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Marriott's Grande Ocean

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683 Reviews from our TripAdvisor Community

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Showing 673: English reviews
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2016

Been a multiple owner since 90s. Stayed there maybe 70+ times as owner. Well familiar with room assignment protocol, so firstly, the people complaining here about that, especially the guy who RENTED 2 nights in July, should know that his Rewards Level has NOTHING to do with room assignment hierarchy except at a hotel, and "Executive Level" is not that... More 

Helpful?
1 Thank MandMfromGA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

This place never disappoints. Added amenities like ice pops, watermelon, lemonade, and snow cones at the pool were an added treat. The only negative, and I get that this is their job, was the concierge trying to push that awful Marriott destinations program. Most GO owners come every year and have little if any interest in the alternative program.

Helpful?
2 Thank Linda D
Hilton Head, South Carolina
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed July 6, 2016

To further the point that this property is on the decline- they have now decided to dismiss one of their properties greatest draws. Pool Bar Jim's has been a staple as one of my favorite places to visit and share with my out-of-town guests. Jim is what makes this spot so very special and recently they've decided to suspend him.... More 

Helpful?
21 Thank BeachGuy818
Trenton, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed July 5, 2016 via mobile

We have owned Grand Ocean since it was built. Unfortunately this year has seen a marked decline in the facility. The grounds are sterile and uninviting. We requested a room close to the elevator to accommodate a handicapped member, but got the furthest room from it. The enforcement of rules which made this an up class establishment are no longer... More 

Helpful?
18 Thank ststock23
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your review of Marriott’s Grande Ocean. It is disappointing to learn villa location and overall resort up-keep concerns detracted from your overall stay. Your feedback on these concerns has been shared with senior resort management and we thank you for bringing them to our attention. We look forward to welcoming you back again soon. More 

Atlanta, Georgia
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 5, 2016

Our family goes down for the annual HHI trip each year to Grand Ocean. It is a time-share hotel but I know you can stay a night through the Marriott website. We stayed a full week this year and were excited to find out that they had just completely renovated the interiors. This property is a newer hotel but now... More 

Helpful?
3 Thank Luxgurl75
Cincinnati
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed July 4, 2016 via mobile

As a platinum member of Marriott Rewards, I didn't have high expectations but anything would have been better than the room choice I received on my recent stay at Grande Ocean. I am also an executive level member of marriott's dcp program so I understand how room assignments are made. I had a second floor corner unit in the Pelican... More 

Helpful?
7 Thank wsrobinson
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Grande Ocean, responded to this review

Thank you for your review of Marriott’s Grande Ocean. While we are happy to learn you found the bed comfortable, it is disappointing to hear villa assignment, noise levels and resort up-keep detracted from your overall stay. Your feedback on these concerns has been shared with senior resort management and we thank you for bringing them to our attention. We... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

I would have to get really picky to have any complaints from our 3 night stay at the Grande Ocean. Two of the pools were really warm...that would be the only recommendation I have. Beautiful roomy and clean villa. Excellent beach location. Close to so much to do on the island. An array of daily activities and many small touch... More 

Helpful?
1 Thank Jessica S
Las Vegas, Nevada
Level Contributor
428 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

We have been coming here every year for 22 years. Consistently outstanding. Best uncrowded beach. Huge villas and many nice pools and spas. Quiet and upscale. Nicest on Hilton Head. Excellent helpful staff. We own since 1994 when it was being built. Excellent upkeep and new interiors.

Helpful?
Thank gary c
Winston Salem, North Carolina
Level Contributor
134 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 28, 2016

We have visited Grande Ocean annually in June for at least 15 years --- at the request of our now grown children, it's an annual family tradition. The property is beautifully and consistently maintained, the staff is professional and helpful, Pool Bar Jim's is an added perk on the property. Conveniently located near the entrance to Sea Pines, the property... More 

Helpful?
1 Thank BusyTrips
Rochester, New York, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2016

We were there during the winter month. There were plenty of activities planned, the pools were clean and ready for our use we enoyes the lage open space which made it eas for uS being there for sever weeks.. Everything was accessible for folks in a wheelchair.

Helpful?
1 Thank Patricia K
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295 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Marriott's Grande Ocean

Address: 51 S Forest Beach Dr, Hilton Head, SC 29928-6220
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: $218 - $687 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Grande Ocean 3.5*
Number of rooms: 290
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Also Known As:
Marriott`s Grande Ocean Hotel Hilton Head
Marriotts Hilton Head
Marriotts Hotel Grande Ocean
Marriott Hilton Head
Hotel Style:
#2 Top resorts Hotel in Hilton Head
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