I have stayed with the Gazebo Inn exclusively since 1997. The property is an older property that has been maintained very well. I have been completely satisfied with all of my stays, until today. I made a reservation the day before my arrival, paid in full, and was ready for another peaceful vacation. Upon my arrival, there was a gentleman pressure washing by the front doors. He greeted me with a smile and a welcoming "hello". He got me a mask to wear when entering the building, and explained that they were required within the building. I put it on and proceeded to the office to complete my check-in. This is where things went downhill fast. The "owner", Julie, started the process of getting my paperwork, and once again explained about the masks and I stated that I was fine with wearing the mask within the building. She walks behind the desk and stated that she was going to refund my deposit, which was not a deposit, the room was paid for in full, because things were not going to work out with me staying there. She then proceeded to blast me with vulgarities, telling me to get off of her property. I asked her what the problem was, which she responded to with another string of vulgarities, and tried to force me out the door. I refused to move until I got a valid answer as to why I was being refused service. She then stated that it was because she felt I was lying and would not wear the mask within the building. When I asked for a receipt for the refund she started another string of vulgarities, and refused. I left the building and stopped and explained to the gentleman outside what had transpired, and asked if he felt I had been cooperative. He said that I had done what he asked, and he didn't know what the problem could have been. He said he would check on the receipt and went inside to talk with Julie, and upon his return he proceeded to tell me that the motel was actually closed but they were trying to open it back up with limited customers. I asked if that's the case why would you take a reservation at a close property. He said they were trying to get open back up and we're having some difficulties. Then Julie comes out of the building, without wearing a mask, with my receipt where she had credited my account, started screaming profanities at me again and calling me vulgar names, at which point she refused to give me my receipt. She turned around and walked back in the building, only to turn around and come back out and start screaming at me again so I told her that's fine I will call the police I got my phone and started dialing. She waded the receipt up and threw it at me and said get the f*** off my property I'm not telling you again. The gentleman outside, at this point I realized was probably her husband, started calling her down and said that was totally uncalled for. After she went in he said that he was sorry that she had acted like that but things are really tense right now with this COVID pandemic going on, but that she should not have acted in that manner. So, the gazebo inn will never get another penny from me. As I said, it is a great little place to stay, it's always clean, the atmosphere has always been very welcoming, until today. So, good luck to what I am assuming is Julie's husband, you were more than kind and professional. With an attitude like she had I'm sure this place will be for sale before long.…
I have never been to a cleaner or friendlier motel! the front desk is amazing but the cleaning staff are some of the nicest people on the planet! they do an amazing job in the rooms and they LOVE to laugh!!! we stay here about four times a year and our daughter call it our other house! we cant wait to see you again Gazebo family!!
The lady at the front desk who is part owner said she would reimburse me for a month in advance.Then she saidI need to get a lawyer, stayed here for two months and I saw alot of bugs.She has been rude to other guests
I guess no matter what time of year the gazebo never disapoints. Just a weekend getaway with my husband. The only thing is it was cold. I can say we will be back in July if not sooner. Enjoy seeing all the families we have met over the years.
I am staying at gazebo inn now for the weekend and wanted to thank you guys Rob Julie Tina Joey Roxann and staff for making this a safe comfortable place to stay. Thank you for locking the doors at nite to keep people out thank you for posting rules every where and actually following up on them. I can come here relax and feel very safe. I come here 10 or more times a year and always have a very relaxing enjoyable time. Thank you guys for providing this old ancient hotel for us that love it and love you guys for all you do to keep us safe and comfortable. By the way all the rooms I stayed in had a flat screen tv. Thanks again guys.cant wait to come back again. E Hinson