We stayed Sep 3 - 6, 2020 and thoroughly enjoyed ourselves. It is an older property but our room and the facilities we used were very well kept. We stayed in a partial ocean view room and were not the least bit sorry we passed on full ocean view to save some $. We enjoyed our balcony and the view it provided. The lower partial ocean view rooms on the left side of the hotel (facing ocean) were somewhat obscured by a building on the shore front. The ocean pool is huge! We rented a cabana for $50 a day which came with bottled water and a HUGE fruit bowl. Easily $25 in water and fruit. The cabana had a mini fridge and an extra large chaise lounge which was comfy for all 3 of us. We spent a full day on the beach, just steps away from the hotel, and rented two lounge chairs and an umbrella for $40. The beach was immaculate. The hotel provides pool towels and beach towels which were in plentiful supply. We stayed on the hotel property most of our visit and always felt 100% safe and secure. We were not traveling with children this trip but this property is definitely family friendly.

I picked this resort because it was part of Hilton and found on my Hilton app. The resort was nice and south of town away from the crowd. The only complaint I had was the additional $22 resort fee. I think it should be waived during this Covid time. For $22 I saved $14.50 on 2 50% off drinks and got 2 pool towels. For 3 days ($66) I received this amenity. The lazy river tubes had to be purchased in the gift shop and I assume due to this people were just swimming in the lazy river. For those we noticed with tubes they could not really utilize lazy river due to swimmers. Also the pier which I think is part of the double tree property is open but costs $3. Why couldn’t this be included in the resort fee? We also didn’t realize until later we were not offered cookies at check-in. I found it on my Hilton Honor app. I know these are tough times due to Covid, but some of the items I requested such as water for my room did not come so we waited before calling again (think water is part of the $22 fee). Each evening we did request new towels and those came very quickly. Before you book remember there is an additional $22 so you may want to compare the price to other hotels who do not charge a resort fee. I tried to contact Hilton through the honors app without any luck so I am posting a review.

This was probably once a premier property—maybe in the ‘90s or thereabouts. But now it’s older and worn. For example, I felt uncomfortable walking barefoot on the carpeted floor in my room. The ice machine on my floor didn’t work for over a day, long after I told the front desk about it the first time. Some of the staff seems to try to be accommodating, but they seem unhappy to be here, especially during the coronavirus crisis, which put a premium on the cleanliness that I saw somewhat lacking. It was tolerable for a couple of days, but I’m moving to a newer property today for the rest of the week. To their credit, they did agree to waive their resort fee since most of the amenities were shut down because of the virus.