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The Sanctuary at Kiawah Island Golf Resort

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1 Sanctuary Beach Dr, Kiawah Island, SC 29455-5434
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from The Sanctuary at Kiawah Island Golf Resort
Updated 06/10/20

About

#2 of 3 hotels in Kiawah Island
Location
Cleanliness
Service
Value
Travelers' Choice
Near Charleston, SC, The Sanctuary at Kiawah Island Golf Resort is an oceanfront Forbes Five Star/ AAA Five Diamond hotel and spa offering casual Southern grace, comfort and charm on one of the top eco-friendly islands in the U.S. The resort features five golf courses, including The Ocean Course, host of the 1991 Ryder Cup and the 2012 and 2021 PGA Championship. Tennis Resorts Online perennially ranks the resort's Roy Barth Tennis Center as the world's best .
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Poolside bar
Golf course
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
On-demand movies
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
1,553Reviews39Q+A100Room tips
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Popular mentions
trojanking wrote a review Nov 2020
LA CANADA58 contributions42 helpful votes
OK, i'm one of those people who is docking the rating because of my personal experience. Let me explain. My wife and i stayed for two nights off season recently and arrive during a pounding rainstorm. We had never been to Kiawah and now understand the environment. Wonderful location and a secluded resort. We biked, we indulged at the fancy restaurants and had the pool to ourselves! I would normally say that everything was great, however, i was very irritated upon checkin and also with some of the employees in general. Let me explain: 1. Our rate of $250/night was very economical, however, it was offseason and the hotel was basically empty. We had a partial ocean view room with two queens. I was told if a king room in that area became available, they would auto upgrade. When we checked in, i was parking the car (which is required as they are self park due to COVID), my wife jumped out to check in. The lady at front desk (Gabrielle, i believe) informed her that we needed to upgrade to have a king bed. This was a $100 a night upgrade, which was ridiculous but my wife agreed without knowledge of circumstance. The hotel was EMPTY. 2. At one point i tried to get my car in the rain and asked the valet at front to take me by golf cart. He was busy with something and deferred me for more than 15 minutes, so i walked in the rain.
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Bill Lacey, General Manager at The Sanctuary at Kiawah Island Golf Resort
Responded Nov 30, 2020
Dear trojanking, Thank you very much to you and your wife for choosing to spend a late autumn getaway at The Sanctuary. Thanks also for sharing your insights and feedback about your experience. I'm happy to hear you enjoyed your time at the resort and took advantage of quite a few amenities the resort has to offer. I do regret the two occasions you mention where you found our service and communication less than satisfactory. Please be assured we will review your comments with the areas you mentioned, so thanks again for taking time to offer your feedback. We hope we have the privilege to welcome you back for a future visit.
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EliizabethWS wrote a review Nov 2020
Charleston, South Carolina106 contributions38 helpful votes
I absolutely loved visiting the Sanctuary, the property is gorgeous and there is so much available for guests - tennis, golf, bikes to take out, pools, beach lounges, spa and more! The service was fantastic and we had an amazing time. Even with covid restrictions we felt there was plenty to do.
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Bill Lacey, General Manager at The Sanctuary at Kiawah Island Golf Resort
Responded Nov 23, 2020
Dear EliizabethWS, Thank you so much for your recent visit and for taking time to provide feedback. We're so glad you were able to avail yourself of so many of the resort's activities and that you found the service to be so fantastic. We hope to have the privilege to welcome you back for a future visit.
