurant is closed for dinner on Sunday and Monday nights. However, we provide food served at the lobby bar until 9 am. The main restaurant serves dinner unit 10 pm Tuesday - Saturday night. Right outside of the hotel's front entrance less than 50 yards away are 2 local restaurants where guests can also enjoy a Mexican restaurant and a Southern Bar B Que restaurant. The hotel is located 1 mile from Augusta Ga city center where you can find a wide variety of dining options. The hotel; provides local transportation service Tuesday - Saturday evening for 3pm - 10 pm for guests who wish to dine within a 5-mile radius of the hotel. All of these details are also outlined on our website. I apologize that the above information may not have been communicated to you properly and we do hope to have an opportunity to regain your trust on a future visit to our area
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Not the right property for you?
There are more places to choose from in the North Augusta area.
PRICE RANGE
$143 - $200 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaNorth Augusta
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Crowne Plaza North Augusta, an IHG Hotel $158 ($̶1̶6̶9̶) - Updated 2024

Frequently Asked Questions about Crowne Plaza North Augusta
Which popular attractions are close to Crowne Plaza North Augusta?
Nearby attractions include Augusta Canal Discovery Center (0.7 miles), Sacred Heart Cultural Center (0.5 miles), and Morris Museum of Art (0.5 miles).
What are some of the property amenities at Crowne Plaza North Augusta?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Crowne Plaza North Augusta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza North Augusta?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza North Augusta?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Crowne Plaza North Augusta?
Conveniently located restaurants include Salt + Marrow Kitchen, Frog Hollow Tavern, and Farmhaus Burger.
Are there opportunities to exercise at Crowne Plaza North Augusta?
Yes, guests have access to a pool and a fitness center during their stay.
Is Crowne Plaza North Augusta located near the city center?
Yes, it is 0.8 miles away from the center of North Augusta.
Are any cleaning services offered at Crowne Plaza North Augusta?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Crowne Plaza North Augusta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza North Augusta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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