This hotel/resort is beyond AMAZING. Even though its a little pricey its worth it. The view is beyond beautiful and the amenities are over the top. Everything is very new in the beach club and it looks like they had a hotel designer that actually knows what people like for a change. Very exquisite taste indeed. We had the best time ever here and will be back.
Don’t let the mixed reviews of this resort keep you away, I’m glad I did not. PROS: pet friendly, clean, fresh, relaxing, awesome manners, understanding staff CONS: no room service because of covid. All in all such an amazing experience!
This Hotel was great. The entrance was gorgeous. the staff was kind and friendly. Our room was beautiful overlooking the dock station and the water. We had a great time visiting the ship yard, overall it was fascinating and I would highly recommend this Hotel.
Beautiful resort, great amenities, beautiful view of downtown across the river, great view of Fort Sumpter, USS Yorktown is just steps away... best sunset over the city. Awesome resort facility. 10 minutes from downtown... 20 minutes with the on site water taxi.
Great views from balcony rooms of the harbor and pool! Suite was spacious as was only 2 of us. Would get a little crowded if with children but nice to have separate room for them. Bathroom was nice with separate bath and shower - as well as sliding door to separate toilet. Massage therapist, Byrklei, was amazing at the spa. Really knew her stuff and was responsive and professional. Also respectful of covid precautions. Staff at the resort were nice but didn't execute simple tasks like getting a breakfast order correct or calling back when they said they would to follow up on an issue. The concierge when we arrived was very helpful about activities, getting around and recommending restaurants. The manager (maybe?) when we checked out was also very professional and helped resolve an issue with some other large group's drinks on our bill (it happens). Rest of the staff was just not trying very hard or didn't care. Overall not respectful of covid precautions. Often found not wearing masks or not covering their nose, not respecting social distancing or wearing gloves when handling food.…
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