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Larry G wrote a review Nov 2020
Split, Croatia636 contributions519 helpful votes
Kiawah Island is very private and only for hotel guests, country club members and homeowners. We rented a home and got full use of the resort except for the pool which was a great alternative to staying at the hotel. The hotel offers true southern hospitality, albeit a bit dated. It's like walking back in time when you enter the lobby and stroll through the library bar filled with antiques. However with COVID-19 and only 50% occupancy, the place is very busy at night and tough to get a seat. As you walk outside on the oversized deck, you can see the Atlantic Ocean and enjoy cocktails here. Very nice. Hotel features several restaurants on premises and around the island. Our favorite was the Ocean Room on the 3rd level. Very formal (waiters wear white suits), no kids and delicious food. Jasmine's Porch is open for all meals and OK at best. There are only five outdoor tables, indoor seating is like a Cracker Barrel but you are paying top prices. The spa was open for services but alas, the locker room, showers and amenities were not available (15% discount for this). Fitness center is dated and not a single spinning bike (no Peloton either). However the indoor lap pool makes up for that and the hot tub was open. The family pool area is OK, the pool grill is better. Best choice: Get your order to go and enjoy lunch on the beach. If you are staying at the resort, beach lounge chairs available and beach service. Tide comes in the morning so walking only until 11:00AM when we were there but by 1:00PM, the beach is wide open. Most enjoyable is riding your bike around the island, especially on the beach during the afternoon. Close by the resort is a market with nice selection of beer, wine and snacks. They also serve meals and nice alternative to stuffy breakfasts. Of course the main attraction is golf and you will be totally impressed. The PGA is coming to the Ocean course in 2021 so it will be busy here. I recommend dinner at the Ocean course too. If you want a little shopping mixed in, there is a very cute village just outside the resort entrance filled with shops and restaurants. Overall, Kiawah Island is relaxing, right on the Atlantic and the Sanctuary does a great job handling all the activities and food outlets.
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Date of stay: October 2020
Location
Service
Room Tip: Ocean front
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3 Helpful votes
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Response from Bill Lacey, General Manager at The Sanctuary at Kiawah Island Golf Resort
Responded Nov 23, 2020
Dear Larry G, Thanks so much for your recent visit and for taking the time to leave this very in-depth review. Most helpful to future guests considering visiting The Sanctuary at Kiawah Island Golf Resort, but also very helpful for us to see where we are excelling and where we can imporove. I'm glad to hear you enjoyed your visit and found it to be relaxing and refreshing (something we all very much need after the year we've experienced). We hope we have the pleasure to welcome you back.
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Nina C wrote a review Nov 2020
New York City, New York4 contributions7 helpful votes
We came here for our honeymoon during COVID. Except for the crystal clear blue waters, this resort was just like the carribean! We opted for the lounge access which was a great perk. Patti, our concierge in the lounge, was beyond helpful. She helped us plan our stay, and was able to accommodate last minute dinner changes for us, help coordinate golf lessons, and give us helpful pointers and tips on what to do on the island. The spa was offering 15% off their prices due to the fact that the amenities are shut down with COVID. We highly recommend the deep tissue massage! We loved it so much we went back the next day for a citrus scrub. As far as dining- the jasmine porch was amazing, along with the ocean room. We ate at the Ryder Cup during sunset one night which had absolutely incredible views. Along with Patti, we really enjoyed Ms. Kim, Ashley, and Thomas. Everyone made our stay very welcoming and went out of their way to make sure we were always comfortable. Even though it is a pandemic, being at the resort felt like a dream vacation. Occupancy was reduced, which kept us feeling safe. There was no daily housekeeping services, which we highly respected as it keeps the hotel staff and the guests safe. We were able to request for fresh towels on demand, and also just left any trash right outside the room and someone would promptly ensure it was taken care of. The rooms have Nespresso machines and we were also able to get refill pods on demand. Uber’s are not allowed to pick up on the island- this is not a resort rule, but a rule of the island. Cars are available to book to get off island, or you can simply rent a car before arriving. We highly recommend this resort to anyone looking for a local getaway that feels like you really are in the Caribbean.
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Date of stay: October 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Bill Lacey, General Manager at The Sanctuary at Kiawah Island Golf Resort
Responded Nov 3, 2020
Dear NinaCNYC, First, congratulations on your recent marriage. Everyone at The Sanctuary and Kiawah Island Golf Resort joins me in wishing you all happiness as you begin your married life together. We feel honored that you choose the resort as your honeymoon destination and put your faith in us to deliver an outstanding experience, particularly with today's uncertainty due to COVID-19. Thank you also for taking time to leave this wonderful review, particularly for specifically mentioning our team members who provided such excellent service to make your honeymoon so memorable and enjoyable. We're all so happy that The Sanctuary and the rest of the resort offered such a wonderful getaway. Even working here, we can't help but have the realization that Kiawah Island, although so close and accessible, truly feels a million miles away. We're so happy you experienced the same. Again, it was truly our pleasure welcoming you, and we hope we have occasion to welcome you back soon. All best wishes.
