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There is not enough space to write about the horrible experience myself and my co-worker experienced here at this place! In a nutshell after driving 9 hours to this place, my room type wasn't available (according to night manager ASHLEY) and we came down to...More
The room as clean, hotel was clean. Very nice place and a great value. All of the employees were polite and well mannered. The pool area and outside was also clean and well maintained. Also in a great location. I enjoyed my stay and will...More
3 Thank kcline22
Response from SandcastleMgr, Manager at Sandcastle Oceanfront Resort at the PavilionResponded June 1, 2017
Thank you for your review! We are in the process of completing a complete remodel. So happy that you enjoyed your stay and we are looking forward to you visiting again!
Check in was a joke. No travel maps or guides in lobby , dirty old carpets. I overheard the clerk telling a patron that they were too busy to bring things to his room, but he could come get them. What is that about ????...More
The Sandcastle Resort always has staff walking around the pool looking for coolers,they dont allow you to have a cooler at pool because of their Tiki Bar. It makes you feel like you are being watched all the time.If you didn't buy your beer or...More
We knew from looking at reviews that the hotel needed some updating but we did not expect it to be so dirty. The outdoor pool I could not even allow my children to get in, people were eating sandwiches etc. so there was remnants of...More
$86 - $219 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#79 On the Beach Hotel in Myrtle Beach
Non-Smoking Rooms ,
Number of rooms
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United States >
South Carolina >
Coastal South Carolina >
Also Known As
Sandcastle Oceanfront Resort At The Pavilion Hotel Myrtle Beach ,
We were required to pay a $200 "security deposit" per person, in cash. They refused to refund it to us when we checked out saying they had to see if we had broken the rules and then we were handed a poorly drafted letter... More
We were required to pay a $200 "security deposit" per person, in cash. They refused to refund it to us when we checked out saying they had to see if we had broken the rules and then we were handed a poorly drafted letter (please see my picture of this letter attached to my review). They said they'd mail it to us later. That was a month ago and we have not received anything from them.
Response from Richard F | Reviewed this property |
The kitchen is very small. The stove is a 24" long stove, the refrigerator is maybe a 10 cu ft refrigerator top mount freezer combo. Also in the suites the kitchen devices the living area from the bedroom. Also there is... More
The kitchen is very small. The stove is a 24" long stove, the refrigerator is maybe a 10 cu ft refrigerator top mount freezer combo. Also in the suites the kitchen devices the living area from the bedroom. Also there is hardly any counter space. Also to add this place is guilty of one of my biggest pet peeves, there was no strainer in the kitchen (so annoying).
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"Make sure you have proof/documentation of the room type you book"