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Hilton Garden Inn Myrtle Beach/Coastal Grand Mall

Traveler (43)
360
Panoramas (16)
Room & Suite (101)
Certificate of Excellence

About

#9 of 205 hotels in Myrtle Beach
Location
Cleanliness
Service
Value
Certificate of Excellence
Hilton Garden Inn Myrtle Beach/Coastal Grand Mall boasts an ideal location, within a mile of the airport and moments from Myrtle Beach's best attractions such as Broadway at the Beach. Step into our stylish hotel and relax in a spacious guest room offering a range of functional amenities such as a large work desk and ergonomic chair, complimentary wireless internet access and a 32-inch flat screen HD TV. Guests can also choose to upgrade to a whirlpool suite, featuring all standard amenities as well as a king bed and whirlpool. Go for a refreshing swim in the heated indoor or seasonal outdoor pool with whirlpool, or work out in the fully equipped fitness center, all on-site services are for your pleasure.
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Property amenities
Pool
Restaurant
Free parking
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
62Somewhat walkable
Grade: 62 out of 100
31Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
857Reviews
20Q+A
48Room tips
Traveler rating
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  • 48
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  • 17
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Popular mentions
Airline referred my Wife and I due to our flight being cancelled. Airline was misleading but our stay was very smooth. Staff was pleasant and helpful. Bartender/Server Ann was very knowledgeable and pleasant. We would stay here again.
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Review collected in partnership with Hilton Garden Inn
Response from HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 3 days ago
Sorry you had to find us by accident LOL. I am glad the team here at the Hilton Garden Inn in Myrtle Beach was able to help you through your flight issues.
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Hotel's Favorite
I chose this HGI because of its proximity to the airport. I was getting into town the night before the rest of my group, so wanted a relatively inexpensive, clean hotel to hole up for the night. Very close to MYR. Friendly staff. Clean, modern. Only issue we really had was
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Response from HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 4 weeks ago
Yes we do have a shuttle that goes to the airport that runs from 5am to 12am. I am glad you had a pleasant experience as our guest and we hope to see you again here at the Hilton Garden Inn Myrtle Beach. Thank you, Tom McDonald
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The staff at this hotel are very accommodating and friendly. The remodel of the hotel was done very tastefully and the breakfast staff are extremely customer friendly they are always available to assist you and they make sure you have everything you need.
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Review collected in partnership with Hilton Garden Inn
Response from HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 3 days ago
Thank you for the feedback in regards to he remodel, you do not know how glad all of us are that it is complete. It does give the Hilton Garden Inn a whole new feel. We of course hope to see you again on your next visit o Myrtle Beach.
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I had bad experience with the desk manager in the morning. I shared my concerns with Hilton. I would have thought the local manager would reach out for details but this did not occur. I certainly wasn't valued as a customer, so I won't return. Shame, as it is a nice location
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Review collected in partnership with Hilton Garden Inn
Response from HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 2 weeks ago
Thank you for the feedback I am sorry for the confusion created in the morning. I am sorry you feel you cannot return as we hope that all our guests have an enjoyable stay. It is unfortunate that you could not get our car charging station to work while you were our guest as due to your incident we did run a full diagnostic on the charger and so did BLINK as well remotely and there did not seem to be a problem. Of course we will move forward with labeling our drop off area more clearly so that in the future it is clear there is no extended parking in that area for the safety of all our guests. If you would like to discuss this any further detail please feel free to reach out to me, if I do not hear from you I will follow up in the early part of next week.
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Hotel was great. We loved the location. It was close to everywhere we wanted to go. Beach, mall, food Etc. We stayed here before and it was a no brainier on what hotel to stay at when we were passing through. We did have an issue with the bathroom that didnt get resolved in a
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Review collected in partnership with Hilton Garden Inn
Response from HGIMB1, General Manager at Hilton Garden Inn Myrtle Beach/Coastal Grand Mall
Responded 3 days ago
I am glad the team here are the Hilton Garden Inn in Myrtle Beach was able to solve the problem and keep you as one of our loyal guests. Our goal is of course for everyone to have a trouble free stay but when an issue arises we want any team member to be able to take the necessary steps to insure it is solved to the customers satisfaction.
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PRICE RANGE
$143 - $279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn myrtle beach/coastal grand mall hotel myrtle beach
LOCATION
United StatesSouth CarolinaCoastal South CarolinaMyrtle Beach
NUMBER OF ROOMS
112
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