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LSnyder6 wrote a review Oct 2020
Kansas City, Missouri46 contributions14 helpful votes
We were a group of 6 couples. The rooms are a bit tired. The slatted shutters to the bathroom offer little privacy and when the bathroom lights are on, the bedroom is also lit. Walls are thin and we could hear snoring next door. The bed wasn’t very comfortable. We were there for 3 nights and were unable to get into either The Ocean Room or The Atlantic Room any of those nights. Jasmine Porch and the Players Club had very limited menus. Jasmine Porch didn’t even have some of the items on the pool menu available to order. The food was nothing special and that’s disappointing being so close to Charleston. We were entertaining customers and none of them had ever been to Charleston or Kiawah. Breakfast was included in our package but there was over an hour wait each morning at Jasmine Porch. The line for Beaches and Cream for breakfast sandwiches took 20-25 minutes each day. I think they should offer transportation to the shopping area outside the resort since their restaurants are so full. We couldn’t get Uber to take us there.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Bill Lacey, General Manager at The Sanctuary at Kiawah Island Golf Resort
Responded Nov 3, 2020
Dear LSnyder6, Thank you and the rest of your party for your recent visit to The Sanctuary. I am saddened to hear that your time with us did not fully meet your expectations. I'm particularly concerned that you describe our rooms as "a bit tired" as we just finished a complete room refresh prior to your arrival. I would be keenly interested in specific aspects of our accommodations that you found outdated, apart from those several design features you mentioned that are not to your tastes, so that we can revisit them. I invite you to reach out directly to me. While the resort does offer door-to-door shuttle transportation to all resort outlets and accommodations, we do not provide transportation to locations outside the resort, including the local shopping area (Freshfields). I thank you that your note on dining provides me the occasion to note that we encourage larger parties, such as your own, to make dining reservations well in advance of their visit. The Ocean Room and Atlantic Room are two of the resort's most popular restaurants. Securing last-minute reservations for a table of 12, unfortunately, can prove quite challenging. I do regret you encountered that frustration. Again, thank you for your visit and your feedback. I do hope we'll have the opportunity to welcome you back and to enhance your experience.
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PRICE RANGE
$322 - $789 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sanctuary at kiawah island golf hotel kiawah island, sanctuary hotel kiawah island, the sanctuary kiawah island
LOCATION
United StatesSouth CarolinaCoastal South CarolinaKiawah Island
NUMBER OF ROOMS
255
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Frequently Asked Questions about The Sanctuary at Kiawah Island Golf Resort
Which popular attractions are close to The Sanctuary at Kiawah Island Golf Resort?
Nearby attractions include Kiawah Beachwalker Park (2.2 miles), Kiawah Island (1.8 miles), and Freshfields Village (3.3 miles).
What are some of the property amenities at The Sanctuary at Kiawah Island Golf Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Sanctuary at Kiawah Island Golf Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Sanctuary at Kiawah Island Golf Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Sanctuary at Kiawah Island Golf Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Sanctuary at Kiawah Island Golf Resort?
Conveniently located restaurants include Ocean Room at The Sanctuary, Jasmine Porch, and The Ryder Cup Bar at Ocean Course Clubhouse.
Are there opportunities to exercise at The Sanctuary at Kiawah Island Golf Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Sanctuary at Kiawah Island Golf Resort have an airport shuttle?
Yes, The Sanctuary at Kiawah Island Golf Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Sanctuary at Kiawah Island Golf Resort located near the city center?
Yes, it is 0.8 miles away from the center of Kiawah Island.
Are any cleaning services offered at The Sanctuary at Kiawah Island Golf Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sanctuary at Kiawah Island Golf Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.