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Extended Stay America - Charleston - Mt. Pleasant

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304 Wingo Way, Mount Pleasant, SC 29464
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Extended Stay America - Charleston - Mt. Pleasant
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63 Reviews from our TripAdvisor Community

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A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

This is very clean and nice hotel with much lower price than hotels nearby. They have fully equipped kitchen inside studio suite and their breakfast is not that great and not hot. I guess that's why its rate is very low in comparison to hotels across. We came to visit Charleston, so it was very convenient 5 min drive over... More 

Helpful?
Thank A TripAdvisor Member
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our comfortable rooms and reasonable rates. I am so pleased to read that you received great customer service and enjoyed our fully equipped kitchens. Thank you again for sharing your comments with us. We look forward to hosting... More 

Toms River, New Jersey
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed December 9, 2015

This hotel is a great value for the location. We got a deal for booking (and paying) well in advance of our 12 night stay from late November to early December - $65/night, including tax. Be sure, though, because at that rate you cannot cancel without losing your entire payment. It is almost impossible to stay closer in Mt. Pleasant... More 

Helpful?
1 Thank Ternstyle1952
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to provide you with a home away from home experience at a great value! Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to... More 

Pickens, South Carolina
1 review
3 of 5 stars Reviewed November 18, 2015 via mobile

Room was very clean and air conditioning worked great. However we had: No hot water Breakfast is only muffins and fruit No hair dryer in room No conditioner for your hair. Again the actual room was great but the devil is in the details.

Helpful?
Thank gabriel w
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

The feedback provided in your review is much appreciated. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will have our maintenance engineer look into the mentioned issue. Additionally, please know that additional toiletries and hairdryers are available at the front desk. I will make sure we are clearly communicating... More 

Karlsruhe, Germany
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 2, 2015

The room was very spacious and clean. It was labeled as a smoke free room but obviously someone smoked recently in the bathroom. After a while we didn't notice anymore so we just mentioned it at checkout. The receptionist was very sorry.

Helpful?
1 Thank D R
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies for the smoke odors you experienced. Still, I am glad you had a positive stay overall and enjoyed our comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Hillsboro, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 15, 2015

The Extended Stay America was a great choice for me. The room was clean and spacious, the bed and pillows comfortable. The recliner was a nice addition for when I got back to the hotel in the evening for a little bit of relaxation time. The continental breakfast was great to grab a cup of coffee and a granola bar... More 

Helpful?
1 Thank twotracys1982
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our clean and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed October 12, 2015

We're on a tight budget right now, and this hotel fit our needs. The room is large and clean, the bath very clean. Quiet & smoke free. The kitchenette useful for making our own coffee and freezer for bringing back ice cream. There is no daily housekeeping - which is fine. We can make our own bed. Desk staff was... More 

Helpful?
1 Thank DanMorin
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you for posting such an amazing review. I truly appreciate your kind comments regarding our friendly staff, comfortable rooms and fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Rock Hill, South Carolina
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 30, 2015

Susan and I got married a year ago in Mount Pleasant and came back for our 1 year anniversary. This hotel had good ratings and was the cheapest for the area we wanted to stay. We were very pleased with the room. The kitchen was a nice bonus. We didn't use the stove but having a microwave was nice. But... More 

Helpful?
Thank Craig S
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you enjoyed our spacious rooms, friendly staff and fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 17, 2015

Good Hotel for easy access to Charleston without the hassle of trying to park in the city or cope with the crowds. Good accommodation for a night or a week as the rooms have a kitchenette with fridge , cooker etc plus a grab & go breakfast. Handy for Patriots Point and the very enjoyable river ferry ( only $10... More 

Helpful?
Thank David B
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our great location and our convenient amenities. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back... More 

Nashville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 6, 2015

I have stayed at Extended Stay before and this is by FAR the nicest one I have stayed at. The beds are very comforable, the room was very clean, the hotel is well kept. The staff was reasonably nice (not over the top nice but nothing negative to say about them). I was supposed to get $25 off my stay... More 

Helpful?
Thank tcabbage
Manager_11525, Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our great location, comfortable beds and clean rooms. I do apologize about the cold water situation and that it was not explained to you in detail. The city has indicated that cold water can be a challenge for our hotel during the summer months... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 30, 2015 via mobile

My husband and I stayed here and it was our first time visiting Charleston, upon checking in I mistakenly reserved two rooms and they gave me my refund and discounted my room!!! We loved the outlets next to the hotel and even walked over there!!!! The bridge was close by as well as a 10 minute drive to Folly Beach!!!... More 

Helpful?
Thank lisaflores
Manager_11525, Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed your first time in Charleston and your stay with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future should you be in the area. More 

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