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Holiday Inn Charleston-Mount Pleasant

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Holiday Inn Charleston-Mount Pleasant
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104 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Mobile, Alabama
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stayed here for 5 days. The good...it's a fifteen minute drive over a beautiful bridge from downtown Charleston, and a lot less expensive...there are lots of hotels in this area, with shopping and restaurants. The front desk staff area are great..they try to handle all the problems that arise with a smile and honesty. The bad...the... More 

Helpful?
Thank Catherine P
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Catherine P, We really appreciate you giving such a candid review of your stay with us. We want to first of all apologize for any and all inconveniences you experienced. We will certainly take your comments regarding poor service and look to use them as training and coaching opportunities with our team members. We hope that you will give... More 

New Market, Tennessee, United States
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

Terrible from the start. First our reservations were cancelled which luckily I checked due to not getting an email confirmation. We were first off the cruise to find the shuttle we were suppose to be in had just left after waiting 20 in the rain we caught a taxi back paying an additional $22. We called the hotel to see... More 

Helpful?
Thank Karen H
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Karen H, We do regret to read of your experience, and thoroughly apologize for all inconveniences. This is very uncharacteristic of the typical service that is provided. Which has led us to continue to use the same company to provide the shuttle service. We will look into what the disconnect may have been this time around. We have never... More 

New York City, New York
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Charleston is a MAJOR travel destination now and staying inside Charleston (especially Downtown) is going to break your bank. This hotel is a 2 minute drive to downtown over in Mt. Pleasant and offers a cheaper alternative than staying right in downtown. Rooms were clean and tidy and all staff was really friendly. The housekeepers especially. The pool was marvelous!... More 

Helpful?
Thank Fernando C
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Fernando C., Thank you so much for your review! We are so glad you found your accommodations clean and the staff members friendly. The housekeepers will be so delighted that you mentioned them specifically. Thank you again, and we look forward to your next visit with us. More 

Maryland, USA
Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We spent 3 nights here. The hotel is older and in need of refurbishment. Our room was clean. Everything worked. Water pressure a little low. Room was well cleaned each day, but we were always short changed on towels, which were old and dingy. The pool was the best part of the hotel. Lovely well kept area. Hotel Location is... More 

Helpful?
Thank maggieMD
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear maggieMD, Thank you for taking the time to provide feedback regarding your stay with us. It was regrettable to read of the inconveniences you experienced while here, and we thoroughly apologize for them. We are glad that you found your room to be clean, and you were able to enjoy our beautiful pool area. We do hope you will... More 

Winthrop, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

My national organization held its annual meeting at the Holiday Inn Charleston-Mount Pleasant. Staff was most helpful, cooperative, and professional during the initial planning and contract phase as we arranged for a block of rooms, hospitality area, and banquet. The Holiday Inn met or exceeded expectations on all counts. The staff cheerfully accommodated the few glitches that invariably crop up.... More 

Review collected in partnership with this hotel

Helpful?
Thank wdwolf
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear wdwolf, We really appreciate you sharing your experience! It was a pleasure to read of the service you received from the planning of your event with our sales team, to the great service provided by the banquet staff. Again thank you for the feedback, and thank you for recommending us to others. We look forward to your next event! More 

Melbourne, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel during a coach tour. Although the room was as expected for a Holiday Inn the service in their restaurant was absolutely appalling. They appeared to be very understaffed and the bar attendant clearly did not want to do anything other than serve drinks to those at the bar and bellyache to anyone who would listen.... More 

Helpful?
Thank JUALBEAM
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear JUALBEAM, Thank you so much for staying with us, and thank you for the feedback. Your comments have not been taken lightly. We will use them to improve our service, so that future guests do not have the same experience. Thank you again for your review. It was very much appreciated. More 

West Columbia, SC
1 review
4 of 5 stars Reviewed 1 week ago

I booked some of my personnel here for a project in Mt Pleasant. The feedback I got from my people was all positive. When I travel to the Charleston area, this is where me and my family will stay. The staff was great to work with.

Review collected in partnership with this hotel

Helpful?
Thank vic829
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear vic829, Thank you so much for choosing our hotel to accommodate your personnel. We are so delighted that you got positive feedback, and subsequently will be making our hotel your property of choice when in the area. We look forward to having you and your family as our guests. Thank you again. More 

Cape Coral, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

One of the best hotels we have used for our Navy reunion group. The service was excellent, the catered events went off smoothly, anything we asked for we got. The entire hotel was exceptionally clean, especially the rooms. We were there when a hurricane hit, and the hotel kept operating without a pause.

Review collected in partnership with this hotel

Helpful?
Thank Kurt W
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Kurt W., Thank you so much for choosing to stay with us for your reunion! It was our pleasure to serve such a great group of people. The entire staff was so delighted to know that we helped to make your stay a success from the cleanliness of the individual rooms to the banquet service. We hope to be... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Ashlee is the greatest! She never leaves you waiting for service. She is definitely in the right business for customer service. I come to visit now and eat here just because t is so hard to find good service. Great stay here and even better service at the restaurant. Thank you Ashlee and staff for making our visits to Mount... More 

Helpful?
1 Thank Nina N. S
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Nina N. S, Thank you for staying with us! We were so delighted to read your review. Thank you for recognizing Ashlee, and for taking the time to share your experience. We look forward to your next visit. More 

Odenton, Maryland
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Low expectations for a Holiday Inn in general, but this one was lacking in the overall cleanliness. Our room was barely cleaned before we arrived. The surfaces were very dusty, there were small children's handprints on the mirror in the room and the kicker was the hairs on the linens. During our three night stay, nothing was dusted or vacuumed.... More 

Helpful?
Thank xtinkbellx
HIMTPmanager, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear xtinkbellx, We appreciate the feedback. We want to thoroughly apologize for the cleanliness issues you found with your room. This is completely unacceptable and will be addressed immediately. We will also contact our drink machine vendor regarding the lack of water found in most of the drink machines. Thank you for staying with us, and thank you again for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn(R) Charleston-Mount Pleasant offers quality amenities and a great location situated next to the Arthur Ravenel Jr. Bridge, the "Gateway to Historic Downtown Charleston." Cross one of the longest cable-stayed bridges and enjoy the panoramic view of the Holy City. In four miles, you will experience famed Charleston historic sites and attractions that make our city so alluring. Our easy access to US Highway 17, I-526 and I-26 makes for a quick drive to enchanting beaches, golf resorts, Patriots Point, plantations, and other attractions. We are centrally located to the Mount Pleasant Business District. Our Charleston Hotel is designed to meet the needs of corporate, group and leisure travelers. ... more   less 

Additional Information about Holiday Inn Charleston-Mount Pleasant

Address: 250 Johnnie Dodds Blvd, Hwy 17, Mount Pleasant, SC 29464-2933
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Price Range: $108 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charleston-Mount Pleasant 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Charleston/Mount Pleasant Hotel Mount Pleasant
Holiday Inn Mount Pleasant
Mount Pleasant Holiday Inn
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