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Red Roof Plus+ Mount Pleasant

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Red Roof Plus+ Mount Pleasant
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408 Reviews from our TripAdvisor Community

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Showing 396: English reviews
Saint Albans, West Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for a night before we took a cruise out of Charleston South Carolina. It wasn't the fanciest place in the world but it did the job for what we needed it for. The location is very convenient to the Carnival cruise port. The front desk staff wasn't very friendly.

Helpful?
1 Thank WES_XPRESS
Whitianga, Waikato, New Zealand
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Ok looking on the inside, modern fittings & bed etc. BUT moguls on ceilings, walls & bathroom door frames. As soon as we opened the front door you could smell it. The only reason we stayed was it was late, were tired & just put allergies aside. Also we found a twisted mess of someone else's hair on the underside... More 

Helpful?
Thank TonyHeather
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review

Thank you for bringing this to our attention. It would great to be able to speak with you about the exact room you stayed in in order to address any issues in a professional manner. i will be contacting our reputable exterminating service ASAP since this is unacceptable. We are here to serve you with pleasure and want to ensure... More 

California
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a great alternative to staying in the city of Charleston. It is just across the bridge, the first exit. It is clean, in a good area, quiet and reasonable. We stayed here while visiting Charleston. The staff was excellent and we were able to leave our car there while we took a cruise from Charleston. They gave... More 

Helpful?
Thank RCMaui
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review

Thank you so much for taking your time to share such a positive review. We appreciate you as our guest and am so happy to know that we are able to meet your needs. We look forward to seeing you again when returning to the area. More 

Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

While trying to close the bathroom door I fell over the commode which is too close to even step around! The alarm went off and woke us up in the middle of the night (and while I was checking in resulting in ear ringing which has not resolved) because it has "a short or something". The desk clerk on duty... More 

Helpful?
Thank Shannon D
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review

I just wanted to apologize for your unpleasant stay. This was not brought to my attention and I hope you know your comments are taken very seriously whole we continuously work on improving our quality and service on a daily basis. I hope that you will give us another try and chose one of our premium rooms that include in... More 

Kent UK
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here overnight, after arriving very late and very tired after driving from Charlotte. Bedding and room was clean, but room seemed very dated. Lamps and metal work on all the lights and fixtures looked as if they were rusting. Room smelt musty and damp. Stayed at the back of the building, next to stairwell, which created noise nearly all... More 

Helpful?
Thank uk-connect
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

If you don't care about friendly service and cleanliness this is it! Upon check in which was late, the room at first glance (rm 124)appeared clean however the bathroom had a black hair (I'm blonde) on the base of the bowl and inside bowl it was obvious it was not cleaned. Trash cans outside were overloaded, guests smoked right in... More 

Helpful?
Thank Mindy K
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review

I just wanted to take the time to apologize for the unacceptable stay you experienced. I am embarrassed to say the least and wanted to publically thank you for bringing this to my attention. We work hard to improve our quality and service on a daily basis. This is in no way our standard and will not go unaddressed. Yes,... More 

Toronto, Canada
Level Contributor
131 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Room: Our room was clean and large. Plenty of towels, lots of space for all of our gear. Service: All of the front desk staff were very friendly and accommodating. We arrived a few hours before check-in, very hot in the summer heat riding up from Savannah on our motorcycle. They had our room ready in 15 minutes while we... More 

Helpful?
Thank Laura R
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review

I just wanted to say thank you on behalf of the entire Red Roof team ! We appreciate you taking the time to share such a positive review. We are pleased to know we were able to deliver on the clean rooms and great customer service we strive for with each and every guest. We look forward to your next... More 

North Carolina
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I cannot fathom this place charging $150/night--I would have been upset paying half that. the only good thing about it is the location. I was worried I would not be able to stay the night here. Checking in, I was overwhelmed by the smell of cigarette smoke in the lobby. In the room, overwhelmed by the musty odor and mold... More 

Helpful?
Thank fuleco7
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review

Thank you for bringing this to our attention. This is not our standard to say the least. I would appreciate you calling me directly to discuss this in detail @ 843-884-1411. I sincerely apologize for such an unpleasant stay and would like the chance to investigate what happened further and look forward to speaking with you. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 25, 2016 via mobile

I woke up to baby roaches in my bed! Crawling all over me. They still charged the visit and gave a free stay pass! Even showed pictures which I accidentally deleted off my phone and even showed management! Granted the room was clean but looks can be very deceiving!!!!!!!!!

Helpful?
2 Thank HgHoover
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review

Please contact me to discuss further @ 843-884-1411. I am unaware of this happening at all and need information to professionally address this issue with our exterminator. I sincerely apologize and am confused as to who you spoke with and how it appears to not have been handled correctly. Thank you. More 

Saint Augustine, Florida
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 23, 2016

Rm 165, king deluxe with microwave & fridge. Older hotel, clean room. Handicap shower/bathroom not asked for. Very little space for toiletries. This room is located at back of hotel on first floor.. right in front of the stairwell. Kids running up & down. Kids & adults yelling.. echoed in stairwell. 11:30 pm called Tim at the front desk. He... More 

Helpful?
Thank MJmglS
i0242, General Manager at Red Roof Plus+ Mount Pleasant, responded to this review

Thank you for taking the time to share your review. We truly appreciate your feedback while we work to continuously improve our rooms and service. I do apologize for the unruly guests. We hope that you will stay with us again on your next visit. Our location is ideal and we have a superior staff that will make your stay... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Budget hotel in Hilton Head that is recommended for families. ... more   less 

Additional Information about Red Roof Plus+ Mount Pleasant

Address: 301 Johnnie Dodds Blvd, Mount Pleasant, SC 29464-2901
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Price Range: $105 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Plus+ Mount Pleasant 2*
Number of rooms: 126
Reservation Options:
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Also Known As:
Red Roof Inn Mount Pleasant Hotel Mount Pleasant
Mount Pleasant Red Roof Inn
Hotel Style:
#6 Business Hotel in Mount Pleasant
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